
airSlate altaFlow Reviews
Total 15 reviews
4.7
All reviews are from verified customers
Rating Distribution
5
Stars73%
4
Stars20%
3
Stars7%
2
Stars0%
1
Stars0%
Satisfaction score
Ease of use
9
Value for money
9
Customer Support
10
Functionality
9
Melissa D.
Health, Wellness and Fitness, 11-50 employees
Free Trial
“Perfect for small companies
Pros
Perfect for smaller companies, very easy to understand with fantastic support. I love the drag-and-drop builder.
Cons
Getting started was challenging and took a long time before we could actually use the product.
Rating Distribution
Ease of use
9
Value for money
8
Customer Support
10
Functionality
7
Sam K.
Insurance, 500+ employees
More than a year
“effective tool!
Pros
The program's simplicity makes it highly effective and simple for all kinds of people to operate. I'd definitely suggest it.
Cons
There's nothing I dislike. I was shown how to use it effectively in just a few minutes.
Rating Distribution
Ease of use
10
Value for money
10
Customer Support
10
Functionality
10
Mikaela S.
Consumer Goods, 11-50 employees
Less than 6 months
“Fantastic with powerful tools
Pros
It's fantastic! I'm really enjoying it so far! It has powerful tools and is simple to use.
Cons
So far my experience has been completely positive. It's been fantastic to use!
Rating Distribution
Ease of use
10
Value for money
10
Customer Support
10
Functionality
10
Brian Del Terzo C.
E-Learning, 1-10 employees
More than a year
“Transformed our setup process
Pros
This platform has completely transformed how we operate by letting us build a custom setup process that makes sure every detail is carefully handled for every new customer.
Cons
Spotting when an automation fails isn't very simple. That being said the skilled help desk is almost always ready for a live chat with hardly any wait which lets you solve problems fast.
Rating Distribution
Ease of use
7
Value for money
9
Customer Support
10
Functionality
9
Alycia B.
Hospital & Health Care, 500+ employees
More than a year
“consistent updates!!
Pros
I appreciate that the system is simple and that they consistently add new functions.
Cons
Most problems I run into are my own mistake or something I overlooked in the setup. I don't have anything bad to say about the platform itself.
Rating Distribution
Ease of use
10
Value for money
10
Customer Support
10
Functionality
10
JACQULINE D.
Consumer Goods, 11-50 employees
Less than a year
“not user-friendly for document sharing
Pros
A few of the tools for making changes are quite handy.
Cons
Sharing documents doesn't feel like a natural process and could be much easier to understand. Rather than being obvious you have to learn a whole new system and then guide your clients through it too.
Rating Distribution
Ease of use
5
Value for money
6
Customer Support
6
Functionality
7
Todd C.
Hospital & Health Care, 1-10 employees
More than a year
“Huge customization options
Pros
You can adjust a huge number of settings to really make the process your own.
Cons
Initial configuration is a bit tough especially when you're taking information from a form and putting it into a different file for signing. The automations that handle this can be buggy and respond very slowly if your form has many fields.
Rating Distribution
Ease of use
8
Value for money
7
Customer Support
10
Functionality
7
Jaclyn O.
Hospital & Health Care, 500+ employees
More than a year
“Simple process steps
Pros
The process steps are very simple for the people filling everything out. It's welcoming, simple and clean.
Cons
Wish forms would automatically expire because we have many old ones still sitting in our workflows which makes everything look cluttered.
Rating Distribution
Ease of use
9
Value for money
7
Customer Support
10
Functionality
9
Luciana S.
Market Research, 101-500 employees
More than a year
“easy to build with quick support
Pros
It's easy to build and their help desk responds quickly when you need them.
Cons
The instructions for configuring the automations aren't very clear.
Rating Distribution
Ease of use
9
Value for money
10
Customer Support
10
Functionality
9
Tina C.
Gambling & Casinos, 500+ employees
More than a year
“Digital paperwork sent to HR
Pros
The platform lets us fill out our paperwork digitally and sends it straight to our HR group when it's done.
Cons
Don't like it when an automation breaks down. This doesn't happen often but it interrupts the process and causes holdups.
Rating Distribution
Ease of use
9
Value for money
9
Customer Support
10
Functionality
9
Basil F.
Education Management, 101-500 employees
More than a year
“Simple for any task size
Pros
It's very simple to use and you can handle tasks of any size or complexity without trouble.
Cons
Support for the Arabic language is limited but they are improving.
Rating Distribution
Ease of use
9
Value for money
10
Customer Support
9
Functionality
9
Hailey M. R.
Hospital & Health Care, 500+ employees
Less than a year
“Great support crew
Pros
I adore the support crew! They are consistently so pleasant and supportive.
Cons
The number of software glitches is the worst part. While the support group is excellent at fixing errors quickly the bugs can still be disruptive.
Rating Distribution
Ease of use
8
Value for money
9
Customer Support
10
Functionality
7
Christa N.
Mental Health Care, 500+ employees
More than a year
“Effective for e-signatures
Pros
It's a very effective method for getting papers signed.
Cons
I don't get an alert when someone signs a form.
Rating Distribution
Ease of use
10
Value for money
10
Customer Support
10
Functionality
9
Fernando F.
Computer Software, 101-500 employees
More than a year
“Highly adaptable process builder
Pros
It offers a highly adaptable method for constructing automated processes.
Cons
There's no Spanish language support. Occasionally it takes a long time to finalize and send a completed document.
Rating Distribution
Ease of use
9
Value for money
10
Customer Support
10
Functionality
9
Anup S.
Utilities, 101-500 employees
More than a year
“Great automation and support
Pros
I'm really impressed by a few key strengths: the effective automated sequences, the remarkably simple and user-friendly operation, seamless connections to other applications and truly excellent support
Cons
You can't copy steps from one automated flow to another.
Rating Distribution
Ease of use
10
Value for money
8
Customer Support
10
Functionality
9