ClickMeeting Reviews
Total 18 reviews
4.4
All reviews are from verified customers
Rating Distribution
5
Stars78%
4
Stars11%
3
Stars0%
2
Stars0%
1
Stars11%
Satisfaction score
Ease of use
9
Value for money
8
Customer Support
9
Functionality
8
Leisure, Travel & Tourism, 101-500 employees
More than a year
“simple interface & recording”
Pros
The platform feels pretty simple and the interface is genuinely simple. It also comes across as safe to use and I especially like the built-in meeting recording feature. On top of that, the meeting management tools are extensive which makes it easier to run and organize sessions the way you need.
Cons
Right now, I don't have any complaints about how ClickMeeting works or how it operates.. everything has been functioning correctly for me.
Rating Distribution
Ease of use
10
Value for money
9
Customer Support
10
Functionality
10
Civic & Social Organization, 101-500 employees
Less than a year
“pretty organized webinar platform!!!!”
Pros
ClickMeeting feels very simple and genuinely user-friendly. I host live webinars and training sessions with it regularly and things run smoothly from start to finish. The interface is clean and clear, with a polished, modern design that makes it simple to manage events and keep up with participant interaction.
Cons
At the beginning, it can take a little time to get familiar with all the available features.. especially for anyone who hasn't used webinar tools before.
Rating Distribution
Ease of use
10
Value for money
10
Customer Support
10
Functionality
9
Sports, 1-10 employees
Less Than 6 Months
“easy clickmeeting setup for webinars”
Pros
It's accessible even if you're new to online meetings.. everything from one-on-one sessions to guest rooms and full webinars is covered. You can schedule events, send invites and handle moderation without needing to figure things out first. Overall, it packs the key features in one place so you have what you need to run the session.
Cons
Nothing negative has come up for me yet. The workflow stays simple and pretty simple day to day and if anything seems worth adjusting later, I'll share that feedback.
Rating Distribution
Ease of use
10
Value for money
10
Customer Support
10
Functionality
10
E-Learning, 11-50 employees
More than a year
“accessible webinars for all”
Pros
It feels simple and dependable, even when participants have very different levels of comfort with digital tools. Since we work closely with teachers and educators, the experience needs to be simple for everyone joining.. this is exactly what we get here.
Cons
A few of the more advanced features do take a brief learning curve particularly for brand-new hosts. Still, that seems reasonable because there are a lot of tools packed into the service and things become much simpler to manage after running a couple of sessions.
Rating Distribution
Ease of use
8
Value for money
9
Customer Support
9
Functionality
8
Law Practice, 1-10 employees
More than a year
“very effortless to use for me”
Pros
clickmeeting feels really simple and user-friendly and it's packed with a lot of useful features. i haven't run into any problems during meetings and the overall experience has been steady and reliable. whenever i did need help, technical support was right there right away.. and the team came across as professional and helpful.
Cons
honestly, there hasn't been anything negative so far. even if something comes up that i can't figure out on my own, support steps in immediately so it never turns into a real headache.
Rating Distribution
Ease of use
10
Value for money
9
Customer Support
9
Functionality
10
Hospital & Health Care, 101-500 employees
More than a year
“user-friendly interface & strong support”
Pros
The automated features really came in handy and the interface is genuinely user-friendly with a layout that feels simple right away. Customer support has been outstanding whenever we've needed help. On top of that, the reporting tools are useful for getting a clear view of what's happening.
Cons
We occasionally ran into problems with video quality and some participants mentioned lag during the sessions. The registration form could use a few extra options too.. like the ability to limit how many people can join.
Rating Distribution
Ease of use
8
Value for money
10
Customer Support
8
Functionality
7
Professional Training & Coaching, 1-10 employees
More than a year
“fantastic for business meetings”
Pros
It hits the mark for how I handle business communication and setting up meetings. The platform supports the meeting flow really well and it covers what I need when I'm organizing calls and keeping discussions on track.
Cons
The part that could be improved is meeting recording. Being able to record sessions would let me review my performance, strengthen my skills and share the content with others afterward.
Rating Distribution
Ease of use
10
Value for money
9
Customer Support
10
Functionality
8
Education Management, 1-10 employees
Less Than 6 Months
“simple clickmeeting + responsive support”
Pros
My favorite thing about ClickMeeting is how simple it feels while still delivering solid functionality. The whole platform is simple to navigate and the support team is consistently quick to respond. Whenever questions come up, they're really helpful and take the time to explain things patiently until I'm confident I'm doing it right.
Cons
Occasionally I run into connection issues.
Rating Distribution
Ease of use
10
Value for money
9
Customer Support
10
Functionality
9
Non-Profit Organization Management, 11-50 employees
Less Than 6 Months
“Automated webinars and solid support”
Pros
The platform feels really simple to use and the automated webinar features are a huge plus for running sessions without constantly manual work. Support has also been dependable whenever I've needed help.
Cons
The only thing that trips me up is that it can be tough to locate a specific option or functionality.. I sometimes end up having to create an artificial workaround to get the outcome I'm after.
