
e-PlanSoft™ Reviews
Total 4 reviews
4.5
All reviews are from verified customers
Rating Distribution
5
Stars50%
4
Stars50%
3
Stars0%
2
Stars0%
1
Stars0%
Satisfaction score
Ease of use
10
Value for money
9
Customer Support
10
Functionality
9
Anonymous
Government Administration, 11-50 employees
Less than 6 months
“Provides the best assistance
Pros
The customer support is outstanding as they are always ready to assist us with the software and even add new features as needed. Plus, once you get used to it, the platform is pretty easy to navigate and offers a wide range of administration tools.
Cons
One thing I noticed is that it can be a bit challenging to train new users since the software is quite complex. Also, it does not allow external document sharing unless those external agencies have the proper licenses.
Rating Distribution
Ease of use
9
Value for money
8
Customer Support
10
Functionality
9
Aidan C.
Computer Software, 101-500 employees
More than a year
“Perfect solution for document collaboration in enterprises
Pros
It is a flexible and easy to use tool for reviewing documents and communicating as a team. It also makes real time collaboration simple and it integrates smoothly with everything we need.
Cons
The performance for document validation and processing can slow down especially when we are dealing with large or complex document sets.
Rating Distribution
Ease of use
10
Value for money
10
Customer Support
10
Functionality
8
Dale H.
Government Administration, 51-100 employees
More than a year
“Easy to learn and use
Pros
e-PlanSoft software is user friendly and easy to learn. Plus EPR has drastically sped up our plan review process offering quick and efficient ways to make corrections, approve and stamp plans.
Cons
There is really not much I dislike. There are a few minor things on the front screen that could be more noticeable but they're really small issues and not significant enough to mention.
Rating Distribution
Ease of use
10
Value for money
8
Customer Support
10
Functionality
8
Gabriel R.
Government Administration, 51-100 employees
Less than 6 months
“Fantastic software for government use
Pros
As a government employee collaborating with reviewers from other departments, this software has greatly enhanced communication and sped up the turnaround time for project reviews
Cons
The ability to communicate with other reviewers within the epr software is simply amazing though there is definitely room for improvement and I think improving communication between departments would make a huge difference
Rating Distribution
Ease of use
10
Value for money
10
Customer Support
10
Functionality
10