Demodesk Meeting

Demodesk Meeting Reviews

Total 10 reviews

4.5

All reviews are from verified customers

Rating Distribution

5

Stars

50%

4

Stars

50%

3

Stars

0%

2

Stars

0%

1

Stars

0%

Satisfaction score

Ease of use

9

Value for money

9

Customer Support

9

Functionality

9

FO
Franck O.

Events Services, 11-50 employees

5.0

“Meeting transcripts that capture everything”

Pros

One thing I really appreciate about Demodesk Meeting is not having to take notes during meetings anymore. It listens extremely well and the transcripts come out very accurate. That's especially valuable in technical conversations, where things move fast and it's nearly impossible to type quickly enough to capture every detail.

Cons

The biggest frustration on my side is the number of emails and notifications I receive. I need to go into the platform to adjust those settings but it's not very obvious where to find them. But overall, it works great and theres no serious issue i would report!

Rating Distribution

Ease of use

10

Value for money

10

Customer Support

10

Functionality

8

VR
Vasilios R.

Mid Market, 51-100 employees

5.0

“Easy follow up”

Pros

So the most useful things about meetings here is that it keeps notes from the discussion which makes it incredibly helpful to revisit the record later and follow up on all the key points.

Cons

At times, I mention names of specific software, like Channel Manager but the tool doesn't recognize them and ends up giving me a lower score because it assumes there was no discussion around that keyword.

Rating Distribution

Ease of use

10

Value for money

9

Customer Support

10

Functionality

10

AH
Andrzey H.

Mid Market, 51-100 employees

4.0

“clear interface and flawless performance”

Pros

Everything feels very clear and simple to use. I haven't run into any errors and the app consistently works flawlessly every time.

Cons

It would be better if canceling or rescheduling a meeting were simpler to do once you're already inside the meeting.

Rating Distribution

Ease of use

9

Value for money

9

Customer Support

8

Functionality

9

MR
Margaux R.

Mid Market, 51-100 employees

5.0

“Makes work easier”

Pros

Best parts is being able to share my screen and write on it directly while presenting or explaining something.

Cons

Only annoyance is having to speak every time just to test whether my microphone is working.

Rating Distribution

Ease of use

10

Value for money

10

Customer Support

10

Functionality

10

DL
Dylan L.

Small Business, 11-50 employees

5.0

“I liked using it”

Pros

Using the shadowing and recording tools with my peers has really helped me sharpen my sales pitch. The booking links are also very handy to send out after an intro call and the automated follow-up is something I really value because it helps cut down on no-shows. The standout feature for me is being able to take control of the screen which lets the sales team directly assist customers with setup and configuration. That has helped shorten our sales cycle a lot. One-shot sales is really where this platform delivers and helps the team perform better.

Cons

There are still some issues with certain browsers and a few clients are unable to view what I'm sharing.

Rating Distribution

Ease of use

10

Value for money

10

Customer Support

10

Functionality

10

NC
Nicolas C.

Mid Market, 51-100 employees

5.0

“virtual control that customers love”

Pros

The virtual computer works really well and being able to hand control over to our customers is a big advantage.

Cons

Getting everything integrated at the beginning was a bit difficult but it's fine now.

Rating Distribution

Ease of use

8

Value for money

10

Customer Support

10

Functionality

10

A
Anonymous

Mid Market, 51-100 employees

4.0

“demo bookings made better”

Pros

One thing I really appreciate is how their team keeps improving the product. Those ongoing updates make booking demos much more convenient and efficient.

Cons

A big advantage is that it connects with CRMs like HubSpot and Salesforce which are both leading platforms in the market. That's a strong plus for this one and it shows they're moving in the right direction. At this point, there isn't anything I dislike about the tool.

Rating Distribution

Ease of use

8

Value for money

9

Customer Support

8

Functionality

7

AK
Alexander K.

Not Specified, N/A employees

4.0

“Responsive support”

Pros

Right from the start, the customer service has been excellent. The team is genuinely committed to helping us get the most out of the product and takes our specific requirements into account along the way.

Cons

The product is priced at a level that could be considered a bit too expensive.

Rating Distribution

Ease of use

10

Value for money

7

Customer Support

10

Functionality

8

AI
Abdulreman I.

Small Business, 11-50 employees

4.0

“Interactive client demos”

Pros

Having everything available in one place makes it much easier to present to clients and the platform feels very dynamic and interactive during customer conversations.

Cons

One downside is that you can't access it unless you're using Google Chrome or Firefox.

Rating Distribution

Ease of use

9

Value for money

8

Customer Support

10

Functionality

8

A
Anonymous

Mid Market, 51-100 employees

4.0

“Great team visibility”

Pros

Different playbooks and meeting types for each department make the platform really adaptable. It's also very useful to be able to see coworkers' meetings, join them quietly and watch them again later for additional evaluation and coaching.

Cons

Something that gets annoying is that after every meeting, you still have to skip the follow-up email prompt manually. There's currently no option to turn that off.

Rating Distribution

Ease of use

10

Value for money

8

Customer Support

8

Functionality

8