Chat by Storyboard Reviews
Total 9 reviews
4.6
All reviews are from verified customers
Rating Distribution
5
Stars56%
4
Stars44%
3
Stars0%
2
Stars0%
1
Stars0%
Satisfaction score
Ease of use
9
Value for money
9
Customer Support
8
Functionality
9
Mid Market, 51-100 employees
“A dependable podcasting tool!”
Pros
Getting started with Storyboard was simple and the implementation process felt very manageable. Its strong integration capabilities really make it stand out as a reliable tool for podcasting. Features such as the ability to create a private podcast channel are especially impressive.
Cons
Even though it performs really well across the board, one area that could be improved is customer support so it can help maintain an even stronger and more loyal user base.
Rating Distribution
Ease of use
9
Value for money
9
Customer Support
8
Functionality
9
Mid Market, 51-100 employees
“fantastic interface and support”
Pros
Right from the start, it felt very user-friendly. The private podcasting feature is one of the best parts and the way it integrates with team communication tools really helps with project collaboration. Their customer support is also very reliable and helpful.
Cons
Overall, my experience with it has been consistently positive especially when it comes to customer support. The initial setup can be a little tricky but the support team resolves any issues very quickly.
Rating Distribution
Ease of use
10
Value for money
10
Customer Support
8
Functionality
9
Mid Market, 51-100 employees
“Podcast collaboration done right”
Pros
Getting it up and running was simple and it has been really useful for hosting podcasts within our team. It gives everyone a dedicated space to talk things through which helps with team discussions and prevents possible misunderstandings or issues from building up. Another plus is that these podcasts can be connected with other social media platforms. Our team uses Storyboard regularly to discuss upcoming brand projects and it has become an important part of how we collaborate.
Cons
Storyboard has been a real help for our team and I honestly haven't run into any specific problems with it. Also, customer support responds quickly whenever a solution is needed.
Rating Distribution
Ease of use
7
Value for money
9
Customer Support
10
Functionality
9
Small Business, 11-50 employees
“impressive integrations”
Pros
From the get go, it has offered a lot of valuable features. The application is simple to use, works reliably across the board and the initial setup was simple as well. One of the best parts is its integration capability since it connects with our company websites without much trouble.
Cons
After using it regularly, the only drawback I have run into is that the customer support team does not always handle issues properly. Other than that, it has been a very solid application.
Rating Distribution
Ease of use
9
Value for money
8
Customer Support
7
Functionality
8
Small Business, 11-50 employees
“private podcast reach worldwide”
Pros
One of the strongest part is its private podcast sharing which helps content reach the right audience quickly anywhere in the world. From the integration side to its many advanced capabilities, everything feels simple to use and simple to put into action.
Cons
Customer support has been reliable and I use Storyboard on a regular basis. I honestly haven't run into any problems with it and the features have all been useful and well designed.
Rating Distribution
Ease of use
10
Value for money
10
Customer Support
10
Functionality
9
Small Business, 11-50 employees
“powerful features”
Pros
It was simple to get started with and putting it into use didn't take much effort. Features such as Handsfree mode, Analytics and Translations make a real difference in how useful the application is. With Storyboard's integration capabilities, it becomes possible to communicate for business purposes with people in different locations and speaking different languages.
Cons
Haven't run into any issues with it. It is part of my daily routine and customer support has been perfectly fine as well.
Rating Distribution
Ease of use
9
Value for money
10
Customer Support
8
Functionality
9
Mid Market, 51-100 employees
“Useful podcast analytics”
Pros
This has become my go-to app for podcast recording. It comes with plenty of advanced features that make the recording process quite simple and connecting it with social media apps is simple. It also gives accurate podcast analytics which really helps in understanding how the channel is growing.
Cons
I've been using it for the past couple of weeks. While it's very user-friendly once you get started, the initial setup can be a little tricky. Thankfully, the customer support team is always available to help with the implementation.
Rating Distribution
Ease of use
7
Value for money
8
Customer Support
7
Functionality
9
Mid Market, 51-100 employees
“secure sharing”
Pros
Running podcasts through it has been a really positive experience. The platform is excellent for podcasting and it's simple to use while also being practical to implement in real time. The integration options are especially impressive because we can plug Storyboard directly into our own application without much hassle. Another standout benefit is the strong encryption and security controls which let us grant access only to specific users when we need to share important private podcasts.
Cons
Over the past couple of months of using this tool, I did run into a few audio glitches during recording and it took the customer support team quite a while to resolve the issue. Other than that, the rest of the features have been fabulous.
Rating Distribution
Ease of use
10
Value for money
9
Customer Support
8
Functionality
8
Mid Market, 51-100 employees
“Excellent software!”
Pros
Really liked that it didn't take much effort to put in place. I've been using it for about six months now and the feature I value most is the private podcast and channel option, where we can add users and share important updates and news. I also really appreciate its integrations.
Cons
There honestly isn't much to complain about with it overall. The only real downside has been customer support since issue resolution can take longer than expected. Other than that, everything has been solid.
Rating Distribution
Ease of use
7
Value for money
8
Customer Support
9
Functionality
9