Total 4 reviews

4.5

All reviews are from verified customers

Rating Distribution

5

Stars

50%

4

Stars

50%

3

Stars

0%

2

Stars

0%

1

Stars

0%

Satisfaction score

Ease of use

10

Value for money

9

Customer Support

10

Functionality

9

A

Anonymous

Government Administration, 11-50 employees

Less than 6 months

4.0
December 2021

Provides the best assistance

Pros

The customer support is outstanding as they are always ready to assist us with the software and even add new features as needed. Plus, once you get used to it, the platform is pretty easy to navigate and offers a wide range of administration tools.

Cons

One thing I noticed is that it can be a bit challenging to train new users since the software is quite complex. Also, it does not allow external document sharing unless those external agencies have the proper licenses.

Rating Distribution

Ease of use

9

Value for money

8

Customer Support

10

Functionality

9

AC

Aidan C.

Computer Software, 101-500 employees

More than a year

5.0
November 2021

Perfect solution for document collaboration in enterprises

Pros

It is a flexible and easy to use tool for reviewing documents and communicating as a team. It also makes real time collaboration simple and it integrates smoothly with everything we need.

Cons

The performance for document validation and processing can slow down especially when we are dealing with large or complex document sets.

Rating Distribution

Ease of use

10

Value for money

10

Customer Support

10

Functionality

8

DH

Dale H.

Government Administration, 51-100 employees

More than a year

4.0
November 2021

Easy to learn and use

Pros

e-PlanSoft software is user friendly and easy to learn. Plus EPR has drastically sped up our plan review process offering quick and efficient ways to make corrections, approve and stamp plans.

Cons

There is really not much I dislike. There are a few minor things on the front screen that could be more noticeable but they're really small issues and not significant enough to mention.

Rating Distribution

Ease of use

10

Value for money

8

Customer Support

10

Functionality

8

GR

Gabriel R.

Government Administration, 51-100 employees

Less than 6 months

5.0
October 2021

Fantastic software for government use

Pros

As a government employee collaborating with reviewers from other departments, this software has greatly enhanced communication and sped up the turnaround time for project reviews

Cons

The ability to communicate with other reviewers within the epr software is simply amazing though there is definitely room for improvement and I think improving communication between departments would make a huge difference

Rating Distribution

Ease of use

10

Value for money

10

Customer Support

10

Functionality

10