EnableX Reviews
Total 7 reviews
4.1
All reviews are from verified customers
Rating Distribution
5
Stars43%
4
Stars43%
3
Stars0%
2
Stars14%
1
Stars0%
Satisfaction score
Ease of use
8
Value for money
8
Customer Support
9
Functionality
8
Non-Profit Organization Management, N/A employees
More than a year
“Support is great!”
Pros
Getting started with it is simple and both the customer support and technical support teams have been very helpful whenever needed.
Cons
It would be even better if it included more learning features in certain areas.
Rating Distribution
Ease of use
7
Value for money
10
Customer Support
9
Functionality
7
Civic & Social Organization, N/A employees
Less than a year
“affordable option”
Pros
Using it has been very simple, the pricing is reasonable and the tech support team has been consistently helpful.
Cons
There's nothing specific to complain about, it has been a satisfying product for our needs.
Rating Distribution
Ease of use
10
Value for money
10
Customer Support
10
Functionality
10
Information Technology and Services, N/A employees
Less than a year
“Incredible features”
Pros
The platform has been very user-friendly, comes with the features we need and the technical support has been helpful whenever required.
Cons
I feel there is nothing specific to complain about at this point since it's working well for our requirements.
Rating Distribution
Ease of use
9
Value for money
7
Customer Support
10
Functionality
9
Information Technology and Services, N/A employees
Less than 6 months
“helpful admin panel support”
Pros
Best part has been the admin panel and the customer service has also been very reliable and helpful whenever needed.
Cons
At this point, there still isn't an automatic OTP generation module available.
Rating Distribution
Ease of use
10
Value for money
9
Customer Support
10
Functionality
10
Management Consulting, N/A employees
Less than 6 months
“File sharing in calls is easier”
Pros
Our internal workflow has become much simpler with this. During video conversations, we're also able to share files which makes collaboration much more convenient.
Cons
What would make it even better in the future is the ability to save recordings of the entire client conversation.
Rating Distribution
Ease of use
10
Value for money
9
Customer Support
10
Functionality
8
Banking, N/A employees
More than a year
“SDK integration problems”
Pros
Getting the integration set up turned out to be quite complicated.
Cons
After the integration, we ran into app issues related to the SDK and the problems varied from one device to another.
Rating Distribution
Ease of use
1
Value for money
1
Customer Support
3
Functionality
2
Information Technology and Services, N/A employees
Less than a year
“Easy to customize”
Pros
Right from implementation, the platform has been highly customizable and consistently available whenever I need it. That flexibility, along with what feels like 100% uptime, has made it a very dependable option for my work.
Cons
I personally haven't run into any downsides with it.
Rating Distribution
Ease of use
10
Value for money
9
Customer Support
10
Functionality
9