Interactio

Interactio Reviews

Total 60 reviews

4.5

All reviews are from verified customers

Rating Distribution

5

Stars

55%

4

Stars

40%

3

Stars

5%

2

Stars

0%

1

Stars

0%

Satisfaction score

Ease of use

9

Value for money

9

Customer Support

9

Functionality

9

MG
Matias G.

Engineer, N/A employees

5.0

“excellent remote interpretation platform”

Pros

Using this software has been a really positive experience. The mobile app looks excellent and the standout feature for me is the real-time remote interpretation. I was especially impressed by the audio quality and how stable the transmission stayed throughout. The platform is simple to understand the interface feels user friendly and joining or accessing a conference is very simple. Another big plus is not needing headphones. It also includes useful newer features like comments, statistics and live recording and I'm able to participate in meetings remotely without any trouble. Overall, the technology feels very modern and up to date.

Cons

I honestly haven't come across any faults and the technical equipment has also been very efficient.

Rating Distribution

Ease of use

10

Value for money

10

Customer Support

10

Functionality

10

KR
Kariane R.

Small Business, 11-50 employees

3.0

“human interpretation makes a difference”

Pros

One thing that makes this app really good is its human interpretation feature. Instead of depending only on a machine which can sometimes interpret things strictly based on how it was programmed rather than their real meaning, this offers a much more reliable and natural result.

Cons

What still needs improvement is the speed of the process when we submit a sentence or a text for consultation.

Rating Distribution

Ease of use

6

Value for money

7

Customer Support

7

Functionality

7

DC
Diego C.

Mid Market, 51-100 employees

5.0

“Very reliable”

Pros

Handling large events with this platform has been really simple. It works very well for organizing sessions with a high number of participants and one of the biggest advantages is that it doesn't require special headphones. Participants can join remotely but it also works perfectly for in-person attendance. Installation was quick, the system is simple to use and the interface feels very user friendly. The connection with the interpreter was completely reliable throughout and I really appreciated having the option to record the session. Using personal headphones also makes the whole process more practical and helps keep the event better organized.

Cons

Platform was simple and efficient and we didn't run into any issues while using it.

Rating Distribution

Ease of use

10

Value for money

10

Customer Support

10

Functionality

8

CM
Celeste M.

Enterprise, 500+ employees

5.0

“10/10 for us”

Pros

This software has been excellent to use. The part I value most is the quality of the interpretation, with a very professional audio level and flawless participation from the interpreters. It's also very user-friendly and visually pleasant and it includes many options that simplify the whole process. I really appreciated that the interpretation is remote and completely live which let me join conferences either in person or remotely depending on the time I had available. Also, the technical support is excellent and the platform also allows sessions to be recorded.

Cons

My overall experience with the software has been positive and I don't have any complaints about the application.

Rating Distribution

Ease of use

10

Value for money

10

Customer Support

10

Functionality

10

JGM
Juan Guillermo M.

Mid Market, 51-100 employees

5.0

“Perfect for multilingual events”

Pros

Using this application has been a really good experience. It helps organize the entire process during an event which I truly appreciated. I especially loved being able to join the live transmission from my mobile device. The interpreters are highly professional and it's very useful that interpretation can be provided either in person or remotely. It also supports any language making it possible to bring the whole international team together in one virtual room. For events and conferences, it's ideal because it removes the language barrier. Also, it lets me share slides, upload files, chat in real time and run surveys, all with a strong and reliable connection.

Cons

So up to this point, I haven't run into any issues at all, it has worked very well for me.

Rating Distribution

Ease of use

10

Value for money

9

Customer Support

10

Functionality

9

AS
Alvaro S.

Enterprise, 500+ employees

5.0

“A smart tool”

Pros

Interface felt very user friendly and pleasant to use. I also loved not needing headphones which made everything work more naturally and kept the whole experience flowing better. It is ideal for events because every participant can join from their mobile device. The interpreters delivered very professional-quality work and the software performed excellently since everything happens in real time. It also offers an interesting variety of languages for interpretation and the technical support is the best I have seen in any software.

Cons

Whenever any issue came up, the support team was consistently attentive and responsive so I really do not have any negative comments.

Rating Distribution

Ease of use

10

Value for money

9

Customer Support

8

Functionality

10

MB
Matt B.

