Total 9 reviews

5

All reviews are from verified customers

Rating Distribution

5

Stars

100%

4

Stars

0%

3

Stars

0%

2

Stars

0%

1

Stars

0%

Satisfaction score

Ease of use

10

Value for money

10

Customer Support

10

Functionality

10

YA

Yelena A.

Enterprise, 500+ employees

Less than a year

5.0
July 2025

We cannot work without it

Pros

We have been using HYPE Innovation as the core platform for Leonardo, our internal system designed to collect, evaluate and advance ideas from employees across the company. Our experience has been highly positive and it has played a key role in shaping and enhancing our innovation processes. It is a powerful tool that allows employees to easily share and develop ideas. Also its customizable, user-friendly interface makes engaging employees at all levels simple. The idea submission and evaluation process is also simple which encourages participation and helps us quickly identify and act on the best ideas. We particularly appreciate the collaboration features that enable cross-functional teams to refine ideas together. The analytics and reporting tools offer valuable insights into innovation trends and employee engagement. Plus the customer support has been outstanding as they all are responsive, helpful and always available to assist with technical questions or best practice requests. Their proactive approach and willingness to tailor solutions to our specific needs has been a great asset.

Cons

There is a lot to appreciate about it and like any powerful platform, there is always room for growth. So one area that I feel like could be improved is the onboarding experience.

Rating Distribution

Ease of use

10

Value for money

10

Customer Support

10

Functionality

10

MF

Moritz F.

Enterprise, 500+ employees

Less than a year

5.0
January 2025

streamlines collaboration

Pros

HYPE Innovation has been a great partner in powering our Open Space Innovation Platform (OSIP). Their solution has allowed us to streamline the process of gathering and evaluating ideas, fostering innovation across multiple stakeholders. Plus the platforms flexibility, easy to use interface and strong backend have been key in efficiently managing a variety of innovation challenges. What stands out is their incredible support team. They are always responsive and proactive in addressing our specific needs. And regular updates and their commitment to improving the platform help us stay ahead in engaging the innovation community. The huge thanks to it OSIP has become a vital tool for advancing research, identifying emerging trends and driving collaboration within our organization and beyond.

Cons

Stage gate processes need some customization to fully align with our needs.

Rating Distribution

Ease of use

10

Value for money

10

Customer Support

10

Functionality

10

GM

Gavin M.

Enterprise, 500+ employees

Less than a year

5.0
December 2024

Offers the best support

Pros

The platform offers impressive scalability and seamless integration with our existing systems. Their customer support is top notch too providing expert consulting services and hosting regular client-focused events showcasing new features. The knowledge-sharing sessions and best practice workshops have been crucial in optimizing our innovation processes since 2018. Also the platforms ongoing development and maturity show their dedication to staying ahead of industry demands.

Cons

No downsides to share from our side. They are a fantastic organization to work with.

Rating Distribution

Ease of use

10

Value for money

10

Customer Support

10

Functionality

10

IG

Ilias G.

Mid Market, 51-100 employees

Less than a year

5.0
December 2024

Give it 5 stars

Pros

Our experience with the HYPE Innovation Platform has been exceptional. The team has given us outstanding support in developing a strong framework for innovation management. Plus their expertise has been invaluable in aligning the platform to our specific needs. What really sets it apart is their commitment to continuous improvement. And the best thing is that they keep enhancing the platform with new features and updates ensuring it grows along with our innovation efforts. Their proactive approach and dedication to our success have made them a trusted partner.

Cons

No issues to report at this time. The platform works exceptionally well and the continuous improvements keep making it more valuable. Plus their commitment to ongoing development is really impressive.

Rating Distribution

Ease of use

10

Value for money

10

Customer Support

10

Functionality

10

VU

Verified User

Logistics and Supply Chain, 500+ employees

Less than a year

5.0
November 2024

Incredible software and support

Pros

We are very much satisfied with the innovation software from HYPE. The platform is very user friendly and perfectly customized to our needs. The team has always been professional offering support and guidance throughout the entire customization, implementation and maintenance process.

Cons

If there is one thing to improve I think it would be making some of the advanced features more user friendly for first-time users.

Rating Distribution

Ease of use

10

Value for money

10

Customer Support

10

Functionality

10

MK

M K.

Enterprise, 500+ employees

Less than a year

5.0
November 2024

Feels like a part of our team

Pros

HYPE Innovation is a fantastic all in one tool. For the first time it allowed us to bring our entire Innovation Ecosystem to life. This has given us the chance to make the most of our ecosystem and expand it while collaborating seamlessly across the organization globally. What makes it even better is the team behind it. They are a group of excellent professionals and wonderful people who help us with any platform related needs quickly and efficiently. That is why we see them not just as a partner but as an extension of our own team.

Cons

I cannot really find anything negative. As even when there is the rare minor bug, the team is quick to resolve it before anyone notices.

Rating Distribution

Ease of use

10

Value for money

10

Customer Support

10

Functionality

10

MM

Matt M.

Enterprise, 500+ employees

Less than a year

5.0
November 2024

Number one tool

Pros

The flexibility and configurability of the platform have allowed us to create an ideation model that fits our companys needs perfectly.

Cons

Well I feel like the data reporting and dashboards could use some updates.

Rating Distribution

Ease of use

10

Value for money

8

Customer Support

10

Functionality

8

VU

Verified User

Telecommunications, 500+ employees

Less than a year

5.0
November 2024

Exceeded our expectations

Pros

HYPE Innovation ability to customize the workflow to suit our needs is one of the platforms key strengths.

Cons

I absolutely love the platform and have not had any complaints so far.

Rating Distribution

Ease of use

10

Value for money

10

Customer Support

10

Functionality

10

VU

Verified User

Pharmaceuticals, 500+ employees

Less than a year

5.0
November 2024

Saves us time and effort

Pros

It allows colleagues from around the world to connect and collaborate, tackling complex problems and developing the best solutions for our customers. Plus the ability to share knowledge and learn from each other has proven to be the best in driving innovation.

Cons

Nothing comes to mind for the Ideation platform. There are just a few design aspects of the Project module I wish had more flexibility.

Rating Distribution

Ease of use

10

Value for money

10

Customer Support

10

Functionality

10