Chat Messenger Reviews
Total 9 reviews
4.8
All reviews are from verified customers
Rating Distribution
5
Stars78%
4
Stars22%
3
Stars0%
2
Stars0%
1
Stars0%
Satisfaction score
Ease of use
9
Value for money
9
Customer Support
9
Functionality
9
Hospital & Health Care, N/A employees
“Great for internal and external communication”
Pros
It comes with very useful tools for staying connected with both internal team members and external contacts.
Cons
At times, the response feels quite slow because the other person only sees the message or chat when they get the chance.
Rating Distribution
Ease of use
10
Value for money
10
Customer Support
9
Functionality
9
Enterprise, 500+ employees
“Solid team messaging”
Pros
Getting full access to instant messaging with the team is really useful especially with video conversations included and the ability to share documents without any hassle.
Cons
It seems like the mobile app offers more features than the desktop version.
Rating Distribution
Ease of use
10
Value for money
10
Customer Support
10
Functionality
9
Information Technology and Services, N/A employees
“all-in-one teamwork boost”
Pros
Chat Messenger works really well because it brings messaging, task management and file sharing together in one place. That means there's a lot less jumping between different apps which makes communication faster and more efficient. Direct messages, group conversations and built-in task tracking also help keep discussions connected to the actual work which supports better alignment and improves overall team productivity.
Cons
Interface feels a bit dated and not as user friendly as some of the newer collaboration platforms. The notification system can also get overwhelming at times or feel poorly organized so it's harder to spot and prioritize the most important messages. Also, its integrations with other tools are fairly limited which can make workflows less flexible.
Rating Distribution
Ease of use
8
Value for money
9
Customer Support
10
Functionality
8
Small Business, 11-50 employees
“Has a unique offline chat option”
Pros
One thing that really makes it stand out is the offline chat feature which gives the software a unique advantage.
Cons
There are a few bugs once in a while but they happen very rarely and are acceptable overall.
Rating Distribution
Ease of use
8
Value for money
7
Customer Support
8
Functionality
7
Mid Market, 51-100 employees
“Amazing cross-discipline communication”
Pros
Communication is simple and it's been a really effective way to stay connected with people across different disciplines.
Cons
Something I don't like is that the access I have doesn't carry over well to a mobile device.
Rating Distribution
Ease of use
8
Value for money
7
Customer Support
8
Functionality
7
Small Business, 11-50 employees
“a complete communication hub!”
Pros
It makes quick communication really convenient and keeps everything in one place. It reduces the back-and-forth over email and helps the team stay aligned without wasting time.
Cons
Even though it works well for fast communication, conversations can sometimes feel overwhelming or a bit scattered so important details may end up getting buried. It can also create an expectation to reply right away which is not always realistic.
Rating Distribution
Ease of use
10
Value for money
9
Customer Support
10
Functionality
10
Small Business, 11-50 employees
“Reliable for businesses”
Pros
So Chat & Messenger has been very user-friendly and genuinely helpful for my business. It makes communication simple and has been very dependable overall.
Cons
Doesn't happen often and it's usually fixed pretty quickly.... every now and then, I run into a small glitch in the chat where a line or two disappears and then shows back up a few minutes later.
Rating Distribution
Ease of use
9
Value for money
9
Customer Support
10
Functionality
10
Small Business, 11-50 employees
“staying connected is effortless”
Pros
Keeping in touch with others has been incredibly helpful and the software is very simple to use.
Cons
I honestly can't think of anything I dislike about it.
Rating Distribution
Ease of use
9
Value for money
10
Customer Support
9
Functionality
10
Computer Software, N/A employees
“organized messaging all in one place”
Pros
Since I started using this tool, keeping up with conversations feels much more manageable. Messages, files and updates stay neatly organized so it's simple to follow discussions without getting lost or confused. It runs reliably for everyday use and does a good job of keeping everything together in one place.
Cons
Up to this point, I really haven't run into any problems with this tool. It has been working reliably and handles day-to-day communication without any issues.
Rating Distribution
Ease of use
10
Value for money
10
Customer Support
10
Functionality
10