Channels Reviews

Pros

After trying a bunch of different tools, Channels has been the one that finally gave us the kind of CRM solution we were looking for. We were never this satisfied with the other software we used before. It has helped us run the business in a much more professional way thanks to its wide range of features especially data security, scheduling, appointment organization and automated workflow management. Taking all of that into account, I can honestly say it has supported our business a lot and contributed to its growth with practical CRM capabilities.

Cons

Only downside for a business our size is the cost. With a modest business, it felt quite expensive for us so I really think the pricing should be lowered so companies of all sizes,small, medium or large,can benefit from it equally.

Pros

It is a communication platform built for live streaming and transmission over networks. The entire setup is well-structured and detailed which helps give a complete picture for business development. Business information becomes a real part of the live stream through its strong strategic approach. Getting started with the application feels clear and well organized and the conversation features are also built in. Because of that, live streaming can be experienced without interruptions.

Cons

This application runs on strong, high-powered network connectivity so you really need a reliable internet connection to use it properly. Without good internet quality, interruptions can happen in its features and you won't be able to get the full benefit of what it offers.

Pros

Right from the overall setup, the platform feels excellent. It gives us all the tools we need to manage every level of our user campaigns and the recently integrated email functionality has been exceptional.

Cons

What still bothers me is that some features are introduced before they feel fully finished. Social media integration is also still missing and that's a major gap.

Pros

The dashboard is clear and readable and the call panel is laid out well for day-to-day use. The dialer works efficiently and setting up a campaign or building a team is pretty easy. Overall, those parts of the platform make the workflow more manageable.

Cons

The biggest downside is the platform stability which could definitely be better. Reporting also feels lacking at times and I've run into errors when trying to create a script which can be frustrating.