ClickMeeting

ClickMeeting Reviews

Total 18 reviews

4.4

All reviews are from verified customers

Rating Distribution

5

Stars

78%

4

Stars

11%

3

Stars

0%

2

Stars

0%

1

Stars

11%

Satisfaction score

Ease of use

9

Value for money

8

Customer Support

9

Functionality

8

RL
Robert Lata

Leisure, Travel & Tourism, 101-500 employees

More than a year

5.0

“simple interface & recording”

Pros

The platform feels pretty simple and the interface is genuinely simple. It also comes across as safe to use and I especially like the built-in meeting recording feature. On top of that, the meeting management tools are extensive which makes it easier to run and organize sessions the way you need.

Cons

Right now, I don't have any complaints about how ClickMeeting works or how it operates.. everything has been functioning correctly for me.

Rating Distribution

Ease of use

10

Value for money

9

Customer Support

10

Functionality

10

MM
Marta Mazek

Civic & Social Organization, 101-500 employees

Less than a year

5.0

“pretty organized webinar platform!!!!”

Pros

ClickMeeting feels very simple and genuinely user-friendly. I host live webinars and training sessions with it regularly and things run smoothly from start to finish. The interface is clean and clear, with a polished, modern design that makes it simple to manage events and keep up with participant interaction.

Cons

At the beginning, it can take a little time to get familiar with all the available features.. especially for anyone who hasn't used webinar tools before.

Rating Distribution

Ease of use

10

Value for money

10

Customer Support

10

Functionality

9

ŁK
Łukasz Krupa

Sports, 1-10 employees

Less Than 6 Months

5.0

“easy clickmeeting setup for webinars”

Pros

It's accessible even if you're new to online meetings.. everything from one-on-one sessions to guest rooms and full webinars is covered. You can schedule events, send invites and handle moderation without needing to figure things out first. Overall, it packs the key features in one place so you have what you need to run the session.

Cons

Nothing negative has come up for me yet. The workflow stays simple and pretty simple day to day and if anything seems worth adjusting later, I'll share that feedback.

Rating Distribution

Ease of use

10

Value for money

10

Customer Support

10

Functionality

10

KC
Karina Cywińska

E-Learning, 11-50 employees

More than a year

5.0

“accessible webinars for all”

Pros

It feels simple and dependable, even when participants have very different levels of comfort with digital tools. Since we work closely with teachers and educators, the experience needs to be simple for everyone joining.. this is exactly what we get here.

Cons

A few of the more advanced features do take a brief learning curve particularly for brand-new hosts. Still, that seems reasonable because there are a lot of tools packed into the service and things become much simpler to manage after running a couple of sessions.

Rating Distribution

Ease of use

8

Value for money

9

Customer Support

9

Functionality

8

MW
Milena Wilowska

Law Practice, 1-10 employees

More than a year

5.0

“very effortless to use for me”

Pros

clickmeeting feels really simple and user-friendly and it's packed with a lot of useful features. i haven't run into any problems during meetings and the overall experience has been steady and reliable. whenever i did need help, technical support was right there right away.. and the team came across as professional and helpful.

Cons

honestly, there hasn't been anything negative so far. even if something comes up that i can't figure out on my own, support steps in immediately so it never turns into a real headache.

Rating Distribution

Ease of use

10

Value for money

9

Customer Support

9

Functionality

10

KB
Karolina Bartoszewska

Hospital & Health Care, 101-500 employees

More than a year

4.0

“user-friendly interface & strong support”

Pros

The automated features really came in handy and the interface is genuinely user-friendly with a layout that feels simple right away. Customer support has been outstanding whenever we've needed help. On top of that, the reporting tools are useful for getting a clear view of what's happening.

Cons

We occasionally ran into problems with video quality and some participants mentioned lag during the sessions. The registration form could use a few extra options too.. like the ability to limit how many people can join.

Rating Distribution

Ease of use

8

Value for money

10

Customer Support

8

Functionality

7

BK
Barbara Kohlbrenner

Professional Training & Coaching, 1-10 employees

More than a year

5.0

“fantastic for business meetings”

Pros

It hits the mark for how I handle business communication and setting up meetings. The platform supports the meeting flow really well and it covers what I need when I'm organizing calls and keeping discussions on track.

Cons

The part that could be improved is meeting recording. Being able to record sessions would let me review my performance, strengthen my skills and share the content with others afterward.

Rating Distribution

Ease of use

10

Value for money

9

Customer Support

10

Functionality

8

SJ
Sofia Jachimczyk

Education Management, 1-10 employees

Less Than 6 Months

5.0

“simple clickmeeting + responsive support”

Pros

My favorite thing about ClickMeeting is how simple it feels while still delivering solid functionality. The whole platform is simple to navigate and the support team is consistently quick to respond. Whenever questions come up, they're really helpful and take the time to explain things patiently until I'm confident I'm doing it right.

Cons

Occasionally I run into connection issues.

Rating Distribution

Ease of use

10

Value for money

9

Customer Support

10

Functionality

9

KŚ
Kamil Świętochowski

Non-Profit Organization Management, 11-50 employees

Less Than 6 Months

5.0

“Automated webinars and solid support”

Pros

The platform feels really simple to use and the automated webinar features are a huge plus for running sessions without constantly manual work. Support has also been dependable whenever I've needed help.

Cons

The only thing that trips me up is that it can be tough to locate a specific option or functionality.. I sometimes end up having to create an artificial workaround to get the outcome I'm after.

