MVP One Reviews

“stays organized perfectly”

Pros

Using it has been really easy for me and it does a great job of helping me stay organized.

Cons

Nothing has come up so far, although I'm always open to finding ways it could get even better.

“Creative platform”

Pros

The system is user-friendly in my experience and offers plenty of creative ways for us to work with it.

Cons

It does glitch from time to time, though that tends to happen with most systems anyway.

“reporting has been fantastic”

Pros

Pulling reports out of the system has been a huge help for me when it comes to managing my workload.

Cons

Knowledge Base would be better if it were more in-depth and detailed.

“fantastic support and amazing features”

Pros

From every interaction I've had, the customer service has been outstanding. Whenever I contact my account executive, he responds quickly and always follows up in a timely way. Attending the training in Chicago and working alongside the IT team made it clear that they truly collaborate well to deliver exceptional service. I was honestly amazed by how many features were introduced during training.

Cons

The only issue on my end is that I can't use the chat feature, although that seems to be related to our network rather than the software itself.

“reliable KPI reporting”

Pros

The standout benefits for me are KPI reporting, data analysis and asset accountability. These features have been really useful and dependable in day-to-day work.

Cons

I haven't run into any issues. Everything has been working well and the reliability has been very good with clear improvement over time.

“Powerful and user-friendly”

Pros

One of the biggest draws is how simple it is to use for my team. On top of that, the software comes packed with what feels like an endless range of features and functions.

Cons

Don't have any complaints. Everything has been working perfectly well for me.

“all operations in one place”

Pros

Having everything for our facility operations in a single place has been a big advantage. Our work order system, PM schedules and equipment details are all accessible through the itOne interface so it keeps the information centralized and convenient to manage.

Cons

One area that could be better is license visibility. When the license limit is reached, there's no clear way to see which users are currently occupying those licenses and an admin has to manually remove or boot an inactive user.

“Work orders need redesign”

Pros

The inventory side of the software works well in my experience but that's the only thing that is good.

Cons

The work order section is not very user-friendly and needs a way to show the most important information right on the first page.

“practical search options”

Pros

Navigating the system feels easy to me and I like that there are several ways to find products which makes using it pretty convenient.

Cons

I really haven't come across any drawbacks that I'd consider an actual issue.

“Helpful reporting with room for improvement”

Pros

Using this has been really helpful for me when it comes to reporting, creating cycle counts and handling POs without much trouble.

Cons

It takes more time than I'd like and it would be better if future whiteboard sessions included examples.