Total 4 reviews

5

All reviews are from verified customers

Rating Distribution

5

Stars

100%

4

Stars

0%

3

Stars

0%

2

Stars

0%

1

Stars

0%

Satisfaction score

Ease of use

10

Value for money

10

Customer Support

10

Functionality

10

RG

Ralph G.

Airlines/Aviation, N/A employees

5.0
June 2024

proactive support that keeps improving

Pros

One thing that really stands out to me is how proactive the support team is. They often identify possible improvements before they even become problems which has been extremely valuable for our operations.

Cons

There's honestly nothing I dislike about it.

Rating Distribution

Ease of use

10

Value for money

10

Customer Support

10

Functionality

10

JG

JOSEPH G.

Aviation & Aerospace, N/A employees

5.0
June 2024

Great tool....

Pros

After relying on this software for many years, I can say it has consistently adapted alongside our company's growth. The support team responds quickly, understands the aviation industry well and has helped us improve efficiency over time.

Cons

With technology constantly changing and new methods always emerging, the software is regularly being refined and expanded. Some people might see the frequent updates and modifications as a downside but we actually see them as proof of the company's commitment to keeping ahead of industry changes and customer expectations. That proactive approach to improving the system helps make sure our operations stay efficient and in line with the latest aviation technology standards.

Rating Distribution

Ease of use

10

Value for money

10

Customer Support

10

Functionality

10

AG

ALEXIS G.

Aviation & Aerospace, N/A employees

5.0
June 2024

tailored software that transformed us

Pros

From the beginning, Logistics Mro delivered a very strong experience for us. I really appreciate how they customized the software around our workflow and continued providing responsive support even after implementation.

Cons

Honestly, I don't have any real complaints. The implementation was handled quickly and went very smoothly.

Rating Distribution

Ease of use

10

Value for money

10

Customer Support

10

Functionality

10

GL

GRANT L.

Airlines/Aviation, N/A employees

5.0
June 2024

Great quote lines with photo attachments

Pros

Being able to attach 8130 documents and photos directly to quote lines has been a really practical feature for me.

Cons

The Report Generator is hard to work with. I used to be able to create my own reports for all kinds of reasons and justifications but that's not the case here. It also needs a better name.

Rating Distribution

Ease of use

9

Value for money

10

Customer Support

10

Functionality

10