Clarity Business VoIP Reviews
Total 6 reviews
5
All reviews are from verified customers
Rating Distribution
5
Stars100%
4
Stars0%
3
Stars0%
2
Stars0%
1
Stars0%
Satisfaction score
Ease of use
10
Value for money
10
Customer Support
10
Functionality
9
Chemicals, N/A employees
More than a year
“Reliable calling at a fair price”
Pros
This tool has earned a strong reputation as a communication platform because it's affordable and backed by helpful customer support. The pricing plans are flexible enough to work for businesses of different sizes and the support team is responsive and accommodating across multiple channels. Features like call routing and the auto-attendant help organize communication better and make the business appear more professional which can improve customer service overall. Because of that, many businesses see it as a dependable, budget-friendly option that delivers a positive user experience.
Cons
There have been a few issues, including occasional call quality problems some difficulty navigating the interface and limited customization for certain features. There's also some frustration around the lack of integration with third-party tools which can reduce the platform's usefulness for businesses that rely on those connections.
Rating Distribution
Ease of use
8
Value for money
10
Customer Support
10
Functionality
8
Telecommunications, N/A employees
More than a year
“affordable VoIP”
Pros
Switching to this solution has been a smart, budget-friendly move for the business. It keeps phone service costs down while still being simple to use. Even though it's simple, the system is also highly expandable and the modules can be customized to match different business needs.
Cons
Businesses still relying on traditional phone units will need to upgrade to IP phones to take full advantage of everything the system offers.
Rating Distribution
Ease of use
10
Value for money
10
Customer Support
10
Functionality
9
Construction, N/A employees
More than a year
“Stellar support”
Pros
Everything about this system has worked really well for me and the customer service has been absolutely unmatched. I'd gladly recommend it to anyone.
Cons
It could benefit from a few more features to make it feel like a more complete all-in-one solution but overall it handles everything I currently need it to do.
Rating Distribution
Ease of use
10
Value for money
9
Customer Support
10
Functionality
8
Information Technology and Services, N/A employees
More than a year
“outstanding support every time”
Pros
Hands down, this is the best and most capable tech support team I've ever worked with. They reply incredibly fast, usually in under a minute and their customer service after the sale has been absolutely fantastic.
Cons
I've been with this tool for years and honestly my only regret is not discovering them sooner because it would have made my life a whole lot easier.
Rating Distribution
Ease of use
10
Value for money
9
Customer Support
10
Functionality
10
Real Estate, N/A employees
More than a year
“Flexibility that keeps me moving”
Pros
It gives me the flexibility and innovation I need.
Cons
Nothing so far.
Rating Distribution
Ease of use
10
Value for money
10
Customer Support
10
Functionality
10
Telecommunications, N/A employees
More than a year
“Highly adaptable and feature-rich”
Pros
There's a lot this software can handle and it's impressively adaptable. When a customer has a specific requirement, it can almost always be addressed either through features that are already built in or through its flexible programming options.
Cons
None, I have no negatives to report
Rating Distribution
Ease of use
10
Value for money
10
Customer Support
10
Functionality
10