FreeConferenceCall.com

FreeConferenceCall.com Reviews

Total 182 reviews

4.7

All reviews are from verified customers

Rating Distribution

5

Stars

72%

4

Stars

23%

3

Stars

5%

2

Stars

0%

1

Stars

0%

Satisfaction score

Ease of use

9

Value for money

9

Customer Support

9

Functionality

9

SMT
Stephanie Mills T.

Research, N/A employees

More than a year

4.0

“clean visuals and recording”

Pros

The visuals and recording features are really solid and the platform is simple to use overall.

Cons

Screen sharing took some trial and error to figure out and it wasn't very simple.

Rating Distribution

Ease of use

9

Value for money

8

Customer Support

9

Functionality

10

JM
John M.

Religious Institutions, N/A employees

More than a year

3.0

“My review...”

Pros

When COVID shut everything down and meeting in person wasn't possible, this service was a lifesaver. Even now that we're open again, we still rely on it for people who can't leave home and for Bible study since joining this way is more convenient than driving to the church building.

Cons

At times, getting connected can be difficult. I also wish the admin side showed the name of the person calling in rather than only displaying a phone number.

Rating Distribution

Ease of use

5

Value for money

6

Customer Support

7

Functionality

7

LW
Louise W.

Non-Profit Organization Management, N/A employees

More than a year

5.0

“convenient remote calling”

Pros

Made it simple for staff and members to join calls without having to leave home or step away from work.

Cons

A few staff and members couldn't use their phones because of limitations with their mobile carrier so they weren't able to call in.

Rating Distribution

Ease of use

10

Value for money

10

Customer Support

10

Functionality

8

DR
Danny R.

Food & Beverages, N/A employees

More than a year

5.0

“excellent service”

Pros

Getting started with it is simple and the quality of service has been outstanding.

Cons

I honestly haven't run into any issues at all while using it.

Rating Distribution

Ease of use

10

Value for money

9

Customer Support

10

Functionality

10

NG
Natalie G.

E-Learning, N/A employees

Less than 6 months

3.0

“zoom-like features but annoying logouts”

Pros

Does a nice job of mirroring a lot of the Zoom features I rely on which makes it pretty familiar to use. The waiting room, permanent meeting link and overall video conferencing tools are solid especially things like virtual backgrounds, private chat and file sharing. Screen-sharing annotation is also a strong addition and feels very similar to what Zoom offers which is a big advantage.

Cons

One thing that really gets frustrating is the desktop app constantly signing me out of my account. I end up logging back in over and over and that's not something I deal with in other apps unless I manually log out. I've also run into server or connection issues during meetings, with glitches and random disconnects that force me to refresh more often than I should. The annotation tool could use some work too because when someone marks up my screen share or I mark up theirs, it should appear directly on the main shared screen instead of only in a separate preview window. I'd also really like to see a pop-out minimized meeting window added, like in Google Meet or Zoom so clients can still see each other while working in other programs.

Rating Distribution

Ease of use

7

Value for money

6

Customer Support

6

Functionality

5

JB
Jacqueline B.

Hospital & Health Care, N/A employees

Less than a year

5.0

“my go-to all year”

Pros

Right from the start, FCC felt accessible and simple for anyone to use, with a very user-friendly setup. I was unsure about it at first but it has become the tool I rely on most and I've been using it as my go-to for nearly a year now. At this point, I honestly couldn't do my work without it.

Cons

Have got nothing negative to say and there isn't anything I dislike about using it. The only real issue is that not enough people seem to know about it yet and whenever I've introduced FCC to others, they've ended up loving it too.

Rating Distribution

Ease of use

10

Value for money

10

Customer Support

10

Functionality

10

SC
Steve C.

Religious Institutions, N/A employees

More than a year

4.0

“reliable and budget-friendly”

Pros

It's affordable, simple to use and manage and has been reliable overall.

Cons

How callers are marked as "favourites" for handling muting has been changed several times and it hasn't always worked very well.

Rating Distribution

Ease of use

10

Value for money

10

Customer Support

8

Functionality

10

BB
Barbara B.

Religious Institutions, N/A employees

More than a year

5.0

“user friendly!”

Pros

Getting people up and running with this platform takes little to no training which has been a huge benefit for both users and participants. It also adapted really well to changing needs especially during the pandemic when flexibility mattered most. Another big plus was customer service,they answered our questions quickly and always came back with helpful solutions.

Cons

There are plenty of additional features available that we ultimately chose not to use, even though they could have been useful.

Rating Distribution

Ease of use

10

Value for money

9

Customer Support

10

Functionality

8

MP
mario P.

Religious Institutions, N/A employees

More than a year

4.0

“I liked it overall”

Pros

One thing that really helps is being able to see the caller's phone number right away and I also like that each caller shows up in a different colored box.

Cons

A limitation for me is that I can't add graphics, artwork or promotional images when sending out meeting invitations.

Rating Distribution

Ease of use

8

Value for money

9

Customer Support

9

Functionality

7

EH
Everett H.

