Dubb

Dubb Reviews

Total 45 reviews

4.8

All reviews are from verified customers

Rating Distribution

5

Stars

82%

4

Stars

13%

3

Stars

2%

2

Stars

2%

1

Stars

0%

Satisfaction score

Ease of use

9

Value for money

9

Customer Support

9

Functionality

9

KP
Karen P.

Insurance, N/A employees

More than a year

5.0

“outstanding support”

Pros

Without a doubt, the standout here is the customer service... truly outstanding. They genuinely care about their customers and consistently go above and beyond to make sure you're getting real value from the product. If I could duplicate this team across every service provider I use, running a business would be far less stressful and a whole lot more productive.

Cons

The only minor downside is that the CRM feels a little old-school although it's still usable and gets the job done. It was a small issue for me and everything else easily outweighed that one drawback.

Rating Distribution

Ease of use

10

Value for money

9

Customer Support

10

Functionality

10

AS
Angelina S.

Investment Banking, N/A employees

Less than 6 months

5.0

“saves time!”

Pros

One feature I enjoy most in this product is the way email messages are embedded. The GIF generated for each message is another touch I really appreciate.

Cons

I feel there's is a bit of a learning curve with the product but the instructions and guides are strong enough to make it manageable for users.

Rating Distribution

Ease of use

8

Value for money

9

Customer Support

9

Functionality

10

JCL
Julio Cesar L.

Human Resources, N/A employees

More than a year

5.0

“user friendly”

Pros

Right from the start, the platform feels very user-friendly. It gives me a clear and pleasant way to view my videos and keep track of them. I'm also able to create live videos and send them to specific contacts using the email option built into the platform. Another big plus is that I can embed videos into my emails with a preview-style presentation, similar to LinkedIn which helps me reach my target audience where they already are.

Cons

Something I'd really like to see improved is the contact management side, along with better integration with a marketing funnel platform.

Rating Distribution

Ease of use

10

Value for money

9

Customer Support

9

Functionality

8

RH
Rich H.

Financial Services, N/A employees

More than a year

5.0

“Flexible personalization”

Pros

Getting campaigns out quickly is the biggest advantage for me and the platform is very simple to work with. Being able to design the assets to match the specific audience we're sending them to is a huge plus.

Cons

I'd just like to see a few additional fields included in the CRM.

Rating Distribution

Ease of use

10

Value for money

10

Customer Support

10

Functionality

9

ST
Stephen T.

Professional Training & Coaching, N/A employees

More than a year

5.0

“powerful tracking”

Pros

What really stands out with it is how well it tracks user activity especially seeing how many times a video has been watched and where those views are coming from. The Outlook integration has also been incredibly helpful since it lets me send existing videos to customers in just a few seconds. Also, being able to record and send a brand-new video directly from Outlook through this tool is an amazing feature.

Cons

Using the product has been very simple on Windows and Android. I've also tested it on my iPad and iPhone and it performs really well there too.

Rating Distribution

Ease of use

10

Value for money

10

Customer Support

10

Functionality

9

LD
Laura D.

E-Learning, N/A employees

Less than a year

5.0

“quick video setup”

Pros

Right from the first time I used it, I was able to get everything done without any hassle. I'm not especially tech-savvy but the day I created my account I still finished my project, uploaded my video, added captions and downloaded it to use on my webpage.

Cons

Offers a lot of features, actually more than I needed at that point and trying to understand everything it was capable of felt a bit overwhelming and complicated to me.

Rating Distribution

Ease of use

8

Value for money

10

Customer Support

10

Functionality

8

KK
Kathe K.

Insurance, N/A employees

More than a year

5.0

“reliable tool”

Pros

I've used it for years and one thing I really appreciate is how simple it is to get everything set up and running.

Cons

Every now and then, a longer video can seem like it disappeared but there's a workaround for it. It remains in Chrome so you can recover the video and upload it afterward.

Rating Distribution

Ease of use

10

Value for money

10

Customer Support

9

Functionality

9

JD
Jason D.

E-Learning, N/A employees

More than a year

5.0

“It works great”

Pros

Sending polished video emails with it has been fantastic and it makes the whole process really simple.

Cons

The interface feels a bit dated at times though it's nothing too bad.

Rating Distribution

Ease of use

10

Value for money

10

Customer Support

10

Functionality

10

MB
Mike B.

Real Estate, N/A employees

Less than a year

5.0

“professional videos with zero hassle”

Pros

Getting started was simple and the videos came out looking very polished and professional.

Cons

Up till now, I haven't run into any issues at all... everything has been excellent.

Rating Distribution

Ease of use

10

Value for money

9

Customer Support

10

Functionality

9

A
Anonymous

Telecommunications, N/A employees

Less than a year

4.0

“A creative platform”

Pros

Both the website and the app are simple to use and the platform feels very user friendly. It doesn't take much of a learning curve to start creating and tracking videos. It's an excellent option for building outreach campaigns and overall it feels very creative and imaginative.

