Demodesk Meeting Reviews
Total 10 reviews
4.5
All reviews are from verified customers
Rating Distribution
5
Stars50%
4
Stars50%
3
Stars0%
2
Stars0%
1
Stars0%
Satisfaction score
Ease of use
9
Value for money
9
Customer Support
9
Functionality
9
Events Services, 11-50 employees
“Meeting transcripts that capture everything”
Pros
One thing I really appreciate about Demodesk Meeting is not having to take notes during meetings anymore. It listens extremely well and the transcripts come out very accurate. That's especially valuable in technical conversations, where things move fast and it's nearly impossible to type quickly enough to capture every detail.
Cons
The biggest frustration on my side is the number of emails and notifications I receive. I need to go into the platform to adjust those settings but it's not very obvious where to find them. But overall, it works great and theres no serious issue i would report!
Rating Distribution
Ease of use
10
Value for money
10
Customer Support
10
Functionality
8
Mid Market, 51-100 employees
“Easy follow up”
Pros
So the most useful things about meetings here is that it keeps notes from the discussion which makes it incredibly helpful to revisit the record later and follow up on all the key points.
Cons
At times, I mention names of specific software, like Channel Manager but the tool doesn't recognize them and ends up giving me a lower score because it assumes there was no discussion around that keyword.
Rating Distribution
Ease of use
10
Value for money
9
Customer Support
10
Functionality
10
Mid Market, 51-100 employees
“clear interface and flawless performance”
Pros
Everything feels very clear and simple to use. I haven't run into any errors and the app consistently works flawlessly every time.
Cons
It would be better if canceling or rescheduling a meeting were simpler to do once you're already inside the meeting.
Rating Distribution
Ease of use
9
Value for money
9
Customer Support
8
Functionality
9
Mid Market, 51-100 employees
“Makes work easier”
Pros
Best parts is being able to share my screen and write on it directly while presenting or explaining something.
Cons
Only annoyance is having to speak every time just to test whether my microphone is working.
Rating Distribution
Ease of use
10
Value for money
10
Customer Support
10
Functionality
10
Small Business, 11-50 employees
“I liked using it”
Pros
Using the shadowing and recording tools with my peers has really helped me sharpen my sales pitch. The booking links are also very handy to send out after an intro call and the automated follow-up is something I really value because it helps cut down on no-shows. The standout feature for me is being able to take control of the screen which lets the sales team directly assist customers with setup and configuration. That has helped shorten our sales cycle a lot. One-shot sales is really where this platform delivers and helps the team perform better.
Cons
There are still some issues with certain browsers and a few clients are unable to view what I'm sharing.
Rating Distribution
Ease of use
10
Value for money
10
Customer Support
10
Functionality
10
Mid Market, 51-100 employees
“virtual control that customers love”
Pros
The virtual computer works really well and being able to hand control over to our customers is a big advantage.
Cons
Getting everything integrated at the beginning was a bit difficult but it's fine now.
Rating Distribution
Ease of use
8
Value for money
10
Customer Support
10
Functionality
10
Mid Market, 51-100 employees
“demo bookings made better”
Pros
One thing I really appreciate is how their team keeps improving the product. Those ongoing updates make booking demos much more convenient and efficient.
Cons
A big advantage is that it connects with CRMs like HubSpot and Salesforce which are both leading platforms in the market. That's a strong plus for this one and it shows they're moving in the right direction. At this point, there isn't anything I dislike about the tool.
Rating Distribution
Ease of use
8
Value for money
9
Customer Support
8
Functionality
7
Not Specified, N/A employees
“Responsive support”
Pros
Right from the start, the customer service has been excellent. The team is genuinely committed to helping us get the most out of the product and takes our specific requirements into account along the way.
Cons
The product is priced at a level that could be considered a bit too expensive.
Rating Distribution
Ease of use
10
Value for money
7
Customer Support
10
Functionality
8
Small Business, 11-50 employees
“Interactive client demos”
Pros
Having everything available in one place makes it much easier to present to clients and the platform feels very dynamic and interactive during customer conversations.
Cons
One downside is that you can't access it unless you're using Google Chrome or Firefox.
Rating Distribution
Ease of use
9
Value for money
8
Customer Support
10
Functionality
8
Mid Market, 51-100 employees
“Great team visibility”
Pros
Different playbooks and meeting types for each department make the platform really adaptable. It's also very useful to be able to see coworkers' meetings, join them quietly and watch them again later for additional evaluation and coaching.
Cons
Something that gets annoying is that after every meeting, you still have to skip the follow-up email prompt manually. There's currently no option to turn that off.
Rating Distribution
Ease of use
10
Value for money
8
Customer Support
8
Functionality
8