iBabs

iBabs Reviews

Total 46 reviews

4.7

All reviews are from verified customers

Rating Distribution

5

Stars

72%

4

Stars

28%

3

Stars

0%

2

Stars

0%

1

Stars

0%

Satisfaction score

Ease of use

10

Value for money

9

Customer Support

9

Functionality

9

LD
Lee D.

Health, Wellness and Fitness, N/A employees

More than a year

5.0

“simplifies company secretarial work”

Pros

Being a Company Secretary feels much simpler with this. It frees up more time and capacity to focus on the actual content of the papers instead of getting tied up in the process.

Cons

There are occasional glitches with password resets although it's usually something that can be worked around.

Rating Distribution

Ease of use

10

Value for money

10

Customer Support

10

Functionality

9

AK
Athena K.

Judiciary, N/A employees

More than a year

5.0

“handy meeting tool”

Pros

Really nice meeting tool to work with and it's very simple to use.

Cons

I haven't come across any real downsides while using it.

Rating Distribution

Ease of use

10

Value for money

10

Customer Support

10

Functionality

10

PH
Pauline H.

Government Administration, N/A employees

More than a year

4.0

“So good”

Pros

It's really convenient to keep track of action points and decisions in one single program. That's ideal.

Cons

Password expires pretty quickly. Sometimes I enter the correct password and still get an error message but after trying a second time it usually works.

Rating Distribution

Ease of use

10

Value for money

8

Customer Support

8

Functionality

10

CD
Claudia D.

Hospital & Health Care, N/A employees

More than a year

5.0

“user friendly platform”

Pros

Loved how fast and easy to use and documents are easy to find again when needed.

Cons

There are a few small issues here and there but the helpdesk is helpful and responsive.

Rating Distribution

Ease of use

10

Value for money

9

Customer Support

10

Functionality

9

HP
Huyen P.

Human Resources, N/A employees

More than a year

5.0

“hassle-free workflow”

Pros

Very simple to work with and adding files is simple.

Cons

Not possible for multiple people to work in it at the same time.

Rating Distribution

Ease of use

10

Value for money

9

Customer Support

10

Functionality

9

AV
Astrid V.

Government Administration, N/A employees

More than a year

5.0

“Great for calendars and groups”

Pros

Adding calendars is simple and setting up meetings and creating groups works really well too.

Cons

Does take quite a few clicks to get to the calendar or meeting section when you want to create something.

Rating Distribution

Ease of use

10

Value for money

9

Customer Support

9

Functionality

9

PP
Pallas P.

Government Administration, N/A employees

Less than a year

4.0

“Amazing”

Pros

We only use Ibabs because my manager wants everything kept there, like the agenda and all the documents. Since our meetings are quite varied, using a standard agenda format doesn't really make sense. It's especially useful that you can now add links in it as well.

Cons

One thing I'd still want is the option to authorize someone else so if I'm not there and I've already added items, another person can still access it in case the agenda needs changes or an extra attachment has to be added. At the moment, this seems to work only when you use a standard agenda.

Rating Distribution

Ease of use

10

Value for money

10

Customer Support

9

Functionality

10

SD
Sol D.

Political Organization, N/A employees

More than a year

5.0

“meeting agendas that just work”

Pros

Putting together agendas for our meetings has been one of the most valuable features and it makes them simple for coworkers to access whenever they need them. It also fit into our existing business processes without any hassle at all.

Cons

At this point, I haven't come across anything that really needs improvement. The product feels very client-friendly.

Rating Distribution

Ease of use

10

Value for money

8

Customer Support

9

Functionality

10

PV
Petra V.

Government Administration, N/A employees

More than a year

4.0

“Perfect fit with our workflow”

Pros

The integration with our existing processes went really well. Preparing meeting documents and posting other information in it is very simple and that makes working with it very pleasant.

Cons

Nothing comes to mind. I currently don't have any negative experiences with it.

Rating Distribution

Ease of use

10

Value for money

9

Customer Support

10

Functionality

10

FV
Francis V.

Non-Profit Organization Management, N/A employees

More than a year

4.0

“Easy document sharing”

Pros

Sharing documents is very convenient and simple.

Cons

Every now and then there's a system issue that stops me from continuing.

Rating Distribution

Ease of use

9

Value for money

10

Customer Support

8

Functionality

9

JB
Jeroen B.

Hospital & Health Care, N/A employees

More than a year

4.0

“reliable tool with all essentials”

Pros

It's simple to use and dependable, with all the features you really need included.

Cons

Switching between documents in the agenda used to be a bit inconvenient although the latest update has improved that.

Rating Distribution

Ease of use

9

Value for money

8

Customer Support

10

Functionality

10

TA
Tierney A.

Hospitality, N/A employees

More than a year

5.0

“helpful for every meeting”

Pros

Using it across the whole company has been really convenient. It's simple to use and I also appreciate that they provide a webinar to walk users through upcoming changes. That has been very helpful for keeping everyone prepared and overall it works really well for all of our meetings.