Civic & Social Organization, N/A employees

More than a year

5.0

“quite convenient”

Pros

Something I really appreciate about this service is the flexibility it offers.

Cons

Muting and unmuting the whole call takes too many button presses. It would make more sense to have a separate code for presentation mode so participants could unmute themselves.

Rating Distribution

Ease of use

10

Value for money

10

Customer Support

10

Functionality

9

MA
Mehjabin A.

Government Administration, N/A employees

More than a year

5.0

“Browser-based meetings done right”

Pros

Using it has been really simple and the service quality is impressive especially for a free tool. I also appreciate that everything works right in the browser so there's no need to download a separate app.

Cons

A limitation is that when screen sharing is on, I can't see the other people in the call.

Rating Distribution

Ease of use

10

Value for money

9

Customer Support

10

Functionality

8

KM
Kimberly M.

E-Learning, N/A employees

Less than a year

5.0

“Amazing”

Pros

What I really liked is that the meeting link stays the same for every session and never changes.

Cons

When I have a recurring meeting and need to update the date or time, the "all meetings in series" option doesn't always apply the change to every meeting in that series. Another limitation is that recurring meetings can only be set to repeat up to 10 times. In my business, I often need meetings to repeat 20 times or more so I usually have to choose the "indefinitely" option and then delete the extra ones afterward which gets a bit tiring.

Rating Distribution

Ease of use

10

Value for money

9

Customer Support

10

Functionality

9

FF
Frederick F.

Non-Profit Organization Management, N/A employees

More than a year

5.0

“incredible results”

Pros

The basic plan being available at no cost has been a big help for us. It's supported the launch and continued hosting of our Wednesday morning corporate prayer audio meeting for the last 6 to 7 years.

Cons

At the moment, I'm not sure whether it's tied to our subscription tier but some participants haven't been able to dial in.

Rating Distribution

Ease of use

10

Value for money

9

Customer Support

10

Functionality

9

JD
John D.

Non-Profit Organization Management, N/A employees

More than a year

4.0

“easy access”

Pros

Being able to include members who can't attend in person has been really valuable for our congregation and the pricing feels like a good fit for our budget.

Cons

One thing I'd change is how late call-ins are handled after the meeting has already started. It would be better if only the administrator received alerts for new callers because right now the whole group hears the person joining along with their name and that can be disruptive.

Rating Distribution

Ease of use

9

Value for money

9

Customer Support

9

Functionality

10

LH
Leah H.

Health, Wellness and Fitness, N/A employees

Less than a year

5.0

“reliable meetings every time”

Pros

Really, I appreciate how simple it is to use and the meeting quality stays consistently reliable every time.

Cons

Every now and then some participants lose connection or their video freezes though that seems more tied to their own internet issues.

Rating Distribution

Ease of use

10

Value for money

9

Customer Support

9

Functionality

9

FK
Felicia K.

Religious Institutions, N/A employees

More than a year

5.0

“affordable option!”

Pros

It's accessible, budget-friendly and really convenient for running my ministry.

Cons

Honestly I don't have any complaints about it at all... I've only had positive things to say.

Rating Distribution

Ease of use

10

Value for money

9

Customer Support

9

Functionality

10

JC
Jason C.

Law Practice, N/A employees

More than a year

4.0

“made consultations simpler for us”

Pros

We use the audio conferencing feature for consultation calls and networking meetings and it does the job well for both.

Cons

Every now and then, customers complain that the number isn't toll-free so they have to pay to dial into our audio conferencing line.

Rating Distribution

Ease of use

8

Value for money

8

Customer Support

9

Functionality

9

OP
Olu P.

Hospitality, N/A employees

More than a year

4.0

“works so well”

Pros

Every week, my friends and I use this free conference calling service for an hour of prayer together. Since there's no cost, it's much simpler for everyone to join and that has really helped us stay consistent. We've witnessed amazing miracles through these prayer sessions, both in our own lives and in the lives of many others we've prayed for. All glory to God and this platform has made those gatherings possible.

Cons

At times, the call quality isn't very clear and the volume can be too low to hear everyone properly.

Rating Distribution

Ease of use

8

Value for money

10

Customer Support

9

Functionality

8

SP
Steven P.

Real Estate, N/A employees

More than a year

4.0

“a dependable tool”

Pros

Having our own dedicated line makes the system very simple to use and convenient for our team.

Cons

You can't join the same conference sometimes and we occasionally run into crossed lines.

Rating Distribution

Ease of use

8

Value for money

9

Customer Support

10

Functionality

10

SW
Sophia W.

Religious Institutions, N/A employees

More than a year

5.0

“Loved using it”

Pros

One thing that really works in its favor is the accessibility. It's also very helpful that multiple callers can be on at the same time which makes group conversations and collaboration much more convenient.

Cons

I really don't have any complaints. The only issue I can recall was being unable to access the system twice over the past five years so it has been very reliable overall.

Rating Distribution

Ease of use

10

Value for money

9

Customer Support

10

Functionality

10