Cons

At first, I felt a little confused because it comes with a large number of features. However, once I went through the Resources section, those functions became much clearer to understand.

Rating Distribution

Ease of use

10

Value for money

8

Customer Support

9

Functionality

7

MD
Miguel D.

Marketing and Advertising, N/A employees

More than a year

5.0

“results are great”

Pros

I loved that to get a video recorded, hosted and shared is really simple and I don't have to rely on another platform to do it. I also like that leads can respond with their own video in just a couple of clicks which makes communication feel a lot more natural. The watch notifications are useful too especially seeing the location and time so I know when someone has viewed it.

Cons

The interface feels a bit dated and I'd love to see a more modern design but overall the product itself is dependable and does the job well.

Rating Distribution

Ease of use

10

Value for money

8

Customer Support

9

Functionality

10

RB
Rabika B.

Marketing and Advertising, N/A employees

More than a year

4.0

“Impressive!”

Pros

There are plenty of strong features here and the video creation experience feels modern enough to really wow clients. Once you spend some time practicing and learn how to make your content more catchy, it becomes quite simple to use.

Cons

Rarely but the camera and the overall performance can slow down a bit.

Rating Distribution

Ease of use

9

Value for money

9

Customer Support

7

Functionality

7

BP
Bodo P.

Management Consulting, N/A employees

More than a year

5.0

“personalized video outreach that works”

Pros

It gave me a fantastic way to show my clients that I'm available for them and genuinely want to help with any questions or concerns they have. The whole concept really appeals to me and it feels like the best way to stay connected with customers on a more personal level. I can customize my video messages and send them directly to clients which helps them see that real connection. Also, the service is affordable and having access to customer support 24/7 is something I really appreciate.

Cons

Interface feels a bit cluttered and not always very clear.

Rating Distribution

Ease of use

10

Value for money

9

Customer Support

10

Functionality

9

MS
Matthew S.

Real Estate, N/A employees

Less than 6 months

5.0

“user-friendly and affordable”

Pros

Feels so user-friendly and the pricing is affordable.

Cons

At this point, we haven't come across any downsides since we've been happy with all the features.

Rating Distribution

Ease of use

10

Value for money

10

Customer Support

10

Functionality

9

AP
Ani P.

Alternative Medicine, N/A employees

Less than a year

5.0

“personalized videos really help”

Pros

Creating personalized videos makes it simple to share messages with clients and they can respond with feedback or even send back a video testimonial.

Cons

There's definitely a learning curve and it takes a while to get comfortable with the platform, even when you're just trying to learn some of the basic features.

Rating Distribution

Ease of use

8

Value for money

10

Customer Support

10

Functionality

8

SV
Stacey V.

Financial Services, N/A employees

More than a year

5.0

“powerful calls to action”

Pros

Nothing else has matched it for me as a video platform. The standout feature is the built-in calls to action. I work as a lender and when my Realtor partners send out offers, I follow up with a "prequal video" that includes calls to action directing people to my reviews. The playlist feature is also a big plus because when someone has a question, I can begin with an intro and then simply add the specific video I want them to watch. It has completely changed the way I stay in touch with clients.

Cons

I got no complaints honestly!

Rating Distribution

Ease of use

10

Value for money

9

Customer Support

9

Functionality

10

PW
Peter W.

Music, N/A employees

More than a year

3.0

“Great platform overall!”

Pros

Being able to create videos for my email campaigns and track the results in one place helps me keep that whole process more organized and efficient.

Cons

Workflow here feels awkward and outdated and it really needs to be redesigned to make things simpler and help users get the most out of the platform.

Rating Distribution

Ease of use

7

Value for money

5

Customer Support

6

Functionality

5

KW
Kelly W.

Real Estate, N/A employees

Less than 6 months

5.0

“5 stars from me”

Pros

From video creation to built-in calls to action and the funnel builder, pretty much every part of it has been a win for me. I could keep listing things I enjoy about it.

Cons

Honestly nothing comes to mind. Up to this point, everything I've used has worked out really well.

Rating Distribution

Ease of use

10

Value for money

10

Customer Support

10

Functionality

10

DS
David S.

Computer Software, N/A employees

More than a year

5.0

“all-in-one tool”

Pros

Compared with Vidyard, this one feels much more connected and lets me manage everything directly inside the app instead of relying on a more standalone setup.

Cons

I don't have any complaints about it. It's an excellent video marketing platform, incredibly powerful and I would absolutely recommend it.

Rating Distribution

Ease of use

10

Value for money

9

Customer Support

10

Functionality

8

SZ
Saiid Z.

Real Estate, N/A employees

Less than 6 months

5.0

“powerful features and expert support”

Pros

Right from the start, the platform has felt really solid, with plenty of useful features to work with. The team at also made the onboarding process excellent and they came across as professional, courteous and very knowledgeable about what they do.

Cons

One thing I'd still like is more texting options included in the standard offering instead of having to pay extra for them.

Rating Distribution

Ease of use

10

Value for money

10

Customer Support

10

Functionality

10