Cons

Right now, nothing specific comes to mind. We don't use it for anything especially complex but for what we need it to do, it performs really well.

Rating Distribution

Ease of use

10

Value for money

10

Customer Support

10

Functionality

10

CV
Carina V.

Insurance, N/A employees

More than a year

5.0

“fast across multiple devices”

Pros

Working with it is very quick and simple. The interface looks and feels really good, whether I'm using it on a laptop or on a tablet.

Cons

I honestly can't think of any downsides. The regular updates keep the product current and bring continuous improvements.

Rating Distribution

Ease of use

10

Value for money

10

Customer Support

10

Functionality

9

SP
Sue P.

Non-Profit Organization Management, N/A employees

Less than 6 months

5.0

“Easy access from anywhere”

Pros

Using IBabs has been very simple. Being able to access the software on any device through the app, whether online or offline, is really important for our end users because they can still read their documents while traveling.

Cons

Something that would be useful is giving administrators a button that switches to the end-user view of agendas.

Rating Distribution

Ease of use

10

Value for money

10

Customer Support

10

Functionality

9

LK
Leonoor K.

Primary/Secondary Education, N/A employees

More than a year

4.0

“handy agendas and action lists”

Pros

It does a really good job of generating practical action lists, reusing recurring agendas, automatically renumbering documents and calculating time automatically.

Cons

One thing that really bothers me is that, as a freelancer, I can't buy a license for my own use. Instead, I have to convince every client separately to switch to ibabs. If I were able to purchase my own license, that issue would disappear and I'd be using it much more often and much more extensively.

Rating Distribution

Ease of use

10

Value for money

8

Customer Support

10

Functionality

10

CB
Carla B.

Real Estate, N/A employees

More than a year

5.0

“I can plan meetings in minutes”

Pros

Planning meetings and recording the minutes is simple and document management in it is well organized. Setting up access to confidential documents can also be arranged without much hassle.

Cons

A downside for us is that action items from different meetings are all shown together in a single overview. There's no way to separate them at the moment although it is currently looking into this internally.

Rating Distribution

Ease of use

10

Value for money

9

Customer Support

9

Functionality

10

KM
Karen M.

Hospital & Health Care, N/A employees

Less than 6 months

4.0

“user-friendly meeting packs”

Pros

Getting started with the software was very simple because the interface is simple and user friendly. Using the system to put together meeting packs has cut down preparation time significantly and it's quick to make updates and republish the packs when needed. We also take minutes directly in the system and actions and decisions can be recorded clearly and assigned to specific people, who then receive notifications. Also, those items can be exported into separate documents without much hassle.

Cons

What took a little adjustment was making sure Excel documents imported fully into the pack. Saving them as PDF files before importing has helped resolve that issue.

Rating Distribution

Ease of use

8

Value for money

8

Customer Support

10

Functionality

10

YH
Yolanda H.

Education Management, N/A employees

More than a year

5.0

“Has secure board packs”

Pros

Switching to this tool has been a really secure, fast and efficient way to prepare and share board documentation. It's very simple to use and has saved us a huge amount of time on admin work. If you're still relying on printed board packs, this is definitely the time to make the move.

Cons

Honestly haven't come across any specific areas we dislike.

Rating Distribution

Ease of use

10

Value for money

9

Customer Support

10

Functionality

10

CZ
Chritina Z.

Information Technology and Services, N/A employees

Less than a year

4.0

“paperless meetings done right”

Pros

Across the organisation, this software became our go-to platform for meetings, including board-level use since it was already adopted company-wide. Before this, I had never even come across a meeting management tool but it has saved us a huge amount of time and definitely reduced paper use because there's no need to print documents or prepare physical meeting packs in advance. It keeps everything ready for the meeting in one place. The functionality is very strong especially for taking notes during meetings and keeping a history of past meetings. There's also a secure document-sharing option which is important when sensitive files need to be shared and access permissions can be set as needed. The notification feature is also helpful for any updates or changes. Deployment was very quick, integration caused no issues and support replies fast, usually within a few hours.

Cons

I'd still like to see is better connectivity with Outlook and other office applications. We also ran into an occasional issue with the meeting display on Windows 10 although everything worked properly on the tablet. Other than that, I really didn't notice any major drawbacks and among meeting management apps, I don't really have another preferred option.

Rating Distribution

Ease of use

8

Value for money

8

Customer Support

9

Functionality

8

DS
Darren S.

Restaurants, N/A employees

Less than a year

5.0

“Capable and always improving”

Pros

Right from the start, the software has been incredibly simple to use. It handles everything well, they keep adding new features regularly and the support team is excellent.. easy to reach and very helpful to work with.

Cons

Would love having more direct access to a support page so I wouldn't need to send an email.

Rating Distribution

Ease of use

10

Value for money

9

Customer Support

9

Functionality

10