Total 20 reviews

3.9

All reviews are from verified customers

Rating Distribution

5

Stars

35%

4

Stars

35%

3

Stars

20%

2

Stars

5%

1

Stars

5%

Satisfaction score

Ease of use

8

Value for money

7

Customer Support

7

Functionality

7

N

Nicholas

Investment Management, 1-10 employees

More than a year

2.0
September 2025

text tool is frustratingly broken

Pros

I have relied on Lumin for signatures for a long time and it's never let me down. Plus all the different tools for adding text and signing PDFs are really helpful.

Cons

The text tool sometimes cuts off letters or words if the text box is too long. I wasted a lot of time creating multiple boxes just to make my text appear correctly after saving and exporting and eventually had to switch to a different program to finish the job.

Rating Distribution

Ease of use

3

Value for money

4

Customer Support

4

Functionality

4

M

Melody

Entertainment, 11-50 employees

Less than a year

5.0
June 2025

Opens and works on any pdf easily

Pros

With Lumin PDF, I can open and work on any PDF from my email without any hassle. Because it connects to Google Drive, saving, printing, sharing and signing documents is a smooth process.

Cons

For the most part, I am completely happy with this tool. As it lets me save files directly to my drive, share them with my team and download them whenever I need to.

Rating Distribution

Ease of use

10

Value for money

10

Customer Support

10

Functionality

10

G

Genevieve

Logistics and Supply Chain, 1-10 employees

Free Trial

4.0
June 2025

Simple to use and highly customizable

Pros

It is so simple to use and gives us different ways to edit like crossing things out or using a checkmark. Basically we can customize things a lot to fit how we work.

Cons

The pricing can be a bit steep for smaller operations or individuals who only handle a few documents each month. So a cheaper plan or a free tier with paid upgrades would be really helpful.

Rating Distribution

Ease of use

9

Value for money

7

Customer Support

8

Functionality

8

R

Ron

Consumer Services, 11-50 employees

Less than a year

4.0
June 2025

A user friendly and clean PDF editor

Pros

Viewing and editing PDFs is really simple with it. The interface is also clean and works perfectly. It's my primary PDF editor and I plan to keep using it. So I would tell anyone looking for a good PDF tool to give it a shot. Great job, Lumin team!

Cons

My only regret is not finding it sooner. I was stuck with poor PDF editors that made me constantly transfer and re-download files for simple edits. Another suggestion would be to allow at least 3 signatures on a document as the current limit of 2 feels too restrictive.

Rating Distribution

Ease of use

8

Value for money

8

Customer Support

7

Functionality

8

T

Tahara

Education Management, 51-100 employees

Less than 6 months

4.0
June 2025

An excellent resource for studying

Pros

Being able to highlight specific parts of a PDF so easily is a feature I use all the time. Overall it is an excellent resource for studying and reviewing materials.

Cons

On a few occasions, it glitched and deleted some pages I had open but aside from that, it works well.

Rating Distribution

Ease of use

8

Value for money

8

Customer Support

8

Functionality

7

K

Kathryn

Arts and Crafts, 1-10 employees

More than a year

4.0
June 2025

User-friendly!

Pros

Everything is so user friendly and easy to understand. The layout is also clean and visually clear. Plus I really like that the free version had all the features I needed.

Cons

After you finish typing in a text box, the text sometimes shifts upward slightly. This makes it a bit frustrating to get the alignment just right.

Rating Distribution

Ease of use

8

Value for money

8

Customer Support

7

Functionality

8

L

Lizel

Mental Health Care, 51-100 employees

Less than 6 months

5.0
June 2025

Fantastic syncing across all devices

Pros

The way it syncs my highlights and notes across all my devices is fantastic, I can always access my work no matter where I am.

Cons

Scrolling through a PDF on the computer can be a little janky at times though it's usually an easy problem to fix. Other than that we have not had any other issues.

Rating Distribution

Ease of use

9

Value for money

9

Customer Support

9

Functionality

9

A

Aedin

Education Management, 500+ employees

Less than 6 months

3.0
June 2025

Easy to use after a short learning period

Pros

After a short learning period, it became very easy to use. Plus the option to type or draw with my laptop's trackpad was particularly useful.

Cons

The requirement to invite another person to your document just to create a new one was not my favorite. I understand that businesses need to do this but having an option to watch an ad instead would be much better, especially for personal use.

Rating Distribution

Ease of use

5

Value for money

5

Customer Support

5

Functionality

6

FJ

Farrah Jayne

Market Research, 1-10 employees

Free Trial

5.0
June 2025

Super easy to figure out

Pros

Lumin is super easy to figure out, even if you are not great with technology. Finding our way around the platform is also not an issue and we can locate the tools we need without any trouble. Adding text or our signature to a document is also fast and simple, which is ideal for filling out forms or giving feedback on files.