Rating Distribution
Ease of use
10
Value for money
9
Customer Support
10
Functionality
10
E-Learning, 1-10 employees
More than a year
“interactive whiteboard and youtube recordings”
Pros
It covers everything I was looking for especially the interactive whiteboard and the YouTube integration so my lesson recordings stay organized and shareable.
Cons
No real complaints at the moment.
Rating Distribution
Ease of use
10
Value for money
9
Customer Support
9
Functionality
10
Real Estate, 101-500 employees
More than a year
“HD video and dolby voice webinar streaming available”
Pros
Creating, scheduling and joining webinars has felt pretty simple with ClickMeeting. The platform also delivers HD video along with Dolby Voice during live video streaming which makes the audio much clearer.
Cons
ClickMeeting doesn't work if you're offline or don't have an internet connection.
Rating Distribution
Ease of use
8
Value for money
9
Customer Support
10
Functionality
8
E-Learning, 1-10 employees
More than a year
“efficient support and great automation”
Pros
ClickMeeting feels really user friendly and visually polished. The whole setup is simple to work with and the support team has been impressively efficient.. responses are quick and the people are genuinely friendly. I haven't run into any bugs either. The automation features are also a highlight especially the monitoring and follow-up flows since they're fully configurable to match how you run sessions.
Cons
White-label customization ends up being pretty expensive so we ended up not using that option. We also couldn't pick our own image for the waiting room background.. those custom images require an additional paid setup which is out of reach for us. That said, the stock pictures ClickMeeting provides were eventually good enough for our needs.
Rating Distribution
Ease of use
10
Value for money
8
Customer Support
9
Functionality
10
Healthcare, 1-10 employees
More than a year
“Great platform for webinars”
Pros
The platform is very user-friendly, customer support is excellent, and it has all the essential features needed for running webinars.
Cons
There is no major disadvantages, maybe could be more customizable invitations and more interacting features
Rating Distribution
Ease of use
10
Value for money
10
Customer Support
10
Functionality
10
Healthcare, 1-10 employees
Less than a year
“Scam - Cancelled Account and They Keep Reinstating Without Permission”
Pros
Nothing positive.
Cons
I cancelled the first time in Nov 2023. They put it on a hiatus for 3 months which I agreed to. I cancelled before the 3 months and they charged me anyway. I asked them to cancel my account (by the way, they left me on hold for 3 hours and I had to follow up 5 times and they said that my account was cancelled. They didn't cancel, they put it on hold again, and I just got charged again for a service that I am now on the 3rd time of cancelling.
Rating Distribution
Ease of use
2
Value for money
2
Customer Support
2
Functionality
2
Healthcare, 51-100 employees
More than a year
“Excellent webinars platform!”
Pros
What I appreciate most about ClickMeeting is the ease of customizing various aspects of our events' image, such as registrations, waiting rooms, and main rooms, giving a highly professional appearance to our events and being incredibly simple to implement.
Cons
Once one gets used to the ClickMeeting features, everything works perfectly, so we have not identified any disadvantages to it.
Rating Distribution
Ease of use
10
Value for money
10
Customer Support
10
Functionality
10
Hospital & Health Care, 11-50 employees
More than a year
“clean webinar experience”
Pros
The interface feels really user friendly so both hosts and attendees can jump in and navigate without getting stuck. It also comes across as a dependable webinar platform.. during my sessions I didn't run into technical problems and there were no noticeable lags or cutouts.
Cons
A few features and settings aren't as simple to locate or manage. Spotting the archived recordings and finding the related data took more digging than I expected.
Rating Distribution
Ease of use
10
Value for money
10
Customer Support
10
Functionality
8
Internet, 500+ employees
More than a year
“Highly capable for teams”
Pros
We've been using ClickMeeting for at least six years in our company and honestly we haven't come across anything better since. The platform is simple to get around, even for people who don't use webinar tools every day. The feature that brings the most value for us is the ability to tailor the registration form and set up follow-up activities based on our exact needs. We're also really satisfied with the survey option during the webinar.. it makes it easier to gather feedback while the session is still active.
Cons
One thing I don't like is that when you upload PowerPoint slides into ClickMeeting, all the transitions and animations get stripped out. It also feels odd that online streaming isn't included in the standard subscription and needs an extra payment. On top of that, chat moderation feels like the weakest part: it's only really convenient for up to about 300 participants and once you go beyond that, it becomes hard to keep up with every question and comment.
Rating Distribution
Ease of use
8
Value for money
8
Customer Support
9
Functionality
10
Financial Services, 500+ employees
Less Than 6 Months
“unfriendly platform kills attendance”
Pros
Setup was simple at first but once I tried to use it more, the experience quickly got confusing because there are tons of extra options that weren't clearly explained.
Cons
Everything beyond the initial setup was pretty awful. I ended up losing about 75% of my attendees, mainly because the functionality felt broken and the platform isn't very user-friendly.
Rating Distribution
Ease of use
2
Value for money
1
Customer Support
3
Functionality
1