
Worktrek Reviews
Total 7 reviews
5
All reviews are from verified customers
Rating Distribution
5
Stars100%
4
Stars0%
3
Stars0%
2
Stars0%
1
Stars0%
Satisfaction score
Ease of use
10
Value for money
10
Customer Support
10
Functionality
10
Gordan P.
Administration, 51-100 employees
“Totally happy with it, makes things easier
Pros
Worktrek is super flexible and easy to adapt to any specific needs.
Cons
Everything has been running smoothly, and if any issue pops up, it gets fixed really fast, which is something I really appreciate.
Rating Distribution
Ease of use
10
Value for money
10
Customer Support
10
Functionality
10
Verified User
Facilities Services, 1-50 employees
“Excellent system for managing work orders and tasks
Pros
Keeping track of my assigned work is simple and hassle-free. The application has been running smoothly for three years without any issues. Customer service is always responsive and willing to help.
Cons
WorkTrek has been reliable so far, and I have not come across anything to dislike.
Rating Distribution
Ease of use
10
Value for money
10
Customer Support
10
Functionality
10
Verified User
Facilities Services, 1-50 employees
“Great for coordinating all maintenance tasks
Pros
I love that everything is in one place on this platform. Whether I am creating, assigning, or editing tasks, it is all easy to manage. The mobile app is a huge bonus especially when I need quick updates while out of the office. Both the web and mobile versions are well designed, with a smooth and interactive interface. The support team also deserves credit for quickly resolving any issues.
Cons
Honestly there is nothing I can say I dislike. From day one, any problems have been quickly resolved and every new feature they roll out is well-implemented.
Rating Distribution
Ease of use
10
Value for money
10
Customer Support
10
Functionality
10
Verified User
Facilities Services, 1-50 employees
“Quick and easy to use
Pros
The simplicity is what I appreciate the most. I get all my work orders directly on my phone, complete with all the details I need. Updating the status once the job is done is quick and easy, cutting down unnecessary back and forth with management.
Cons
Any challenges we faced were handled quickly and efficiently, so there is nothing to complain about.
Rating Distribution
Ease of use
10
Value for money
10
Customer Support
10
Functionality
10
Verified User
Facilities Services, 1-50 employees
“Perfect app for field technicians
Pros
The mobile application is simple and effortless to use. The notifications are top-notch, always keeping me updated about my assigned work.
Cons
The application has been working flawlessly without any interruptions or issues.
Rating Distribution
Ease of use
9
Value for money
10
Customer Support
10
Functionality
10
Anthony S.
Administration, 1-50 employees
“Great way to manage your assets
Pros
Managing two facilities used to be chaotic but Worktrek changed that. Now, we are not only staying on top of repairs but also scheduling maintenance for our assets in a much more organized way.
Cons
Asset set up requires some time and effort. If you need help with organization, I would definitely recommend using their services to get everything up and running smoothly.
Rating Distribution
Ease of use
10
Value for money
10
Customer Support
10
Functionality
10
Verified User
Facilities Services, 51-100 employees
“Intuitive CMMS for all your maintenance needs
Pros
So easy to use with a great user experience. Customer support is responsive and always happy to assist. What really sold me was the mobile app, it is simple enough for our technicians to use, and all asset and maintenance information is easy to search and export. Scheduled reports also make it easy to stay on top of things.
Cons
So far, I have not experienced any issues while using WorkTrek.
Rating Distribution
Ease of use
10
Value for money
10
Customer Support
10
Functionality
10