Total 7 reviews

5

All reviews are from verified customers

Rating Distribution

5

Stars

100%

4

Stars

0%

3

Stars

0%

2

Stars

0%

1

Stars

0%

Satisfaction score

Ease of use

10

Value for money

10

Customer Support

10

Functionality

10

GP

Gordan P.

Administration, 51-100 employees

5.0
January 2025

Totally happy with it, makes things easier

Pros

Worktrek is super flexible and easy to adapt to any specific needs.

Cons

Everything has been running smoothly, and if any issue pops up, it gets fixed really fast, which is something I really appreciate.

Rating Distribution

Ease of use

10

Value for money

10

Customer Support

10

Functionality

10

VU

Verified User

Facilities Services, 1-50 employees

5.0
November 2024

Excellent system for managing work orders and tasks

Pros

Keeping track of my assigned work is simple and hassle-free. The application has been running smoothly for three years without any issues. Customer service is always responsive and willing to help.

Cons

WorkTrek has been reliable so far, and I have not come across anything to dislike.

Rating Distribution

Ease of use

10

Value for money

10

Customer Support

10

Functionality

10

VU

Verified User

Facilities Services, 1-50 employees

5.0
November 2024

Great for coordinating all maintenance tasks

Pros

I love that everything is in one place on this platform. Whether I am creating, assigning, or editing tasks, it is all easy to manage. The mobile app is a huge bonus especially when I need quick updates while out of the office. Both the web and mobile versions are well designed, with a smooth and interactive interface. The support team also deserves credit for quickly resolving any issues.

Cons

Honestly there is nothing I can say I dislike. From day one, any problems have been quickly resolved and every new feature they roll out is well-implemented.

Rating Distribution

Ease of use

10

Value for money

10

Customer Support

10

Functionality

10

VU

Verified User

Facilities Services, 1-50 employees

5.0
November 2024

Quick and easy to use

Pros

The simplicity is what I appreciate the most. I get all my work orders directly on my phone, complete with all the details I need. Updating the status once the job is done is quick and easy, cutting down unnecessary back and forth with management.

Cons

Any challenges we faced were handled quickly and efficiently, so there is nothing to complain about.

Rating Distribution

Ease of use

10

Value for money

10

Customer Support

10

Functionality

10

VU

Verified User

Facilities Services, 1-50 employees

5.0
November 2024

Perfect app for field technicians

Pros

The mobile application is simple and effortless to use. The notifications are top-notch, always keeping me updated about my assigned work.

Cons

The application has been working flawlessly without any interruptions or issues.

Rating Distribution

Ease of use

9

Value for money

10

Customer Support

10

Functionality

10

AS

Anthony S.

Administration, 1-50 employees

5.0
September 2024

Great way to manage your assets

Pros

Managing two facilities used to be chaotic but Worktrek changed that. Now, we are not only staying on top of repairs but also scheduling maintenance for our assets in a much more organized way.

Cons

Asset set up requires some time and effort. If you need help with organization, I would definitely recommend using their services to get everything up and running smoothly.

Rating Distribution

Ease of use

10

Value for money

10

Customer Support

10

Functionality

10

VU

Verified User

Facilities Services, 51-100 employees

5.0
September 2024

Intuitive CMMS for all your maintenance needs

Pros

So easy to use with a great user experience. Customer support is responsive and always happy to assist. What really sold me was the mobile app, it is simple enough for our technicians to use, and all asset and maintenance information is easy to search and export. Scheduled reports also make it easy to stay on top of things.

Cons

So far, I have not experienced any issues while using WorkTrek.

Rating Distribution

Ease of use

10

Value for money

10

Customer Support

10

Functionality

10