Rating Distribution

Ease of use

10

Value for money

9

Customer Support

10

Functionality

10

LC
Laith Chogley

E-Learning, 1-10 employees

More than a year

5.0

“interactive whiteboard and youtube recordings”

Pros

It covers everything I was looking for especially the interactive whiteboard and the YouTube integration so my lesson recordings stay organized and shareable.

Cons

No real complaints at the moment.

Rating Distribution

Ease of use

10

Value for money

9

Customer Support

9

Functionality

10

CM
Carrissa Moses

Real Estate, 101-500 employees

More than a year

4.0

“HD video and dolby voice webinar streaming available”

Pros

Creating, scheduling and joining webinars has felt pretty simple with ClickMeeting. The platform also delivers HD video along with Dolby Voice during live video streaming which makes the audio much clearer.

Cons

ClickMeeting doesn't work if you're offline or don't have an internet connection.

Rating Distribution

Ease of use

8

Value for money

9

Customer Support

10

Functionality

8

CP
Cédric Puiroux

E-Learning, 1-10 employees

More than a year

5.0

“efficient support and great automation”

Pros

ClickMeeting feels really user friendly and visually polished. The whole setup is simple to work with and the support team has been impressively efficient.. responses are quick and the people are genuinely friendly. I haven't run into any bugs either. The automation features are also a highlight especially the monitoring and follow-up flows since they're fully configurable to match how you run sessions.

Cons

White-label customization ends up being pretty expensive so we ended up not using that option. We also couldn't pick our own image for the waiting room background.. those custom images require an additional paid setup which is out of reach for us. That said, the stock pictures ClickMeeting provides were eventually good enough for our needs.

Rating Distribution

Ease of use

10

Value for money

8

Customer Support

9

Functionality

10

A
Anonymous

Healthcare, 1-10 employees

More than a year

5.0

“Great platform for webinars”

Pros

The platform is very user-friendly, customer support is excellent, and it has all the essential features needed for running webinars.

Cons

There is no major disadvantages, maybe could be more customizable invitations and more interacting features

Rating Distribution

Ease of use

10

Value for money

10

Customer Support

10

Functionality

10

K
Kira

Healthcare, 1-10 employees

Less than a year

1.0

“Scam - Cancelled Account and They Keep Reinstating Without Permission”

Pros

Nothing positive.

Cons

I cancelled the first time in Nov 2023. They put it on a hiatus for 3 months which I agreed to. I cancelled before the 3 months and they charged me anyway. I asked them to cancel my account (by the way, they left me on hold for 3 hours and I had to follow up 5 times and they said that my account was cancelled. They didn't cancel, they put it on hold again, and I just got charged again for a service that I am now on the 3rd time of cancelling.

Rating Distribution

Ease of use

2

Value for money

2

Customer Support

2

Functionality

2

X
Xanthi

Healthcare, 51-100 employees

More than a year

5.0

“Excellent webinars platform!”

Pros

What I appreciate most about ClickMeeting is the ease of customizing various aspects of our events' image, such as registrations, waiting rooms, and main rooms, giving a highly professional appearance to our events and being incredibly simple to implement.

Cons

Once one gets used to the ClickMeeting features, everything works perfectly, so we have not identified any disadvantages to it.

Rating Distribution

Ease of use

10

Value for money

10

Customer Support

10

Functionality

10

HLR
Hanna Lesner Ratajczak

Hospital & Health Care, 11-50 employees

More than a year

5.0

“clean webinar experience”

Pros

The interface feels really user friendly so both hosts and attendees can jump in and navigate without getting stuck. It also comes across as a dependable webinar platform.. during my sessions I didn't run into technical problems and there were no noticeable lags or cutouts.

Cons

A few features and settings aren't as simple to locate or manage. Spotting the archived recordings and finding the related data took more digging than I expected.

Rating Distribution

Ease of use

10

Value for money

10

Customer Support

10

Functionality

8

KG
Kamila Grotowska

Internet, 500+ employees

More than a year

5.0

“Highly capable for teams”

Pros

We've been using ClickMeeting for at least six years in our company and honestly we haven't come across anything better since. The platform is simple to get around, even for people who don't use webinar tools every day. The feature that brings the most value for us is the ability to tailor the registration form and set up follow-up activities based on our exact needs. We're also really satisfied with the survey option during the webinar.. it makes it easier to gather feedback while the session is still active.

Cons

One thing I don't like is that when you upload PowerPoint slides into ClickMeeting, all the transitions and animations get stripped out. It also feels odd that online streaming isn't included in the standard subscription and needs an extra payment. On top of that, chat moderation feels like the weakest part: it's only really convenient for up to about 300 participants and once you go beyond that, it becomes hard to keep up with every question and comment.

Rating Distribution

Ease of use

8

Value for money

8

Customer Support

9

Functionality

10

BL
Brendan Lewis

Financial Services, 500+ employees

Less Than 6 Months

1.0

“unfriendly platform kills attendance”

Pros

Setup was simple at first but once I tried to use it more, the experience quickly got confusing because there are tons of extra options that weren't clearly explained.

Cons

Everything beyond the initial setup was pretty awful. I ended up losing about 75% of my attendees, mainly because the functionality felt broken and the platform isn't very user-friendly.

Rating Distribution

Ease of use

2

Value for money

1

Customer Support

3

Functionality

1