Gregor M.
Marketing and Advertising, N/A employees
More than a year
“Customizable workflows for campaigns”
Pros
The workflow system allows us to run structured marketing campaigns repeatedly without losing quality. Even when new employees join, they can follow the predefined structure from the start which saves time and avoids confusion. Compared to our previous ticketing system, I really appreciate the flexibility here for example, I can allow some clients to have self-closure of tickets while others require an additional approval step.
Cons
Honestly, nothing worth criticizing. Everything worked out very well and whenever something did come up, support fixed it very quickly.
Rating Distribution
Ease of use
10
Value for money
10
Customer Support
9
Functionality
10