Landport Software Reviews

“Great customer service experience

Pros

Super easy to use, provides up-to-date reports, and the customer support is outstanding!

Cons

No issues to report so far. Everything has been running smoothly!

“A solid reporting system with Landport

Pros

Landport makes it really simple to track and manage tickets.

Cons

I have no complaints about the Landport system. It does what we need it to do.

“Workflow features are impressive

Pros

The features are designed with workflow efficiency in mind, which makes this a great tool for property managers. I especially like the vendor management and how well the property data is organized. It is also really easy to adopt and the ability to modify data on the fly makes implementation much smoother than other products I have used.

Cons

I cannot have much to add here.

“Getting started with Landport is quick and easy

Pros

Landport is a great way to keep everyone updated on work orders. I really like the automatic email feature.

Cons

Can't say anything to mention.

“Easy to use software with great support

Pros

If you are lucky enough to get the same support rep we got, you are in the best hands. The software is easy to use and understand, even for people who are not used to logging in from a computer or smartphone. We have been using it for two years now, and setting up PM schedules and having requestors log in has simplified the process. Tracking and scheduling have never been easier.

Cons

No issues on my end.

“Meets the practical demands of Property Management

Pros

The support team is incredibly fast to respond, even though we rarely need to reach out to them.

Cons

There are a lot of great features but finding them all can be tricky. There is a bit of a learning curve.

“Landport is simple, and it improves efficiency

Pros

The Landport website is simple and easy to use for both our maintenance technicians and tenants. It has boosted our efficiency in so many ways. Before, we were dealing with paper work orders, but now everything is digital, saving our maintenance team and admin staff a ton of time. Dispatching and tracking work orders is so much faster, which has improved our customer service and overall efficiency. It has also streamlined our labor billing process since we can pull monthly reports and transfer them directly into our accounting software. plus their customer service is fantastic whenever we have a question, they respond quickly and are always helpful.

Cons

I wish Landport had a mobile app or an easier to use mobile site for our maintenance technicians. It is tough for them to read and fill out work orders on their phones.

“Managing facilities in a community health center

Pros

The ease of setup and use is fantastic. We have been using Landport for three years, and their vendor support has always been very responsive.

Cons

It would be really helpful if there was an email feature that could convert a simple request into a work order. Staff on the floor do not always have time to log in and create a request manually.

“Its perfect for large companies like ours

Pros

I would definitely recommend the Landport Work Order System for large, multi-property companies that handle a high volume of tenant work requests every day. It allows for quick responses while keeping track of all the details and documentation. The fact that tenants can easily submit their own work orders is a huge plus.

Cons

Closing out work orders can sometimes be confusing, which causes them to pile up on the home screen. We also need to update the "preferred vendors" list regularly but the system does not allow us to assign work orders outside of that list, which can be limiting. Invoicing work orders can also get a little complicated. On top of that, we have had trouble accessing Landport on BlackBerry and some mobile devices. Managers have to check open work orders frequently to make sure they are either closed or reassigned properly.

“A useful and effective tool

Pros

I highly recommend Landport.

Cons

Once you assign a job to someone, you cannot change the person later, which can be frustrating.

“Work orders are a breeze with Landport

Pros

Landport has made managing work orders so much easier. Our tenants never even realize when we are out of the office because I can dispatch and respond to their requests so quickly. One tenant even told me the responses were so fast he thought they were automated!

Cons

No issues found.

“It's a good choice

Pros

I would recommend this to anyone looking for a reliable work order management system.

Cons

Nothing to report.