Total 16 reviews

4.7

All reviews are from verified customers

Rating Distribution

5

Stars

88%

4

Stars

6%

3

Stars

0%

2

Stars

0%

1

Stars

6%

Satisfaction score

Ease of use

9

Value for money

9

Customer Support

9

Functionality

9

A

Ayyappa

Information Technology and Services, 1-50 employees

Less than 6 months

5.0
February 2024

Simple to use for all your fleet management needs

Pros

The system is very user friendly, highly customizable and the mobile app even works without an internet connection, It's been a great help for us.

Cons

The user interface is smooth, customer support is helpful, and the escalation process is well-handled.

Rating Distribution

Ease of use

10

Value for money

10

Customer Support

8

Functionality

10

K

Kodie

Building Materials, 101-500 employees

More than a year

4.0
December 2023

Great for tracking

Pros

Great for tracking lubrication and it comes with so many useful tools that can be really beneficial when used effectively.

Cons

Navigating through pages could be a bit easier to make performing tasks within the system more seamless.

Rating Distribution

Ease of use

8

Value for money

10

Customer Support

9

Functionality

8

G

Gennadiy

Automotive, 1-10 employees

Less than 6 months

5.0
November 2023

I loved it!

Pros

I really like their service because it has been consistently great.

Cons

No complaints at all!! this website is absolutely amazing!

Rating Distribution

Ease of use

10

Value for money

10

Customer Support

10

Functionality

10

M

Mauricio

Information Technology and Services, 500+ employees

Free Trial

5.0
October 2023

Very useful and complete tool

Pros

I can create custom forms, verify inspections through photos, track time management with cards, use QR codes and even incorporate GPS for tracking. It is such a complete tool.

Cons

I think the response times from the support team could be improved.

Rating Distribution

Ease of use

10

Value for money

8

Customer Support

10

Functionality

10

D

Daniel

Mining and Metals, 101-500 employees

More than a year

5.0
July 2023

A reliable and helpful product

Pros

Makes tracking safety information so much easier and more organized.

Cons

Exporting data to Excel sometimes results in missing information, and the mobile app can be a bit slow at times.

Rating Distribution

Ease of use

9

Value for money

10

Customer Support

9

Functionality

9

C

Celestina

Warehousing, 51-100 employees

Less than 6 months

5.0
July 2023

Efficient and reliable software

Pros

I like everything about Redlist. It is simple, convenient and gets the job done.

Cons

Occasionally, data entered into the app does not get submitted properly, which can be frustrating.

Rating Distribution

Ease of use

9

Value for money

10

Customer Support

10

Functionality

9

S

Sundance

Transportation/Trucking/Railroad, 1-50 employees

More than a year

5.0
May 2023

I can easily create forms with it

Pros

The way you can quickly build a new form and how easy the whole product is to use is truly impressive.

Cons

Performing different tasks with this product has become so much easier so i cannot say anything negative.

Rating Distribution

Ease of use

10

Value for money

10

Customer Support

10

Functionality

10

C

Connie

Paper and Forest Products, 500+ employees

Less than a year

5.0
April 2023

Redlist made quality audits so much easier

Pros

Has been a huge timesaver and very easy to use.

Cons

No issues so far, though training could be improved a little.

Rating Distribution

Ease of use

9

Value for money

10

Customer Support

10

Functionality

10

T

Toni

Construction, 1-50 employees

More than a year

5.0
April 2023

Redlist is the best choice

Pros

Scheduling jobs along with assigning the right person and equipment in real time has made it much easier for everyone to stay on track.

Cons

Just that the editing or adding backend items can feel complicated. There is always a way to do it, but it is not always intuitive.

Rating Distribution

Ease of use

9

Value for money

8

Customer Support

10

Functionality

8

S

Stefanie

Mining and Metals, 500+ employees

Less than 6 months

5.0
March 2023

It is now an essential tool

Pros

Redlist is so simple to use and their support team is fantastic to work with.

Cons

We are still in the process of building our program and working with the Redlist team to address any issues we come across.

Rating Distribution

Ease of use

9

Value for money

10

Customer Support

10

Functionality

10

C

Chris

Construction, 1-10 employees

More than a year

5.0
August 2022

Couldn't explore all features of the software

Pros

The software itself is a great tool for many tasks. Unfortunately, my company was not able to fully utilize its potential.

Cons

Nothing major comes to mind, but we struggled to keep up with data entry, which affected how well the Redlist software worked for us.

Rating Distribution

Ease of use

8

Value for money

9

Customer Support

8

Functionality

9

M

Melissa

Automotive, 500+ employees

Less than a year

5.0
July 2022

Offers good features

Pros

The ability to attach photos of issues and then add follow-up photos showing the resolution is a really useful feature.

Cons

Everything feels like it blends together. It would be much easier to navigate if sections were clearly separated or if headers were bolded.

Rating Distribution

Ease of use

10

Value for money

8

Customer Support

8

Functionality

8

T

Tania

Construction, 51-100 employees

Less than a year

5.0
July 2022

Excellent software that fits your needs

Pros

Super easy to use and the customer service team is always helpful whenever I need support.

Cons

There is not much to dislike. My overall experience has been great.

Rating Distribution

Ease of use

10

Value for money

10

Customer Support

10

Functionality

10

T

Tiffany

Transportation/Trucking/Railroad, 1-50 employees

Less than a year

1.0
July 2022

Disappointed, they take the money but don't deliver

Pros

The training team did a great job with what they were given. However, this system is really designed for the crane industry, not for heavy haul. If you are in heavy haul or specialized transportation, it is probably not worth your time.

Cons

Unfortunately extra steps were added to a lot of our processes. It now takes about seven additional steps just to print a form for dispatch and around ten extra steps in billing. Deployment timeframes were not met and the system still needs a lot of development. We faced issues from the beginning and although they tried to fix them, the workarounds created extra challenges that even the training staff found excessive.

Rating Distribution

Ease of use

2

Value for money

2

Customer Support

2

Functionality

2

M

Mary

Construction, 51-100 employees

More than a year

5.0
March 2022

Amazing team to work with

Pros

Setting up this product was incredibly simple. The Redlist team was amazing to work with and guided us through every step of the setup process.

Cons

No complaints at all, everything has been working well for me.

Rating Distribution

Ease of use

10

Value for money

8

Customer Support

10

Functionality

8

S

Steven

Machinery, 51-100 employees

Less than 6 months

5.0
November 2019

Great product at a reasonable price

Pros

Extremely helpful and easy to use. It saves so much time by cutting down on tedious forms and making information easier to find.

Cons

I have not found anything to dislike yet! It is a great product put together by a great team.

Rating Distribution

Ease of use

10

Value for money

10

Customer Support

10

Functionality

10