Interactio Reviews
Total 60 reviews
4.5
All reviews are from verified customers
Rating Distribution
5
Stars55%
4
Stars40%
3
Stars5%
2
Stars0%
1
Stars0%
Satisfaction score
Ease of use
9
Value for money
9
Customer Support
9
Functionality
9
Enterprise, 500+ employees
“Clean interface”
Pros
Language interpretation feature is really useful and the interface feels user-friendly and simple to navigate.
Cons
It does need a stable internet connection to work well and the pricing feels a little on the expensive side.
Rating Distribution
Ease of use
8
Value for money
7
Customer Support
8
Functionality
10
Small Business, 11-50 employees
“innovative features that stand out”
Pros
So it brings in some fresh, innovative features that you don't usually see on other platforms and that really adds to its appeal. The novelty feels useful rather than gimmicky so it stands out in a positive way for everyday use.
Cons
When customer support is hard to reach or responses take longer than expected, its a bit frustrating
Rating Distribution
Ease of use
7
Value for money
9
Customer Support
7
Functionality
9
Mid Market, 51-100 employees
“A dependable tool”
Pros
Getting started with the system is pretty simple and moving around the platform feels user friendly from the start. One of the biggest advantages is having access to professional translators which adds real value and helps keep communication flowing during events without language barriers getting in the way.
Cons
Even with such positive overall feedback, there are still a couple of areas that could be improved. Some users have mentioned that participant lists could be organized better and it would also help to have technical support available in more languages.
Rating Distribution
Ease of use
10
Value for money
8
Customer Support
9
Functionality
10
Small Business, 11-50 employees
“smooth remote interpretation”
Pros
It stands out for delivering remote interpretation in a very smooth way, with user-friendly tools that work well for events of any size.
Cons
There are still occasional technical glitches, it relies heavily on a stable internet connection and it can take some time to fully learn and master all of its features.
Rating Distribution
Ease of use
8
Value for money
9
Customer Support
10
Functionality
8
Marketing and Advertising, 11-50 employees
“I loved it”
Pros
The interpretation quality has been excellent and the product is simple to use. Coming from a tech background, I was able to get comfortable with it pretty quickly.
Cons
Nothing significant to complain about. That said someone without a technical background may need a bit more time to get familiar with the product.
Rating Distribution
Ease of use
10
Value for money
10
Customer Support
9
Functionality
9
Education Management, 11-50 employees
“well-structured WebRTC toolkit”
Pros
Comes with all the WebRTC platform features you'd expect from many other tools on the market and the way everything is organized feels really polished and thoughtfully structured.
Cons
On smaller or lower-end PCs though, it can feel a bit heavy to run and the performance isn't as fluid as it could be, to be completely honest.
Rating Distribution
Ease of use
10
Value for money
7
Customer Support
8
Functionality
7
Small Business, 11-50 employees
“works with every platform”
Pros
Works smoothly with just about any video conferencing platform which makes it really convenient to use.
Cons
There really isn't anything I've come across that feels worth criticizing here.
Rating Distribution
Ease of use
10
Value for money
8
Customer Support
9
Functionality
10
Not Specified, N/A employees
“multilingual meetings made better”
Pros
Joining multilingual events has become much more convenient with Interactio. It's built for conferences, business meetings and other multi-language sessions and the live interpretation works really well for participants speaking different languages. Access is very simple too,we just install it on a smartphone and select the preferred language channel to hear the interpretation. It also lets us set up meetings with the exact languages needed and attendees can participate either on-site or in a hybrid format. The audio quality is excellent which helps communication flow clearly without interruptions. Overall, it has made attending international events and conferences far more accessible by removing the language barrier.
Cons
A limitation is that it focuses only on audio interpretation and doesn't extend to things like translated written materials. It also depends on having a stable internet connection to work properly. Aside from that, it's still a very useful solution for breaking language barriers and improving communication between people who speak different languages, all without needing any third-party tool.
Rating Distribution
Ease of use
10
Value for money
9
Customer Support
10
Functionality
9
Not Specified, N/A employees
“You can rely on it!”
Pros
From my use of it, this feels like one of the best platforms out there. It gives access to online meetings in any language, lets us share media files and documents and includes chat options as well. The security it offers is outstanding too, with meetings and chats always encrypted. Another big plus is being able to use whichever video conferencing app we prefer.
Cons
The only downside comes up when there are a lot of groups involved since Interactio's visibility starts to fall short and that's a challenge interpreters everywhere seem to deal with.
Rating Distribution
Ease of use
10
Value for money
10
Customer Support
9
Functionality
10
Not Specified, N/A employees
“clear audio for conferences”
Pros
Using the platform during meetings was a really positive experience. The interface felt user-friendly, it works well as a multilingual solution for large conferences and the audio quality was especially impressive throughout.
