Total 8 reviews

4.4

All reviews are from verified customers

Rating Distribution

5

Stars

38%

4

Stars

63%

3

Stars

0%

2

Stars

0%

1

Stars

0%

Satisfaction score

Ease of use

8

Value for money

9

Customer Support

9

Functionality

9

MS

Mark S.

Small-Business, 11-50 employees

4.0
April 2024

Great ERP integration

Pros

It fit into our existing ERP setup without much hassle and that made it easier for me to connect planning and production in a more organized way.

Cons

Front-end interface feels pretty fixed as it is. It would be much better if there were more options to customize it further.

Rating Distribution

Ease of use

8

Value for money

8

Customer Support

8

Functionality

8

A

Anonymous

Enterprise, 500+ employees

5.0
September 2023

mobile rounds productivity boost

Pros

After rolling it out for mobile rounds and inspections, I've noticed a clear improvement in operator productivity. We're also able to capture more asset data than before. My team has been happy using it especially since it works well on both iPhones and iPads. The implementation took less than two months and after reviewing similar tools, this one clearly performed better for our needs.

Cons

The only difficulty we ran into was when we needed a custom integration with our historian system.

Rating Distribution

Ease of use

9

Value for money

10

Customer Support

10

Functionality

10

EV

Eric-Jan v.

Enterprise, 500+ employees

5.0
August 2023

user-friendly suite for field teams

Pros

From the start, the Connected Worker Suite felt simple and easy for me to use. It helps my field technicians handle administrative tasks while they're already on-site with customers which saves time and keeps work moving.

Cons

At times, the apps do fail but that is not really an issue with the Suite itself. It is more related to network availability and, to some extent, the more complex architecture. The error messages also tend to be fairly technical, although I understand it may be difficult to make them much more self-explanatory.

Rating Distribution

Ease of use

10

Value for money

10

Customer Support

10

Functionality

10

A

Anonymous

Mid-Market, 500+ employees

4.0
August 2023

fast and reliable offline

Pros

The speed has been great in my experience and the ability to work offline in the field has been a major advantage for me.

Cons

Having to upgrade every two years is frustrating and it ends up being both tedious and expensive.

Rating Distribution

Ease of use

8

Value for money

7

Customer Support

8

Functionality

8

A

Anonymous

Enterprise, 500+ employees

5.0
July 2023

offline workflow that delivers

Pros

Offline mode has been especially useful and I also like that warehouse staff can enter transactions in real time instead of waiting for end-of-day updates which keeps everything more accurate.

Cons

The current release is still missing some standard SAP features.

Rating Distribution

Ease of use

10

Value for money

10

Customer Support

10

Functionality

9

BW

bruno w.

Mid-Market, 500+ employees

4.0
April 2023

productive workflow boost

Pros

In my experience, the Connected Worker platform has helped my organization digitize processes in a practical way and I've seen an improvement in productivity because of it.

Cons

Getting around the platform can be a bit complicated and confusing so finding the features we need is not always easy. It also feels like there still aren't enough features available and some of the existing ones aren't detailed enough to fully cover our needs.

Rating Distribution

Ease of use

7

Value for money

8

Customer Support

8

Functionality

8

A

Anonymous

Small-Business, 11-50 employees

4.0
September 2022

clear asset tracking process

Pros

What I really appreciate is how clearly everything is structured for clients before and after implementation. It also helps reduce the risk of asset misuse or mismanagement which adds an extra layer of control for me.

Cons

Part I dislike is that most of my experience with asset tagging comes from traditional methods so switching over and adapting to this approach has been quite difficult.

Rating Distribution

Ease of use

7

Value for money

8

Customer Support

8

Functionality

8

RS

Robert S.

Mid-Market, 500+ employees

4.0
April 2020

reliable stock tracking dashboard

Pros

The dashboard gives me a clear picture of stock movement, both incoming and outgoing which helps me make better supply chain decisions. Transfers between locations also work smoothly and I find the external warehouse reports to be accurate and reliable.

Cons

The iPad version feels limited and some of the general options are not as clear or as broad as they are in the desktop version. Also, the connections with the counting system in the inventory manager are not visible.

Rating Distribution

Ease of use

8

Value for money

8

Customer Support

8

Functionality

7