Total 25 reviews

4.6

All reviews are from verified customers

Rating Distribution

5

Stars

68%

4

Stars

20%

3

Stars

12%

2

Stars

0%

1

Stars

0%

Satisfaction score

Ease of use

9

Value for money

9

Customer Support

9

Functionality

9

A
Anonymous

Construction, 11-50 employees

5.0

Easy to work with

Pros

The speed at which we can now access files has totally changed the game for our media and entertainment team.

Cons

The permissions system feels kind of limited. And I think offereing more flexibility will make it even better especially for teams with different access needs.

Rating Distribution

Ease of use

10

Value for money

10

Customer Support

10

Functionality

8

T
Tim

Entertainment, 1-10 employees

5.0

Worked like a charm right from the start

Pros

It is both powerful and simple and I find the proxy pinning feature quite useful too.

Cons

You do need a good amount of SSD storage but I figure out that using a bootable external works as a solid workaround for that.

Rating Distribution

Ease of use

10

Value for money

10

Customer Support

10

Functionality

10

G
Gurish

Food & Beverages, 1-10 employees

5.0

Meets the expectations

Pros

We have had a good experience working on proxies at the same time. Also the interface is easy to navigate and does not overcomplicate things.

Cons

Overall not much to complain about though I do think support could be a bit quicker in getting back to requests.

Rating Distribution

Ease of use

10

Value for money

10

Customer Support

8

Functionality

10

I
Ilya

Marketing and Advertising, 51-100 employees

5.0

Ideal server setup for remote work

Pros

It is very user friendly and makes remote work completely doable for me without stress.

Cons

Every now and then it randomly disconnects, which causes an improper shutdown and the result of it is that we end up losing some work. Well it is rare but definitely annoying.

Rating Distribution

Ease of use

10

Value for money

10

Customer Support

10

Functionality

10

J
James

Marketing and Advertising, 51-100 employees

5.0

Cut the stress with LucidLink

Pros

The biggest benefit is the peace of mind. I no longer worry about having the latest file or checking which version is correct. Plus having one shared space where everyone works from has been a total upgrade. We have seen fewer errors and a smoother process ever since switching.

Cons

One feature I would love to see is user activity monitoring. As being able to track who uploaded what and when would be quite helpful for admin oversight and accountability.

Rating Distribution

Ease of use

8

Value for money

9

Customer Support

9

Functionality

10