Total 7 reviews

2.9

All reviews are from verified customers

Rating Distribution

5

Stars

43%

4

Stars

0%

3

Stars

0%

2

Stars

14%

1

Stars

43%

Satisfaction score

Ease of use

6

Value for money

5

Customer Support

5

Functionality

6

N

Nick

Computer Software, 1-10 employees

Less than 6 months

1.0
March 2024

Scam and switch tactics

Pros

I like that their starting prices were competitive compared to what we had been using before.

Cons

They hiked the prices by 500% without telling us. When we called to challenge it, they refused to help and told us to take it up with the physical store instead.

Rating Distribution

Ease of use

3

Value for money

1

Customer Support

1

Functionality

2

N

Nancy

Education Management, 1-10 employees

More than a year

2.0
January 2024

Technology management needs improvement

Pros

It is super easy to use, affordable and the people behind it are friendly.

Cons

Losing important documents they forwarded to me, plus getting mail not addressed to me, really shook my trust in their business.

Rating Distribution

Ease of use

7

Value for money

5

Customer Support

1

Functionality

3

J

Jason

Professional Training & Coaching, 11-50 employees

Less than a year

1.0
June 2023

No support when contractors mess up

Pros

Honestly I can't point out any real pros. Signing up was a headache, we had to cancel twice and we kept chasing mail that the UPS Store we used just couldn't locate.

Cons

We got charged twice for the month even after we canceled. They lost one of our packages for five months. Mail never arrived on time. Nobody took responsibility, and no one ever returned our calls. Anytime corporate was no help at all and still refuses to refund the extra charges.

Rating Distribution

Ease of use

3

Value for money

1

Customer Support

1

Functionality

1

N

Nathalie

Consumer Goods, 1-10 employees

More than a year

5.0
August 2022

Excellent product!

Pros

I've been using Anytime Mailbox for nearly five years now. I run a small side hustle and ship orders from my online store. Since I didn't want to use my home address, this has been perfect! I only get a little mail sent to my box but when I do, I get notified immediately. Scheduling a pickup takes just seconds and I love that the app keeps track of every piece of mail so if I ever lose something, I can find it in my archive. I highly recommend this service!

Cons

No cons here because I really like this product.

Rating Distribution

Ease of use

10

Value for money

10

Customer Support

10

Functionality

10

J

Jane

Computer Hardware, 1-10 employees

More than a year

5.0
August 2021

Good service from support team

Pros

It's easy to use and the customer support team is super helpful.

Cons

I haven't found anything I dislike about this app.

Rating Distribution

Ease of use

10

Value for money

10

Customer Support

10

Functionality

10

I

Ingrid

Broadcast Media, 1-10 employees

More than a year

1.0
March 2021

Terrible customer service!

Pros

The software itself isn't the problem ,it's the unstable mailbox locations and poor customer service that let it down.

Cons

Customer service is terrible. They showed no care for clients. They moved my mailbox twice in a few months and never offered any compensation for lost revenue or the trouble with updating marketing materials.

Rating Distribution

Ease of use

2

Value for money

1

Customer Support

1

Functionality

3

A

Anonymous

Marketing and Advertising, 1-10 employees

Less than 6 months

5.0
February 2021

Reliable virtual mailbox solution

Pros

We are a remote team wanting to move our address to the cloud with Anytime Mailbox. The software made that really easy and support was quick and excellent.

Cons

I had some issues with the notary process because I was missing some documents, but that's on me, not Anytime.

Rating Distribution

Ease of use

10

Value for money

10

Customer Support

10

Functionality

10