EmailOpen

EmailOpen Reviews

Total 8 reviews

4.5

All reviews are from verified customers

Rating Distribution

5

Stars

50%

4

Stars

50%

3

Stars

0%

2

Stars

0%

1

Stars

0%

Satisfaction score

Ease of use

9

Value for money

9

Customer Support

9

Functionality

9

LK
Lovepreet K.

Small Business, 11-50 employees

5.0

“Reliable email campaign tracking”

Pros

Keeping tabs on email campaigns has become much simpler with this. It has also made follow-up emails easier to manage and sends notifications to my senders which has been really helpful.

Cons

Up to this point, I haven't run into any issues with it at all. It has only been helpful for me.

Rating Distribution

Ease of use

10

Value for money

9

Customer Support

10

Functionality

10

LC
Lucila C.

Mid Market, 51-100 employees

4.0

“quick setup and organized campaigns”

Pros

Getting started with it was very simple and none of the settings felt confusing or hard to figure out. Our implementation moved along fast and without complications. The way email campaigns are arranged by campaign name and type keeps everything well structured and both the subscriber list and contact list are practical and effective to work with.

Cons

The platform itself is simple to use and can be implemented quickly but proper onboarding or training is really important to prevent deliverability problems like ending up in spam. That was something we dealt with at the beginning because we didn't have enough knowledge.

Rating Distribution

Ease of use

8

Value for money

8

Customer Support

8

Functionality

7

SM
Sattwik M.

Mid Market, 51-100 employees

5.0

“Beginner-friendly design”

Pros

One thing I've really appreciated is how closely they pay attention to customer needs and keep improving the service based on that. The support team has been very helpful whenever needed and the platform is beginner-friendly so getting started doesn't feel complicated.

Cons

At times, pages take a while to load and the platform can feel a bit laggy.

Rating Distribution

Ease of use

10

Value for money

9

Customer Support

10

Functionality

9

SP
Salman P.

Mid Market, 51-100 employees

4.0

“fantastic for email campaigns”

Pros

This has been a really useful tool for running email campaigns.

Cons

I honestly haven't come across anything to dislike about this tool, it's been working very well.

Rating Distribution

Ease of use

8

Value for money

8

Customer Support

9

Functionality

10

JC
James C.

Mid Market, 51-100 employees

4.0

“user-friendly email tools”

Pros

To get started with this platform is very simple especially for anyone who is new to email marketing. The interface feels beginner-friendly and having a built-in image library is a nice plus. Creating subscriber lists is really useful and the email personalization features make the whole tool even more appealing.

Cons

There can be some delay when the mailing list gets very large but aside from that, I haven't had any problems.

Rating Distribution

Ease of use

10

Value for money

8

Customer Support

10

Functionality

10

SS
Swati S.

Mid Market, 51-100 employees

5.0

“Our productivity improved!”

Pros

Email Open is a really fast tool that works flawlessly and saves a lot of time. It mainly gives businesses a platform to move more quickly which helps improve productivity and supports smarter interactions with customers.

Cons

Up to this point, I haven't run into any problems while using the software. It also stands out as the only solution that brings together conversation intelligence and sales engagement.

Rating Distribution

Ease of use

10

Value for money

9

Customer Support

10

Functionality

9

KHI
Kenko Health I.

Small Business, 11-50 employees

4.0

“stronger open rates”

Pros

Compared with a lot of email tools I've used, most seem to stop at just sending the campaign and consider the job finished. This platform goes further by helping make sure emails land where they're supposed to which has helped improve open rates. Higher open rates mean more of your audience actually sees your product and message which makes a real difference.

Cons

Overall, everything works well but the design and UI could still use some improvement. The domain whitelisting process also needs to be faster. Also, the pricing should be more reasonable.

Rating Distribution

Ease of use

9

Value for money

9

Customer Support

8

Functionality

10

RK
Rishabh k.

Mid Market, 51-100 employees

5.0

“engaging templates that we like”

Pros

Right away, the biggest win with this tool has been the email templates. They're very engaging and have genuinely helped me generate more sales leads for my company. The email dashboard is also well organized and pretty well sorted.

Cons

The one area I'd really want to see improved is the email reporting. It just isn't that good at the moment and personally, I'm not a fan of how it works.

Rating Distribution

Ease of use

10

Value for money

10

Customer Support

9

Functionality

9