Kohezion Reviews
Total 18 reviews
5
All reviews are from verified customers
Rating Distribution
5
Stars100%
4
Stars0%
3
Stars0%
2
Stars0%
1
Stars0%
Satisfaction score
Ease of use
10
Value for money
9
Customer Support
9
Functionality
9
Insurance, N/A employees
More than a year
“Flexible setup without complexity”
Pros
One thing I appreciate most about this software is being able to set up and program its features without needing to be a mathematician.
Cons
I do miss the "Tab" version of Online Databases and I'm still constantly adjusting the database to make it feel more organized.
Rating Distribution
Ease of use
10
Value for money
9
Customer Support
9
Functionality
9
Construction, N/A employees
Less than a year
“outstanding support every time”
Pros
Hands down, the biggest advantage of Kohezion is the amazing customer service. That kind of support is rare now. Being able to jump on a Zoom call with IT and have someone take the time to walk me through questions and customizations has been incredible. Thierry Tremblay was especially fantastic,friendly, knowledgeable and genuinely helpful in shaping our platform around what we needed. That level of one-on-one attention is hard to find these days. Definitely 5 stars. Support like this is exactly why we'll stay loyal customers for a long time.
Cons
Honestly not much to complain about. If you're new to building things out, it can feel a little confusing at first but the IT support they offer makes it a complete non-issue. You can send them an email and they'll either take care of it, get you the answer or set up a meeting with the right person to help.
Rating Distribution
Ease of use
8
Value for money
8
Customer Support
9
Functionality
10
Photography, N/A employees
Less than 6 months
“user friendly trainings”
Pros
Getting started with this program felt surprisingly natural. The concepts, workflows and tools are presented in a way that makes them quick to understand even without much database experience. It made it possible to build a functional database that did exactly what I needed and produced useful data output. The one-on-one onboarding was especially valuable and honestly unexpected since most companies would charge a lot for that kind of support, if they even offered it. That training helped me understand the software much faster and saved me from what would have otherwise been a long, frustrating process through chat or email.
Cons
None. The speed from searching for a database solution to being fully up and running was genuinely impressive.
Rating Distribution
Ease of use
10
Value for money
10
Customer Support
10
Functionality
10
Transportation/Trucking/Railroad, N/A employees
More than a year
“Powerful cloud database platform”
Pros
It covers pretty much everything needed for cloud-based databases and the applications built on top of them. The interface feels user friendly and it's simple to walk users through, even if they don't have much experience with traditional databases or how they work. The team have been extremely helpful, responding fast, providing excellent support and offering several options when extra development tools are needed.
Cons
The browser-based help documentation could be a little more detailed but whenever questions came up, the support team answered them very quickly through email and phone.
Rating Distribution
Ease of use
10
Value for money
9
Customer Support
8
Functionality
10
Non-Profit Organization Management, N/A employees
Less than a year
“helpful grant tracking for nonprofits”
Pros
Keeping track of grants awarded to our nonprofit clients is much more manageable with this software.
Cons
I'd really appreciate the option to export all report results into a file format, such as pivot tables, instead of relying on screenshots. It would also help to have a library of informational videos that walk through different tasks and reports so answers are quicker to find and easier to revisit when needed.
Rating Distribution
Ease of use
10
Value for money
10
Customer Support
9
Functionality
8
Fund-Raising, N/A employees
Less than a year
“Impressive features”
Pros
Kohezion has been really useful for tracking our fundraising sources, projects, clients and writers. Getting everything set up was simple and I was genuinely impressed by how many features were included. Another big plus is how quickly I can update the structure when users ask for changes or when we need to adjust it to fit our workflow which usually only takes a few minutes.
Cons
Don't have any complaints. The software has delivered exactly what it promised and whenever I've had a question, the customer support team has always helped me work through it.
Rating Distribution
Ease of use
10
Value for money
10
Customer Support
8
Functionality
10
Information Technology and Services, N/A employees
Less than 6 months
“perfect fit for client databases”
Pros
After working with Microsoft Access in the past, I needed a cloud-based database builder that would be a good fit for one of my clients. I explored several alternatives before coming across this tool and thankfully I did. It turned out to be exactly what I needed to create the database solution on this platform. When a few questions came up, Thierry, the Customer Solutions Director, got back to me within 24 hours. He didn't just answer everything thoroughly,he also walked me through some simpler workflows that helped me put together an even better solution for my client.
Cons
At this point, I really haven't come across any downsides. Anything I was unsure about at the beginning was fully clarified by Thierry.
Rating Distribution
Ease of use
10
Value for money
10
Customer Support
9
Functionality
9
Consumer Goods, N/A employees
Less than 6 months
“Feature-packed and worth it”
Pros
Getting started with it was simple and it offers a ton of features for the price. Being able to try it out with a free trial before committing was a big plus too.
Cons
Nothing negative to say. It has everything I was hoping for and I'm really happy with it.
