Total 15 reviews

4.2

All reviews are from verified customers

Rating Distribution

5

Stars

40%

4

Stars

47%

3

Stars

7%

2

Stars

7%

1

Stars

0%

Satisfaction score

Ease of use

9

Value for money

8

Customer Support

9

Functionality

8

M

Martina

Law Practice, 1-10 employees

More than a year

5.0
July 2023

Everyone in our office loves it!

Pros

I really like how easy it is to invite members to videoconferences. I can send email links and calendar invites to everyone at once.

Cons

I really don't have any issues with this program.

Rating Distribution

Ease of use

10

Value for money

10

Customer Support

10

Functionality

10

C

Camille

Legal Services, 500+ employees

Less than a year

5.0
February 2023

Great software for our staff

Pros

I work at a major law firm where attorneys rely on LoopUp for conference calls, both in the office and remotely. It's crucial that it's easy to use and functions smoothly in both environments and I really appreciate how user-friendly LoopUp is for all situations.

Cons

You'll need to adjust your sound settings depending on the conference tool you're using at that time. Since I work with five different conferencing tools daily, this can be a bit of a hassle.

Rating Distribution

Ease of use

10

Value for money

10

Customer Support

10

Functionality

9

A

A'Leah

Accounting, 1-10 employees

More than a year

5.0
February 2023

So many valuable features

Pros

It's a solid, legitimate app where you earn plenty of rewards by completing offers, surveys, and tasks!

Cons

It takes a considerable amount of time to receive your earnings.

Rating Distribution

Ease of use

10

Value for money

10

Customer Support

10

Functionality

8

B

Bob

Computer Networking, 51-100 employees

More than a year

4.0
March 2022

It has worked great for our employees

Pros

The integration with Outlook and meetings has been so smooth and excellent!

Cons

The cost for an enterprise-level subscription is a bit high.

Rating Distribution

Ease of use

8

Value for money

7

Customer Support

10

Functionality

8

I

Ilana

Law Practice, 101-500 employees

More than a year

5.0
December 2020

Excellent tool

Pros

LoopUp is simple to use and eliminates the need for dial-in numbers and meeting codes.

Cons

I haven't used LoopUp for video calls but it works great for standard conference calls.

Rating Distribution

Ease of use

10

Value for money

10

Customer Support

10

Functionality

8

L

Leo

Food Production, 500+ employees

More than a year

4.0
November 2020

Good for team calls

Pros

It's very easy to use especially since users don't need a subscription to participate.

Cons

It doesn't support video, which was helpful during Covid.

Rating Distribution

Ease of use

8

Value for money

6

Customer Support

10

Functionality

6

D

David

Law Practice, 51-100 employees

More than a year

4.0
November 2020

It works finee

Pros

Sharing screens is effortless and I really like how LoopUp calls participants to join the meeting.

Cons

I believe there are other more affordable options available.

Rating Distribution

Ease of use

10

Value for money

6

Customer Support

10

Functionality

8

S

Sutherland

Research, 101-500 employees

More than a year

4.0
November 2020

Quality of calls could be improved

Pros

The phone line quality is impressive, we have very few dropped calls.

Cons

It's easy to access and negotiate login information.

Rating Distribution

Ease of use

7

Value for money

7

Customer Support

7

Functionality

7

A

Anett

Pharmaceuticals, 101-500 employees

More than a year

4.0
November 2020

Loopup is very easy to use

Pros

It's an easy-to-use system that allows for seamless document sharing with participants.

Cons

No video capability and sometimes the connection is poor, making it unusable for some clients.

Rating Distribution

Ease of use

6

Value for money

6

Customer Support

6

Functionality

5

J

Joy

Real Estate, 101-500 employees

More than a year

2.0
November 2020

I am not much impressed

Pros

Honestly compared to other video conferencing tools I've used, there's nothing that really makes LoopUp stand out.

Cons

The sound and image quality are often poor, with voices sounding distorted, drawnout or difficult to hear. I've also experienced high pitched noises that make it hard to understand the speaker. I can't choose which screen to share when using multiple monitors and also the ringing when people join a meeting is really disruptive.

Rating Distribution

Ease of use

8

Value for money

6

Customer Support

6

Functionality

6

A

Alisha

Real Estate, 101-500 employees

More than a year

5.0
November 2020

Great tool for keeping remote teams connected and working seamlessly

Pros

I like that you can see who's speaking. The host can mute any participant and sharing a screen is simple. Also there's a call log sent to the host after every meeting.

Cons

It would be nice to have multiple meeting rooms available especially if two different conference calls need to happen simultaneously.

Rating Distribution

Ease of use

10

Value for money

10

Customer Support

10

Functionality

9

V

Vector

Financial Services, 11-50 employees

More than a year

3.0
October 2020

Amazing software

Pros

The connection is quick and adaptive, especially for local calls.

Cons

It's not possible to connect directly from a laptop.

Rating Distribution

Ease of use

7

Value for money

10

Customer Support

10

Functionality

5

D

Derek

Market Research, 51-100 employees

More than a year

4.0
October 2020

Solid tool

Pros

LoopUp is a reliable software I use regularly. I rarely have issues logging in and the call quality is always excellent.

Cons

There are too many login codes, which can be confusing. Simplifying the login process would help and the varying codes for different countries add another layer of confusion.

Rating Distribution

Ease of use

8

Value for money

8

Customer Support

10

Functionality

10

G

Giovanni

Logistics and Supply Chain, 101-500 employees

Less than a year

4.0
October 2020

Good basics, but needs more features

Pros

The dial-out feature is fantastic and I also appreciate the ability to pre-set meeting rooms with special settings (e.g recording, lecture mode).

Cons

First time users, especially clients, can get disoriented by the interface. I've also experienced call drops frequently. Being browser based can expose the attendee list when sharing your screen, which is problematic. A video feature would be a great addition.

Rating Distribution

Ease of use

8

Value for money

8

Customer Support

8

Functionality

6

P

Peter

Financial Services, 11-50 employees

More than a year

5.0
October 2020

It is pretty reliable

Pros

The product is dependable and offers clear audio.

Cons

The operator's voice is much too loud compared to normal conversation levels. The beeps when joining calls are also way too loud and disruptive.

Rating Distribution

Ease of use

10

Value for money

10

Customer Support

9

Functionality

10