Mid Market, 51-100 employees

5.0

“Made my life easier”

Pros

Right from the start, this platform felt modern and up to date and that next-generation technology really makes a difference. It works in a very practical way and the whole system is user friendly and simple to use. Participants can join meetings using their own devices and personal headphones which saves a lot of time and makes the process much more convenient. The remote interpretation works very well, the interpreters are excellent and there is a wide range of languages available for live translation. Also, the interface is wonderful and very user-friendly and the integrations with other software like YouTube and Skype make the overall experience even better.

Cons

We have not had any kind of issue with this platform and honestly there have been no complaints at all.

Rating Distribution

Ease of use

10

Value for money

10

Customer Support

9

Functionality

9

JM
Jhoana M.

Mid Market, 51-100 employees

5.0

“fantastic live event audio platform”

Pros

Handling live events with this software has been a really positive experience. It simplifies the whole process, is very user friendly to use and quick to set up. It saves a lot of time by eliminating lines for headphone distribution since no hardware is required. Users can join the transmission directly from their mobile devices and interpreters can work either on-site or remotely. The interpretation audio quality is truly very good, I can follow the transmission from anywhere and the integrations with other software are also excellent.

Cons

Haven't run into any issues with this platform, its functionality and design are excellent.

Rating Distribution

Ease of use

10

Value for money

10

Customer Support

10

Functionality

9

RG
Rishabh G.

Enterprise, 500+ employees

4.0

“skilled interpreters shine”

Pros

Best thing here is how well-trained the interpreters are. That part really stands out in a positive way.

Cons

The interface isn't very user-friendly so it may not be something everyone feels comfortable using.

Rating Distribution

Ease of use

9

Value for money

7

Customer Support

9

Functionality

10

JL
Jorge L.

Enterprise, 500+ employees

5.0

“Nice design”

Pros

Presentation was the highlight for me because it looks very elegant. The interface is also very user friendly and simple to follow at all times so using the software feels simple. Another strong point is the remote interpreters, who were completely professional throughout. I was also very pleased with the support team's attention and the way they handled everything. Also, the transmission quality was excellent, the sound came through perfectly clear and I could even join the event from my mobile device.

Cons

Don't have any complaints about this software, the whole experience was excellent.

Rating Distribution

Ease of use

10

Value for money

10

Customer Support

10

Functionality

10

DD
Daniel D.

Enterprise, 500+ employees

5.0

“impressive features”

Pros

From the moment i started using it, this software feels modern and up to date. It's very simple to use and understand and the interface is elegant and user friendly. One of the biggest advantages is that participants can join using their mobile devices without needing extra hardware. It also offers many language options for translation, allows interpreters to work remotely and supports both in-person and remote participation. Also, the audio quality is really strong.

Cons

Honestly I don't have any complaints about this product. It's very useful and the overall quality is excellent.

Rating Distribution

Ease of use

10

Value for money

9

Customer Support

10

Functionality

10

DC
Diego C.

Enterprise, 500+ employees

5.0

“friendly interface and instant translation”

Pros

Biggest advantage is how accessible it is. The platform is simple to use, the interface feels very user-friendly and the audio quality comes across as highly professional. I also appreciate the wide variety of languages available for interpretation and the translations are fast and very accurate in real time. Also, the integrations work well, there is no need to use headphones and it performs excellently for meetings and conferences.

Cons

I do not have any complaints. It feels like a complete piece of software and it keeps getting updated regularly in ways that make it even better.

Rating Distribution

Ease of use

10

Value for money

8

Customer Support

10

Functionality

10

AS
Andy S.

Enterprise, 500+ employees

5.0

“reliable real-time interpreting”

Pros

This software felt highly effective and well put together. It's very simple to use, the interface looks elegant and polished and the overall presentation comes across as very professional. I also appreciate how quick and simple the setup is. Everything works in real time, the translation is genuinely accurate, the audio quality is excellent and the remote interpreters are clearly very well trained. Another feature I enjoyed is being able to leave comments and share my thoughts about the experience. Also, the connection quality stayed consistently stable and strong throughout.

Cons

It worked exactly as expected and during my use I didn't come across any flaws or negative points to mention.

Rating Distribution

Ease of use

10

Value for money

9

Customer Support

10

Functionality

10

JM
Joaquin M.

