Converve Reviews
Total 23 reviews
4.9
All reviews are from verified customers
Rating Distribution
5
Stars91%
4
Stars9%
3
Stars0%
2
Stars0%
1
Stars0%
Satisfaction score
Ease of use
10
Value for money
9
Customer Support
9
Functionality
9
Judiciary, 101-500 employees
Less than 6 months
“solid event networking platform”
Pros
It's a useful event management platform that helps organize activities and makes it easier for participants to connect and hold business meetings.
Cons
The platform works quite well overall but the support still needs improvement.
Rating Distribution
Ease of use
8
Value for money
8
Customer Support
7
Functionality
7
Higher Education, 101-500 employees
Free Trial
“ideal for business matchmaking”
Pros
Does a really good job of helping organize and simplify business meetings between people attending the event.
Cons
At the moment, I don't have anything to point out as a negative.
Rating Distribution
Ease of use
10
Value for money
10
Customer Support
9
Functionality
9
Government Administration, 51-100 employees
More than a year
“fantastic for career fair booking”
Pros
We used the software to schedule appointments for a career fair and it worked incredibly well. Both the companies and the students were able to use it without any hassle and the whole booking process felt simple.
Cons
It would be even better if there were a clearer, more simple overview of the appointments booked for each individual company. Aside from that, everything was excellent!
Rating Distribution
Ease of use
10
Value for money
10
Customer Support
10
Functionality
9
Automotive, 1-10 employees
Less than 6 months
“Easy event setup with it”
Pros
Compared with other platforms, the meeting matching feature is a major advantage. It's also really helpful to have customized registration questions for each event, along with separate participant questions for individual agenda items.
Cons
From time to time, it seems that changes made in the front end can create additional effects in the back end that were not documented in the project plan. Because of that, they are not automatically adjusted and usually only become noticeable once an issue comes up. As a customer, you would want those dependencies to be identified and resolved before they turn into problems.
Rating Distribution
Ease of use
10
Value for money
10
Customer Support
10
Functionality
10
Automotive, 11-50 employees
More than a year
“Scheduling and meetings made easy”
Pros
Getting started with it was simple and it works really well for organizing both online and face-to-face meetings. Overall, it has been a very effective tool for us.
Cons
We chose to use MS Teams for video conferencing instead of its default solution since Teams is currently the most widely accepted tool in our line of business.
Rating Distribution
Ease of use
10
Value for money
9
Customer Support
8
Functionality
10
Leisure, Travel & Tourism, 1-10 employees
More than a year
“They offer great guidance”
Pros
Getting started was quick and uncomplicated, with helpful training, support and clear explanations. Depending on the one using it, it's also possible to assign permissions for additional functions.
Cons
A lot of sections still seem to be translated from English and some of the terminology is hard to fully understand. Copying entries from previous events is only partly possible since software updates sometimes prevent a one-to-one transfer.
Rating Distribution
Ease of use
7
Value for money
8
Customer Support
9
Functionality
8
Government Administration, 500+ employees
More than a year
“Incredible performance”
Pros
Very few providers on the market integrate B2B matchmaking features into event software as effectively as it does. They are always willing to turn our ideas and sometimes very complex specific requirements into reality, adapting the software to match exactly what we need. Also, working with their team is consistently friendly and constructive.
Cons
Whenever there is something in the software that doesn't fully meet our expectations, it usually comes up with a solution quickly and adjusts it according to our wishes. And if a certain display or functionality can't be implemented right away, they still tend to find a workable solution in the medium term. Because of that, there is hardly anything we genuinely dislike and any optimization is usually already on the horizon.
Rating Distribution
Ease of use
8
Value for money
9
Customer Support
10
Functionality
10
Information Technology and Services, 51-100 employees
Less than a year
“quick buyer-supplier connection”
Pros
Using this application has been a really positive experience. It's very user-friendly and gives clear visibility for both buyers and suppliers which makes things much more convenient. The platform is quick, effective and works well for getting things done without wasting time. Customer service is also very responsive and helpful whenever needed. The video calling feature is available too and it has been quite useful. I would definitely recommend this application.
Cons
The interface could still use a bit of improvement. At times, the agendas do not display properly and do not fit the frame the way they should. Because of that some important details can be missed so this part definitely needs to be improved.
Rating Distribution
Ease of use
10
Value for money
10
Customer Support
10
Functionality
10
Leisure, Travel & Tourism, 1-10 employees
Less than a year
“Smart matching”
Pros
One of the best parts of the platform is how much flexibility it gives delegates especially when it comes to choosing and blocking their own appointment slots. The interface is clean, polished and professional and it's very user-friendly as well. I also appreciate that you can create different tabs when needed which adds even more customization. The profile matching feature works very well and our delegates have been really pleased with the events we've run using it.
Cons
An issue we've noticed is that the online meeting software does not seem to work very efficiently for delegates based in China.
