Dubb Reviews
Total 45 reviews
4.8
All reviews are from verified customers
Rating Distribution
5
Stars82%
4
Stars13%
3
Stars2%
2
Stars2%
1
Stars0%
Satisfaction score
Ease of use
9
Value for money
9
Customer Support
9
Functionality
9
Information Technology and Services, N/A employees
More than a year
“Amazing!”
Pros
Nothing has connected better with my clients than that first email with a short intro line and a GIF preview from the video I recorded in it. Instead of sending a long email or a whole chain of messages, they just click the video and immediately see and hear me. The GIF of me smiling and waving with the big play button grabs attention right away and works far better than plain text emails that often end up in spam. Once I started using its videos as my first touchpoint with leads, client engagement went way up.
Cons
Still i'd love to have more control over webcam quality so I can get the most out of my new 24" iMac camera and I'd also like screen recordings to come with smaller file sizes.
Rating Distribution
Ease of use
10
Value for money
9
Customer Support
9
Functionality
10
Legal Services, N/A employees
Less than 6 months
“powerful sales tools”
Pros
DUBB feels like much more than a basic video platform. It supports the full sales process with strong features such as landing pages, calls to action and automations. Also, the team keeps listening to customer feedback and regularly rolls out new features.
Cons
There's a lot packed into this tool so it probably won't be something you learn in a single day. Still, if you stick with it, their training videos and outstanding support make it much easier to reach what you're trying to accomplish.
Rating Distribution
Ease of use
8
Value for money
9
Customer Support
9
Functionality
10
Computer Software, N/A employees
Less than a year
“All features are awesome”
Pros
Newer video marketing features have been a real highlight and I've really enjoyed using them.
Cons
It would be even better if there were a way to chat with customers directly based on the content that's been shared.
Rating Distribution
Ease of use
10
Value for money
10
Customer Support
10
Functionality
10
Financial Services, N/A employees
Less than a year
“fun videos”
Pros
There's a big variety of entertaining and funny videos to watch and the chat feature gives me a nice way to interact and socialize with other people.
Cons
I ended up stopping because the amount I was paying felt too expensive. The pricing really needs to come down a little.
Rating Distribution
Ease of use
9
Value for money
7
Customer Support
8
Functionality
8
Insurance, N/A employees
Less than a year
“puts my voice front and center”
Pros
Using it feels very simple and it really helps put my voice and face in front of clients in a personal way.
Cons
Something that could make it better is having a mid-tier pricing option for call-in support.
Rating Distribution
Ease of use
10
Value for money
10
Customer Support
8
Functionality
9