Mid Market, 51-100 employees

5.0

“easy to use”

Pros

Running events and conferences feels much more manageable with this tool because it's both flexible and simple. It gives you the right applications to organize everything in real time and the customized forms along with attendance management make the whole process seem much simpler. Also, the social network integrations are convenient and each user can connect safely and directly.

Cons

The way it handles group events of all kinds, along with how simple it is to use and integrate, has been excellent. Up to this point, I haven't run into any downsides.

Rating Distribution

Ease of use

10

Value for money

9

Customer Support

10

Functionality

10

JM
James M.

Mid Market, 51-100 employees

5.0

“Loved the sleek design”

Pros

The standout for me was the consistently high sound quality this software delivers. It stays very stable, the audio comes through clearly and the app itself has a really innovative, attractive and polished design. Another big plus is how simple it is to use and Also, it includes all the tools needed to make the whole experience feel comfortable. Without a doubt, one of the best parts is that you can enjoy the event without needing headphones.

Cons

Overall its an excellent software and every update seems to improve it even more. I honestly don't have any complaints.

Rating Distribution

Ease of use

10

Value for money

10

Customer Support

10

Functionality

10

AW
Alfred W.

Mid Market, 51-100 employees

5.0

“Fantastic !!”

Pros

Handling conferences and events that need interpretation is much more convenient with this software. One thing I appreciate most is not having to rely on any extra hardware to join events. The interface is pleasant, the app feels very complete and its features are genuinely functional. Setup is very simple, the audio quality sounds truly professional and the option to connect remotely to meetings is a big advantage. The real-time speed it delivers for translations is also excellent.

Cons

Didn't run into any downsides with this software, it feels very comprehensive.

Rating Distribution

Ease of use

10

Value for money

9

Customer Support

9

Functionality

10

JB
James B.

Mid Market, 51-100 employees

5.0

“a stable platform”

Pros

Right from setup, everything felt simple to configure and the interface looks polished which makes it even more comfortable to use. One of the biggest advantages is being able to join the event without needing hands-free devices or headphones. The interpretation quality is top-notch and the connection has been consistently stable throughout. Overall, it has been a very positive experience.

Cons

I really don't have any complaints. It has consistently performed very well and the overall experience has been excellent.

Rating Distribution

Ease of use

10

Value for money

10

Customer Support

10

Functionality

9

MM
Mike M.

Mid Market, 51-100 employees

5.0

“real-time interpretation done right”

Pros

Having this software during conferences makes everything much more comfortable and efficient because it comes with a lot of useful options. The part I appreciate most is that there's no need to wear uncomfortable headphones and the interpretation happens in real time. It also supports an important variety of languages, including simultaneous interpretation and the mobile app is very simple to use with an excellent interface.

Cons

Nothing negative came along at any point so I really don't have any drawbacks to mention.

Rating Distribution

Ease of use

10

Value for money

10

Customer Support

10

Functionality

10

MA
Mridul A.

Enterprise, 500+ employees

4.0

“i loved it”

Pros

Biggest benefits has been cutting down heavily on conference equipment costs. I no longer need to invest in expensive gear just to translate livestreams for viewers tuning in from different parts of the world. A lot of my audience is made up of people who are not very comfortable with English and this has made a real difference for them. Even within my own country, several languages are spoken and people who speak one language do not always follow the livestream clearly in another. Interprefy helps a lot by translating the livestream as it happens. The fact that everything works in real time is especially impressive because there is basically no lag and that makes the whole experience much more enjoyable for everyone watching.

Cons

Something that could still be improved is the translation accuracy for certain specific languages. I have run into a bit of difficulty when translating languages that are not widely spoken around the world. It is not a major problem but it is something I would suggest improving.

Rating Distribution

Ease of use

7

Value for money

10

Customer Support

9

Functionality

9

MC
Mark C.

Mid Market, 51-100 employees

5.0

“Great mobile event platform”

Pros

Using this software has been really simple and that is probably the part I appreciate most. It works perfectly for running events and conferences and one of the biggest advantages is that there is no need for headphones which is a real bonus. Participants can join just by using their mobile device, the mobile app is very complete and the interface looks attractive while also being very clear and simple to understand.

Cons

We have not run into any issues at all, everything has worked as expected without any problems.

Rating Distribution

Ease of use

10

Value for money

10

Customer Support

9

Functionality

9