Cons
There honestly is not much to complain about their conference platform. If I had to point out one thing I would change, I'd prefer it to display more video feeds instead of showing only one speaker at a time. It would be better if all speakers could be visible simultaneously.
Rating Distribution
Ease of use
8
Value for money
7
Customer Support
9
Functionality
7
Small Business, 11-50 employees
“Very easy to use”
Pros
So when I started using it, the interface felt user friendly and simple to navigate right away! So participants could quickly access interpretation services during events without confusion.
Cons
Another strong point is the reliable connection. The platform stays stable and consistent which helps keep interpretation services running without interruptions throughout the event.
Rating Distribution
Ease of use
9
Value for money
10
Customer Support
7
Functionality
7
Not Specified, N/A employees
“excellent for hybrid meetings”
Pros
What helps most with it is how well it handles hybrid and on-site meetings and one of its biggest advantages is that it's an excellent tool for setting up business meetings.
Cons
At this point, I haven't run into anything that feels unhelpful yet.
Rating Distribution
Ease of use
10
Value for money
9
Customer Support
10
Functionality
9
Mid Market, 51-100 employees
“Great webinar support”
Pros
Running online events, webinars and user training sessions becomes much better with this software especially when different language translations are needed. I've been using it for quite some time to simplify the translation process and it has worked well for us. Users can just select the language they want to listen in and the platform converts the content accordingly. It's simple to use, integrates fairly well and is simple to put into action.
Cons
Every now and then, I've noticed some delay in the real-time translation. Integration can also get a bit troublesome with certain third-party tools. Also, the pricing could be more flexible and designed to match specific requirements.
Rating Distribution
Ease of use
9
Value for money
9
Customer Support
8
Functionality
7
Higher Education, 51-100 employees
“fantastic sound and interpretation”
Pros
The interpretation was excellent and the sound quality was impressive as well. I'm definitely looking forward to using the app again soon.
Cons
Nothing at all. I honestly think this software is perfect.
Rating Distribution
Ease of use
10
Value for money
10
Customer Support
10
Functionality
10
Information Services, 51-100 employees
“live interpretation that delivers”
Pros
During live events, it works especially well when translation becomes challenging because everything is happening in real time and there is very little room for delay. It gives interpretation on the go which makes it very useful in time-sensitive situations.
Cons
Turnaround time is genuinely impressive but it still misses a simultaneous language-switching mode. Even so, it offers an excellent customer experience when communicating with clients who speak other languages.
Rating Distribution
Ease of use
9
Value for money
9
Customer Support
9
Functionality
8
Not Specified, N/A employees
“trustworthy translation partner”
Pros
Working with this company has been an excellent experience. The platform is simple to use and consistently performs very well. Their team is polite, responsive and very easy to communicate with. I would absolutely recommend this company to anyone looking for translation services.
Cons
I really don't have any complaints. Everything I need is there and it's an excellent product.
Rating Distribution
Ease of use
10
Value for money
9
Customer Support
10
Functionality
9
Not Specified, N/A employees
“Amazing audio quality”
Pros
After the new update, the app performs much better than it did before and the interpretation is excellent. It's now simpler to use and the audio is clearer and faster as well.
Cons
There used to be an issue with sound clarity but after the new update that problem has been fixed.
Rating Distribution
Ease of use
10
Value for money
9
Customer Support
10
Functionality
9
Not Specified, N/A employees
“user-friendly and efficient”
Pros
Getting started was really simple, everything worked without any hiccups and the app felt very user friendly throughout.
Cons
It has been simple and efficient to use and I honestly haven't run into any issues with the software.
Rating Distribution
Ease of use
10
Value for money
10
Customer Support
10
Functionality
9
Not Specified, N/A employees
“Brilliant live translation”
Pros
Watching the live stream with real-time translation was fantastic. Everything came through without any lag and people from different places were able to understand it perfectly.
Cons
Really there isnt much to complain about and the support team was also excellent.
Rating Distribution
Ease of use
8
Value for money
10
Customer Support
7
Functionality
8
Information Technology and Services, 11-50 employees
“Feature packed!”
Pros
For live events, this app can replace traditional audio streaming hardware completely since all you really need is a laptop or mobile device and an internet connection. The file-sharing and live polling features are very useful and it's also nice that your company can include its own logo and use a custom background inside the app.
Cons
The iOS version 75 works perfectly so there really isn't anything I can say I dislike about the app. I haven't run into any complaints or issues on my end and the support team has been very attentive as well. If anything, the only area I'd suggest improving would be some of the translations for certain languages.
Rating Distribution
Ease of use
7
Value for money
6
Customer Support
5
Functionality
6