Rating Distribution
Ease of use
10
Value for money
10
Customer Support
10
Functionality
10
Marketing and Advertising, 1-10 employees
More than a year
“pretty perfect”
Pros
Everything feels very simple to use and it's clear for both buyers and suppliers. The matchmaking tool works really well and the platform has improved a lot over the past few years. It's also become very good for video meetings now which adds a lot of value.
Cons
One thing that would make it even better is having a monthly subscription instead of event-based invoicing, along with the flexibility to use it multiple times during the year.
Rating Distribution
Ease of use
10
Value for money
8
Customer Support
9
Functionality
9
Events Services, 51-100 employees
Less than a year
“excellent experience”
Pros
For setting up meetings between buyers and exhibitors at a fair, this software did exactly what we needed. It was especially helpful because it let us keep track of and manage everything that happened between users. The tool is practical and simple to handle.
Cons
I really don't have anything negative to point out about it.
Rating Distribution
Ease of use
10
Value for money
9
Customer Support
10
Functionality
10
Events Services, 11-50 employees
Less than a year
“Really liked it”
Pros
The platform felt very simple and participants were able to get comfortable with it in very little time. The communication features were clear and effective and the biggest highlight was the outstanding quality of the B2B matches which many participants specifically commented on.
Cons
Getting the moderator up to speed did take a while and because the software is highly customizable, it's hard for them to offer a single instruction guide that fits every setup. As a result, there was quite a bit of training needed at the start.
Rating Distribution
Ease of use
8
Value for money
10
Customer Support
10
Functionality
10
Public Relations and Communications, 1-10 employees
More than a year
“fantastic support”
Pros
Right from the beginning, the team's support was fantastic. The system was very simple to manage and being able to make changes and small tweaks without hassle was something I really appreciated. We also got excellent feedback from our event delegates and they were genuinely impressed.
Cons
Honestly the whole experience was positive from start to finish. I really didn't come across any negatives.
Rating Distribution
Ease of use
10
Value for money
9
Customer Support
10
Functionality
10
Not Specified, N/A employees
Less than 6 months
“user friendly UI”
Pros
Right from the start, the platform felt simple to navigate and the interface was very user friendly. Also, the strong back-end and the useful built-in features made both the administration side and the overall user experience very positive.
Cons
Toward the end of the event, the platform became noticeably slower. That said, I'm not completely sure whether the issue came from my side or from the platform itself.
Rating Distribution
Ease of use
10
Value for money
10
Customer Support
9
Functionality
9
International Trade and Development, 101-500 employees
Less than a year
“reliable team”
Pros
Right from the start, this online B2B platform was adapted to match our methodology and specific requirements. It's user-friendly and covers everything we currently need to run a successful B2B event, including company applications, company selection, registration, B2B matchmaking, reporting, as well as communication and marketing features. The team is flexible solution-oriented and consistently follows through on what they promise.
Cons
At this point, we haven't had the chance to test the platform in least developed countries or in locations with unstable WiFi access but I'm confident the team would help us come up with a backup plan if that situation arises.
Rating Distribution
Ease of use
10
Value for money
9
Customer Support
8
Functionality
9
Not Specified, N/A employees
More than a year
“all-in-one B2B platform”
Pros
Everything needed to manage B2B is covered in this software. It's user-friendly and the admin features are exactly what's needed. Having everything integrated into one platform is really convenient and the customer service has been excellent.
Cons
Don't have any complaints.
Rating Distribution
Ease of use
10
Value for money
9
Customer Support
10
Functionality
10
Not Specified, N/A employees
Less than 6 months
“perfect fit with fast support”
Pros
Converve has matched our needs completely. It's very simple to manage and the data we collect can be used in a variety of useful ways. The support has also been excellent, quick to respond, direct and any adjustments we need are handled without delay.
Cons
Don't have any complaints.
Rating Distribution
Ease of use
10
Value for money
10
Customer Support
10
Functionality
9
Not Specified, N/A employees
Less than a year
“simple interface”
Pros
Getting participants comfortable with the interface took very little time because it was so simple. The communication tools were clear and worked well and the biggest highlight was the excellent quality of the B2B matches which many participants specifically commented on.
Cons
There really wasn't anything negative to point out,everything went well.
Rating Distribution
Ease of use
10
Value for money
9
Customer Support
10
Functionality
10
Leisure, Travel & Tourism, 1-10 employees
More than a year
“Customer support is great”
Pros
Everything has been customized to match exactly what we want and need. It's very simple to use, both on the admin side and for the users or attendees as well. The support team has also been wonderful to work with and very accommodating.
Cons
I don't have any complaints.
Rating Distribution
Ease of use
10
Value for money
10
Customer Support
10
Functionality
10
Automotive, 1-10 employees
Less than 6 months
“user friendly”
Pros
It's very simple to use.
Cons
Good overall so I have nothing negative to say!
Rating Distribution
Ease of use
10
Value for money
10
Customer Support
10
Functionality
10