Total 16 reviews

4.4

All reviews are from verified customers

Rating Distribution

5

Stars

50%

4

Stars

44%

3

Stars

6%

2

Stars

0%

1

Stars

0%

Satisfaction score

Ease of use

8

Value for money

8

Customer Support

8

Functionality

9

G

Gabriela

Financial Services, 500+ employees

4.0
November 2023

Stands out with its smooth features

Pros

What I love most about this tool is how easily it connects with my everyday office tools especially Office 365. I can manage everything from one spot without the clutter. It's super handy for accessing key info, people and processes all in one clean interface.

Cons

Honestly there are so many tools and features in here that I got kinda lost at the start. It's like using one of those all-in-one platforms where the admin interface feels overwhelming at first. My first time using it was during a presentation, so yeah definitely a learning curve.

Rating Distribution

Ease of use

8

Value for money

8

Customer Support

9

Functionality

9

R

Rahu

Computer Software, 11-50 employees

4.0
August 2022

I love this software

Pros

I've been using this software and honestly I recommend it to everyone. It just works.

Cons

This software's been super easy to use and super reliable. No complaints from me.

Rating Distribution

Ease of use

8

Value for money

9

Customer Support

8

Functionality

6

A

Anonymous

Information Technology and Services, 11-50 employees

5.0
July 2022

Very useful product

Pros

This tool's been really helpful for me. I think anyone looking for something reliable should give it a try.

Cons

Some of the new features are really cool! You should definitely try it out. We've been using it to boost engagement and make collaboration smoother.

Rating Distribution

Ease of use

8

Value for money

9

Customer Support

9

Functionality

8

C

Chitrang

Information Technology and Services, 11-50 employees

4.0
June 2022

Best tool for team collaboration

Pros

Igloo's been great for working with clients and sharing files. It's made team collaboration way smoother.

Cons

It can be tricky for new users to get the hang of and their customer support is a bit on the slower side.

Rating Distribution

Ease of use

9

Value for money

8

Customer Support

6

Functionality

8

J

Jelle

Computer Software, 1-10 employees

5.0
June 2022

One of my favorite portals

Pros

One thing I genuinely appreciate is how well Igloo works on mobile. A lot of other platforms struggle with that but this one nails it.

Cons

The user interface is solid but I wish it came with more built-in functionality. Other than that, it's been a smooth experience.

Rating Distribution

Ease of use

8

Value for money

8

Customer Support

10

Functionality

10

J

Jacob

Religious Institutions, 1-10 employees

5.0
September 2021

Modern solution that's always improving

Pros

The features Igloo comes with are solid. Plus their support team is always on point, very responsive and know what they're doing.

Cons

The knowledge base explains the basics okay but I've had to dig through forums way too often for stuff I thought would be easy to find. Would love a more detailed help section.

Rating Distribution

Ease of use

6

Value for money

10

Customer Support

10

Functionality

10

T

Tyler

Farming, 1-10 employees

4.0
August 2021

Amazing tool

Pros

I haven't had any major issues with it so far. It's been pretty smooth and easy to get the hang of.

Cons

To be fair, we haven't had too many issues with it. It's been working just fine for us.

Rating Distribution

Ease of use

8

Value for money

8

Customer Support

6

Functionality

8

A

Abraham

Internet, N/A employees

4.0
May 2021

Makes funnel building really easy

Pros

For me, the drag-and-drop functionality is a game changer. It makes things way faster and simpler.

Cons

One thing I really need is better integration options and It still doesn't have a few that are important to me.

Rating Distribution

Ease of use

10

Value for money

6

Customer Support

2

Functionality

10

G

Geoff

Mechanical or Industrial Engineering, 11-50 employees

4.0
December 2019

Perfect for managing projects & team collaboration

Pros

It keeps things simple and clean. It's web-based and honestly it does a better job than some of those overcomplicated project tools out there. Great for internal comms and managing tasks.

Cons

Last time I used It, I really wished it had more project management tools like assigning individual tasks or tracking milestones. That'd make a big difference.

Rating Distribution

Ease of use

8

Value for money

8

Customer Support

8

Functionality

8

A

Anonymous

Information Technology and Services, 11-50 employees

3.0
December 2019

Doesn't have many features

Pros

It's decent if you're just looking for a basic file storage setup. But once things get more complex, it kinda falls short.

Cons

Notifications are pretty bad honestly. Calendar invites just vanish and the whole notification system feels clunky and unreliable.

Rating Distribution

Ease of use

6

Value for money

6

Customer Support

6

Functionality

6

A

Anonymous

Marketing and Advertising, 500+ employees

5.0
July 2019

Great at keeping everything organized

Pros

I really like how customizable the layout is. We played around with different options and found a setup that works perfectly for our team. Also love how easy it is for people to interact with content, everything's in one place for our internal comms across all teams and offices.

Cons

So far nothing bad to say about Igloo! The switch over has been great for our team.

Rating Distribution

Ease of use

10

Value for money

10

Customer Support

8

Functionality

10

L

Leo

Medical Devices, 500+ employees

4.0
May 2019

One of the easiest software to use

Pros

This has made our work life easier. One cool thing is that we can edit docs right in MS Office which is very convenient. It's easy to use and everyone on our team picked it up quickly.

Cons

It can be tough trying to look up employees when you're dealing with a company this big. We've got thousands of people, so that's understandable but still, it's a good tool overall.

Rating Distribution

Ease of use

8

Value for money

8

Customer Support

9

Functionality

9

A

Anonymous

Non-Profit Organization Management, 51-100 employees

5.0
March 2019

Good platform for intranet needs

Pros

It comes pretty much ready to go. It's got built-in tools for things like onboarding, news, department pages and more. There's no tech fuss involved, it's all about getting your team to use it effectively.

Cons

There's not much I dislike about It. It was quick to deploy and easy to get running. If I had to nitpick, I'd say the integrations could be Issue.

Rating Distribution

Ease of use

10

Value for money

8

Customer Support

10

Functionality

10

A

Anonymous

Religious Institutions, 500+ employees

5.0
March 2019

Excellent choice for team portal creation

Pros

The consulting support from Igloo made a huge difference for us. Customizing the portal to fit our needs helped us grow quickly. It integrates everything from calendars to events, to fit our fast-moving workflow.

Cons

I expected the people directory to be more flexible especially with 700+ employees. Our team structure is kinda unique, so it's been a challenge figuring out how to search by team, leader or location. Also wish I could save contact cards straight to my phone from the directory.

Rating Distribution

Ease of use

10

Value for money

10

Customer Support

8

Functionality

8

N

Nick

Mechanical or Industrial Engineering, 11-50 employees

5.0
August 2018

Strong intranet service for companies

Pros

It's really simple to set up and roll out for the whole company. Everyone can manage their own space and the interface makes adding or updating info very simple.

Cons

This wasn't really the software's fault but we had a tough time getting everyone on board. A lot of that came down to the fact there wasn't a clear tutorial or training on how to actually use It properly.

Rating Distribution

Ease of use

10

Value for money

10

Customer Support

10

Functionality

8

J

Jeremy

Not Specified, N/A employees

5.0
July 2018

Looks great but setup is difficult

Pros

Igloo's got it all, blogs, chat, feeds, groups, you name it. It's super customizable too. And honestly even the default design looks modern and clean. It just feels fresh right out of the box.

Cons

Setting up Igloo was rough. You really need to go for a higher service plan to get proper support. It's easy customizable which is great but also kind of a pain because it's hard to figure out the best setup and then actually do it.

Rating Distribution

Ease of use

8

Value for money

6

Customer Support

6

Functionality

9