Intralinks VIA

Intralinks VIA Reviews

Total 15 reviews

3.9

All reviews are from verified customers

Rating Distribution

5

Stars

33%

4

Stars

47%

3

Stars

7%

2

Stars

7%

1

Stars

7%

Satisfaction score

Ease of use

8

Value for money

8

Customer Support

8

Functionality

7

MT
Minh T.

Financial Services, N/A employees

More than a year

4.0

“Impressive automation that saves time”

Pros

One of the biggest benefits of this application is how well it responds to events and automatically takes action. The automation engine lets you create rules that run systematically whenever specific triggers happen. That cuts down a lot of manual work and handles routine decisions in an user friendly way which gives staff more time to focus on analysis and other higher-value tasks.

Cons

At the same time, every channel across an organization comes with its own specific needs and differences. Because of that, getting everything activated and reaching the full value can take longer than expected.

Rating Distribution

Ease of use

8

Value for money

7

Customer Support

7

Functionality

9

RB
Rohit B.

Investment Banking, N/A employees

Less than 6 months

4.0

“reliable VDR and clear interface”

Pros

VDR has been dependable, with very little room for error when carrying out actions. The 24/7 support is quick to respond, the redaction system is simple and the interface is clear and easy to follow.

Cons

Usage analytics tools feel weak and permission assignment is limited to just 10 users.

Rating Distribution

Ease of use

8

Value for money

7

Customer Support

10

Functionality

7

AP
Atanas P.

Investment Banking, N/A employees

Less than a year

5.0

“Easy user access controls”

Pros

Managing and monitoring user access was really useful.

Cons

There was no option to bulk upload folders.

Rating Distribution

Ease of use

10

Value for money

10

Customer Support

10

Functionality

10

A
Anonymous

Insurance, N/A employees

Less than a year

4.0

“smart AI redaction and Q&A”

Pros

AI-powered redaction works really well, the Q&A tool feels user friendly to use and the flexible pricing is a big plus.

Cons

It could be even more user friendly overall and having a simpler, lower-complexity option for smaller deals would be helpful.

Rating Distribution

Ease of use

10

Value for money

10

Customer Support

9

Functionality

8

PG
Paul G.

Banking, N/A employees

More than a year

5.0

“handy document storage”

Pros

Uploading and organizing documents is pretty convenient with this software and it handles fairly large files without much trouble.

Cons

Search function isn't consistently reliable. Also, different versions of the same document aren't grouped together and instead get uploaded as separate "copies" which can make things cluttered.

Rating Distribution

Ease of use

10

Value for money

10

Customer Support

9

Functionality

9

AH
Andrew H.

Financial Services, N/A employees

Less than a year

2.0

“familiar but outdated!!”

Pros

Clients are already familiar with the software and it's simple for counterparties to use.

Cons

Organizing and moving files feels tiring and the download feature is extremely outdated and unreliable.

Rating Distribution

Ease of use

1

Value for money

3

Customer Support

1

Functionality

1

AA
Agatha A.

Oil & Energy, N/A employees

Less than 6 months

4.0

“practical reporting”

Pros

Being able to download reports that include the document ID along with the upload date and time is very useful and it helps us keep solid control over newly added items.

Cons

One thing missing from the platform is a downloadable app which would make it more convenient to use. Compared with iDeals, that feature matters a lot and strongly influences my preference for iDeals.

Rating Distribution

Ease of use

8

Value for money

9

Customer Support

9

Functionality

7

A
Anonymous

Computer Software, N/A employees

Less than 6 months

1.0

“Complex authentication steps”

Pros

Platform offers solid tools for finding and organizing files and it maintains a consistent level of information security.

Cons

Even though it works very well overall, there are times when the file security settings make access impossible. The authentication steps also aren't very user friendly.

Rating Distribution

Ease of use

1

Value for money

3

Customer Support

2

Functionality

3

DB
Diogo B.

Renewables & Environment, N/A employees

Less than a year

3.0

“horrible due diligence platform”

Pros

Sadly, our experience with both the Intralinks product and its customer support was so poor that we really can't point to a single benefit of using it.

Cons

This was an awful experience overall. The due diligence process is already stressful on its own and Intralinks only made it worse. We ran into bugs and the interface felt outdated and unnecessarily complicated for both administrators and regular users.

Rating Distribution

Ease of use

5

Value for money

6

Customer Support

6

Functionality

5

IB
Igor B.

Legal Services, N/A employees

More than a year

5.0

“powerful dataroom tools”

Pros

Across multiple transactions with many different counterparties, it consistently delivered everything needed to maintain a reliable virtual data room. The platform includes all the essential tools and throughout our use of it, we did not run into technical issues, missing features or undeveloped functions that were necessary for the work. Overall, it has proven to be a strong and dependable choice for managing a virtual data room when working with different counterparties.

Cons

It is definitely not the most user-friendly option available. While it does the job it is meant to do some users from other counterparties occasionally had difficulty navigating and using the platform. It was never a major problem and in the end everyone was able to work through it but there were still some usability challenges for certain users.

Rating Distribution

Ease of use

8

Value for money

9

Customer Support

9

Functionality

8

MS
Maxwell S.

Renewables & Environment, N/A employees

Less than 6 months

5.0

“full control with secure access”

Pros

What really stands out is how many features the software offers for managing the dataroom. It gives complete control, including options to restrict access and prevent printing or downloading documents from the dataroom when needed.

Cons

Because the software comes with so many features and settings, it takes time to learn how to manage and control everything properly. As a result, it does not feel very user-friendly at first.

Rating Distribution

Ease of use

8

Value for money

9

Customer Support

9

Functionality

9

JB
Javier B.

Investment Banking, N/A employees

Less than a year

4.0

“Easy to handle”

Pros

Being able to share data with partners is easily the biggest advantage of this software. Everything can be organized really well and accessed without much hassle which makes a big difference. It also helps that the platform feels user friendly and simple to use.

Cons

This is not really an Intralinks issue but on larger projects the dataroom can become extremely messy, with duplicate files and poor organization if it is not set up properly from the start. Getting that initial setup right can sometimes be a challenge.

Rating Distribution

Ease of use

9

Value for money

9

Customer Support

9

Functionality

7

A
Anonymous

Banking, N/A employees

More than a year

4.0

“excellent VDR with user friendly document handling”

Pros

Navigation is very simple and viewing, downloading and uploading documents is simple and convenient.

Cons

The downside is the pricing,since it's one of the top VDR providers, it also ends up being one of the most expensive.

Rating Distribution

Ease of use

9

Value for money

7

Customer Support

9

Functionality

10

A
Anonymous

Financial Services, N/A employees

More than a year

5.0

“user friendly VDR”

Pros

Using Intralinks VDR feels very user friendly, simple and user friendly.

Cons

Con is that folders can be moved by accident and it's easy to miss because there's no confirmation prompt before the change is made.

Rating Distribution

Ease of use

10

Value for money

9

Customer Support

10

Functionality

9

A
Anonymous

Financial Services, N/A employees

More than a year

4.0

“Helpful support”

Pros

Their customer support has been excellent and it makes getting comfortable with the interface happen pretty quickly. There's also a lot of flexibility when it comes to setting up profiles and privileges.

Cons

Software can feel a little stiff when it comes to folder management and the automatic numbering feature doesn't always work properly.

Rating Distribution

Ease of use

8

Value for money

7

Customer Support

8

Functionality

7