Ralph G.
Airlines/Aviation, N/A employees
“proactive support that keeps improving
Pros
One thing that really stands out to me is how proactive the support team is. They often identify possible improvements before they even become problems which has been extremely valuable for our operations.
Cons
There's honestly nothing I dislike about it.
Rating Distribution
Ease of use
10
Value for money
10
Customer Support
10
Functionality
10
JOSEPH G.
Aviation & Aerospace, N/A employees
“Great tool....
Pros
After relying on this software for many years, I can say it has consistently adapted alongside our company's growth. The support team responds quickly, understands the aviation industry well and has helped us improve efficiency over time.
Cons
With technology constantly changing and new methods always emerging, the software is regularly being refined and expanded. Some people might see the frequent updates and modifications as a downside but we actually see them as proof of the company's commitment to keeping ahead of industry changes and customer expectations. That proactive approach to improving the system helps make sure our operations stay efficient and in line with the latest aviation technology standards.
Rating Distribution
Ease of use
10
Value for money
10
Customer Support
10
Functionality
10
ALEXIS G.
Aviation & Aerospace, N/A employees
“tailored software that transformed us
Pros
From the beginning, Logistics Mro delivered a very strong experience for us. I really appreciate how they customized the software around our workflow and continued providing responsive support even after implementation.
Cons
Honestly, I don't have any real complaints. The implementation was handled quickly and went very smoothly.
Rating Distribution
Ease of use
10
Value for money
10
Customer Support
10
Functionality
10
GRANT L.
Airlines/Aviation, N/A employees
“Great quote lines with photo attachments
Pros
Being able to attach 8130 documents and photos directly to quote lines has been a really practical feature for me.
Cons
The Report Generator is hard to work with. I used to be able to create my own reports for all kinds of reasons and justifications but that's not the case here. It also needs a better name.
Rating Distribution
Ease of use
9
Value for money
10
Customer Support
10
Functionality
10