Rating Distribution
Ease of use
10
Value for money
10
Customer Support
10
Functionality
10
Publishing, N/A employees
Less than a year
“A people-first platform”
Pros
To get started with it takes very little effort. The free trial gives you room to explore, test ideas and figure out what actually fits your needs best. It also feels reassuring knowing there are real people behind the product who are ready to step in and help when needed, instead of leaving you to figure everything out alone. It really comes across as a people-focused platform.
Cons
We began on the free version and there were moments when it felt a little slow. After moving up to the full package though, everything fell into place without much trouble.
Rating Distribution
Ease of use
10
Value for money
10
Customer Support
9
Functionality
10
Higher Education, N/A employees
Less than a year
“Secure and just amazing”
Pros
Comes with a full set of features, offers strong security and the customer service has been excellent. The data storage also meets both European and Canadian standards and having the servers based in Canada is another big plus.
Cons
It has been an excellent product and I haven't come across any downsides so far.
Rating Distribution
Ease of use
10
Value for money
9
Customer Support
10
Functionality
10
Airlines/Aviation, N/A employees
More than a year
“10/10 from me”
Pros
It's highly customizable for our own metadata and attributes, handles our growing and changing records really well and stays simple to use without feeling overly complicated.
Cons
Every now and then the software crashes and we have to log back in again.
Rating Distribution
Ease of use
10
Value for money
9
Customer Support
9
Functionality
9
Education Management, N/A employees
More than a year
“fantastic support”
Pros
Love that they provide plenty of instructional videos for setup and getting started is easier now. The support team was fantastic during implementation and stayed helpful the entire time through both phone and email. Once everything was configured, the database was simple to use. Being able to access the database from anywhere has been something we really appreciate.
Cons
At this point, we haven't come across any features we dislike about the software. Everything has been working very well for us.
Rating Distribution
Ease of use
10
Value for money
9
Customer Support
10
Functionality
9
E-Learning, N/A employees
Less than a year
“Too good”
Pros
Being able to create your own database system exactly the way you want is the standout benefit for me.
Cons
I'd still like the option to set up different views within the same project, along with a stronger reporting platform and more ways to work with the data stored in the database.
Rating Distribution
Ease of use
10
Value for money
9
Customer Support
10
Functionality
8
Not Specified, N/A employees
More than a year
“productivity boost for us!”
Pros
Keeping up with time billing and client deadlines has become much more efficient and productive with this software. It's user-friendly, always accessible when needed and the customer support has been excellent.
Cons
Really don't have any specific complaints about using this software. Bringing it into our workflow has added real value to our day-to-day operations.
Rating Distribution
Ease of use
10
Value for money
8
Customer Support
10
Functionality
9
Not Specified, N/A employees
Less than a year
“Support is commendable”
Pros
Building a cloud-based database application with this tool has been a very positive experience. The interface comes with a rich collection of objects and controls so it's relatively simple to create something secure, polished and fast, with the kind of features you'd expect from a major platform in this space. It checks every box I want in a cloud product like this, strong cybersecurity, dependable day-to-day operation and excellent functionality through the many objects, tools and widgets available to give my application a modern, capable and attractive interface. It also makes development, maintenance and environment administration simple, includes a detailed audit trail and is backed by outstanding support, thorough documentation and helpful tutorials. Also, it's very affordable. What makes the whole package even better is the company culture. From customer support all the way to the CEO, the team is accessible, knowledgeable, kind and friendly. I'm more than satisfied,I'm genuinely impressed by the quality, speed, dedication and care they bring to their service.
Cons
At this point, I really don't have anything I dislike. If I had to mention one thing, I'd love to see even more branding options in the future. To be clear, branding features already exist so this is more of a wishlist item than an actual complaint.
Rating Distribution
Ease of use
10
Value for money
10
Customer Support
10
Functionality
8
Insurance, N/A employees
Less than 6 months
“fast setup”
Pros
Getting started with it was very simple and learning how to use it didn't take long. We needed to move data over from another CRM and my rep was able to recreate our existing system in Kohezion without any trouble. It has worked really well for us.
Cons
I haven't run into anything I dislike. And if something does come up, I know I can reach out to customer service and they'll work with me to adjust it the way I want.
Rating Distribution
Ease of use
10
Value for money
9
Customer Support
8
Functionality
10
Information Technology and Services, N/A employees
Less than 6 months
“Timely updates really help!”
Pros
Adding new information is really quick which makes daily updates fast and convenient.
Cons
There are quite a lot of options available, more than I personally need or use.
Rating Distribution
Ease of use
10
Value for money
9
Customer Support
10
Functionality
9
Not Specified, N/A employees
Less than 6 months
“User-friendly”
Pros
Using it feels very simple and the fact that it can be customized to match your specific requirements makes it even better.
Cons
I have nothing negative to say about it
Rating Distribution
Ease of use
10
Value for money
10
Customer Support
10
Functionality
10