Total 14 reviews

4.8

All reviews are from verified customers

Rating Distribution

5

Stars

79%

4

Stars

21%

3

Stars

0%

2

Stars

0%

1

Stars

0%

Satisfaction score

Ease of use

10

Value for money

10

Customer Support

10

Functionality

10

JHB

Jose Humberto B.

Mechanical or Industrial Engineering, N/A employees

Less than a year

4.0
December 2023

Flexible features with clear functionality

Pros

A wide range of features is available in the system and we have been able to adapt them well to our main needs. I also like how clearly each function explains its purpose and operation.

Cons

There are still a few inconsistencies in some of the data provided especially in reports generated for the requested period.

Rating Distribution

Ease of use

8

Value for money

8

Customer Support

8

Functionality

9

GC

Guilherme C.

Construction, N/A employees

Less than a year

5.0
December 2023

powerful equipment management platform

Pros

After using it for around 12 months, we now manage our entire large equipment operation inside the platform. KPI tracking, performance indicators, cost management, daily checklists and counters are all handled there for us.

Cons

Every now and then, we run into issues with the app and have to clear the cache and enter a new key to log in. Aside from that, it works perfectly.

Rating Distribution

Ease of use

10

Value for money

10

Customer Support

10

Functionality

10

A

Anonymous

Import and Export, N/A employees

Less than a year

4.0
November 2023

Helpful support throughout implementation

Pros

From the beginning I found the rollout process very practical and the technical support team has been extremely helpful throughout the implementation.

Cons

The way preventive requests are handled is quite different from what other software uses so it doesn't feel as practical.

Rating Distribution

Ease of use

8

Value for money

8

Customer Support

9

Functionality

8

FC

flavia C.

Health, Wellness and Fitness, N/A employees

Free trial

5.0
October 2023

simple and practical workflow

Pros

In daily use, the system feels very simple and practical to me. I also think it is easy enough to handle routine work without difficulty.

Cons

I don't really have any opinion on this part since I haven't run into any issues or complaints.

Rating Distribution

Ease of use

10

Value for money

10

Customer Support

10

Functionality

10

RD

Renan D.

Civil Engineering, N/A employees

Less than a year

5.0
August 2023

complete maintenance management

Pros

Preventive maintenance registration, maintainer management and calendar management all work really well for us. I also appreciate how practical the system is and how easy the user manuals are to understand.

Cons

Nothing specific comes to mind, it's a very complete tool.

Rating Distribution

Ease of use

10

Value for money

10

Customer Support

10

Functionality

10

GD

Gustavo D.

Consumer Goods, N/A employees

Less than a year

5.0
July 2023

practical deployment across environments

Pros

Across different environments, we found the implementation process very practical which made adoption much easier for our team.

Cons

I think the usability could still be improved to make it more practical to work with day to day.

Rating Distribution

Ease of use

10

Value for money

10

Customer Support

10

Functionality

10

RT

Rafael T.

Events Services, N/A employees

Less than a year

5.0
June 2023

admin maintenance that works

Pros

Managing maintenance from the admin side has been very practical in my experience and that leaves me really satisfied. I also appreciate how easy the features are because they helped me learn the processes quickly.

Cons

Offline access on mobile is still a problem especially for mechanics working in the field. Quite a few times they haven't been able to get access when they need it.

Rating Distribution

Ease of use

10

Value for money

10

Customer Support

10

Functionality

10

SG

Silvio G.

Events Services, N/A employees

Less than a year

5.0
June 2023

IT support that keeps evolving!!

Pros

What I really appreciate is how the IT products continue to evolve over time, while the team remains available whenever we need support.

Cons

IT has been meeting the company's needs well and at this point there's nothing specific to point out as a negative.

Rating Distribution

Ease of use

10

Value for money

10

Customer Support

10

Functionality

10

JF

Jorge F.

Health, Wellness and Fitness, N/A employees

More than a year

5.0
June 2023

mobile features and reliable uptime

Pros

The mobile features have been a major advantage for us especially when managing OMs and handling the large amount of information stored in the system. I also value that it is always online and reliable since I honestly cannot remember the system ever going down over the years.

Cons

Dashboards still have room for improvement especially when it comes to adding some filters directly in the builder without having to create them first as static filters.

Rating Distribution

Ease of use

10

Value for money

10

Customer Support

10

Functionality

10

MS

Marcos S.

Construction, N/A employees

Less than a year

4.0
June 2023

cost-effective choice

Pros

For our needs, the system has been very practical, offers strong value for the money, provides reliable support and integrates easily with other tools we use.

Cons

Mobile version still isn't compatible with iOS, although they've already said that support should be available soon.

Rating Distribution

Ease of use

8

Value for money

9

Customer Support

8

Functionality

9

PF

Persio F.

Civil Engineering, N/A employees

More than a year

5.0
June 2023

fantastic and responsive support

Pros

Whenever something comes up, the support team responds very quickly and efficiently which has been a huge plus for me.

Cons

Update schedule could be planned a bit better especially by choosing times with lower traffic and less activity.

Rating Distribution

Ease of use

10

Value for money

10

Customer Support

10

Functionality

10

MSU

Milton Shiniti U.

Retail, N/A employees

More than a year

5.0
June 2023

All-in-one maintenance management platform

Pros

In my experience, it handles preventive maintenance extremely well while also managing OM and SS service tickets, projects, BI and asset management all within one platform.

Cons

Document control section currently feels outdated compared with the overall look and presentation of the platform. Hopefully that will be addressed in the next updates.

Rating Distribution

Ease of use

10

Value for money

10

Customer Support

10

Functionality

10

TG

Thiago G.

Industrial Automation, N/A employees

Less than a year

5.0
June 2023

asset management that delivers!

Pros

One of the biggest strengths for us is the way the system handles asset management. I find the preventive plans easy to organize and maintenance work orders can be logged from mobile devices in real time. Corrective actions are clearly specified and the flexible location setup makes registering information much easier for our team.

Cons

Real-time charts in the system still need improvement, although that part has been getting better. Also some members of the first-level support team still seem to lack the necessary expertise in certain situations.

Rating Distribution

Ease of use

10

Value for money

10

Customer Support

9

Functionality

10

GS

Gustavo S.

Industrial Automation, N/A employees

Less than a year

5.0
June 2023

Easy workflow and live updates

Pros

During daily operations, I find the interface very simple to use and the real-time data updates make the whole process much more practical and efficient.

Cons

Mobile version still needs some functional adjustments to work better.

Rating Distribution

Ease of use

10

Value for money

10

Customer Support

10

Functionality

10