Jammed Reviews

Pros

Installation was simple, using it day to day feels user friendly and customizing it didn't take much effort either. It does exactly what it promises and the customer support has been outstanding whenever needed.

Cons

One thing to keep in mind is that it really needs a fairly capable server especially to handle the memory demands.

Pros

Everything feels simple and fit for purpose. Being able to add extras for gear hire has been incredibly useful and the overall system is simple to work with.

Cons

The customer email feature isn't as clear or as available as it was made out to be. The website widget also didn't give enough control over how it looked so it ended up being too large and awkward to properly fit into our site. Also, the repeat customer sign-up option doesn't seem to gain much traction and could be promoted more clearly.

Pros

It's simple to use for both customers and staff which makes day-to-day use really convenient.

Cons

No major concerns or complaints as yet!

Pros

No more dealing with the embarrassment of double-booking. The staff always know exactly when they're scheduled to work.

Cons

Setting up hours of operation feels a bit outdated.

Pros

Using it is simple, it offers plenty of customization and it really takes the hassle out of managing my business calendar.

Cons

I honestly have nothing negative to mention. They keep rolling out updates to make the service even better and I absolutely love it.

Pros

Been a very pleasant experience for us while using this platform. It gathers customer details, sends reminders and makes refunds simple to process. It would be even better if partial refunds could be handled as well. Overall, it's a brilliant system that suits our needs and keeps improving.

Cons

The reporting side still feels quite limited although I understand that's something still being developed. We need to be able to extract much more detailed information and separate bookings more clearly, such as how many were made online by customers, how many were entered by us and how many are simply blocked dates for bank holidays or private bookings. It would also help to see how many customers we actually have and what band size category they fall into. A lot of people never register their account even when we tell them to and send requests which is frustrating because we'd have much better data if they completed it. It would also be useful to have a cancellations report showing how many bookings were cancelled over the year and out of those, how many were refunded.