Cons

One of the main downside is that it can be slow to upload bigger files but even with that, it remains a very useful tool for us.

Rating Distribution

Ease of use

10

Value for money

10

Customer Support

10

Functionality

10

A

Alexandra

Chemicals, 1-10 employees

More than a year

5.0
June 2025

simple & integrates with drive

Pros

You can get started with a free version and it works perfectly with Google Drive. It is also just really simple to operate.

Cons

My one issue with the software is that the free version has a limit on how many PDFs you can sign.

Rating Distribution

Ease of use

10

Value for money

10

Customer Support

8

Functionality

8

D

Dominick

Marketing and Advertising, 101-500 employees

Less than a year

5.0
March 2025

ideal and easy to use PDF tool

Pros

Working with PDFs in Lumin is so simple and feels very natural. The interface is also great and everything functions exactly as it should.

Cons

I dont have any issues with it as it is a great tool for handling PDFs!

Rating Distribution

Ease of use

10

Value for money

10

Customer Support

10

Functionality

10

A

Andrew

Research, 500+ employees

Free Trial

5.0
February 2025

Readily available whenever needed

Pros

Having the application so readily available whenever I need it is a big plus for me.

Cons

Nothing much but the trial version shows an excessive number of advertisements.

Rating Distribution

Ease of use

10

Value for money

10

Customer Support

10

Functionality

8

G

Gustavo

Primary/ Secondary Education, 101-500 employees

Less than a year

4.0
December 2024

Edits files right in your browser

Pros

The convenience of editing files right inside my web browser without having to install any extra programs.

Cons

Some of the more advanced tools are only accessible if we pay for the full version.

Rating Distribution

Ease of use

9

Value for money

8

Customer Support

8

Functionality

7

A

Ayishatu

Health, Wellness and Fitness, 11-50 employees

Less than 6 months

3.0
November 2024

gets basic signing done

Pros

It handles the basic task of signing documents without any fuss which is the only thing I like about it.

Cons

We often run into problems trying to open a Google Doc directly within the software.

Rating Distribution

Ease of use

5

Value for money

5

Customer Support

6

Functionality

5

K

Karly

Primary/ Secondary Education, 51-100 employees

Less than a year

3.0
October 2024

A restricted and pushy free tier

Pros

Lumin PDF has a Chrome extension and connects directly with Google Drive and it is easy to find our way around and use. The design is also clean, making it a reliable tool for completing forms and adding digital signatures.

Cons

The free tier is very restricted. Plus we get frequent pop-ups urging us to upgrade. While you can add notes to a PDF, you cannot actually edit the text itself without paying. On top of that a free account only lets you work with three documents for editing or sharing.

Rating Distribution

Ease of use

5

Value for money

5

Customer Support

6

Functionality

5

N

Naveesh

Automotive, 500+ employees

Less than a year

4.0
October 2024

Simple online editing with useful features

Pros

The simplicity of editing files directly online and having access to several useful features for free.

Cons

Well the interface is not quite as simple or easy to use as Adobe or some other similar programs.

Rating Distribution

Ease of use

8

Value for money

7

Customer Support

8

Functionality

8

L

Lois

Marketing and Advertising, 1-10 employees

More than a year

3.0
October 2024

Smooth google integration

Pros

My favorite thing is how smoothly it works with Google, letting me open, modify and sign documents straight from my Drive where they are saved automatically.

Cons

It can feel a bit slow to load at times. The cost is also a factor for me because as a freelancer who only needs to sign or tweak a document now and then, 20 euros per month feels a little high for the most basic editing plan. Also when you click to add text, the box appears slightly misaligned. You can adjust it afterward but it is a bit awkward, so the user experience could be smoother.

Rating Distribution

Ease of use

6

Value for money

5

Customer Support

6

Functionality

6

C

Chris

Insurance, 51-100 employees

Less than a year

5.0
July 2024

very user-friendly pdf application

Pros

Lumin is a very user-friendly application for handling your PDFs. It comes with a lot of handy tools and its integration with Google Drive is a major benefit. Plus the interface is pleasant and it is very easy to work with.

Cons

I will be the first to say it is not flawless but there is nothing specific that stands out as a major problem.

Rating Distribution

Ease of use

10

Value for money

9

Customer Support

9

Functionality

9

M

Margaux

Philanthropy, 1-10 employees

Less than 6 months

1.0
July 2024

pretty limited paid subscription

Pros

The connection with Google Drive is a really helpful feature to have.

Cons

Even the paid subscription feels very limited in its features. It does not come close to matching what Adobe Acrobat can do. A frustrating aspect is that all our files are managed solely through Lumin's own website or app so if we close our account, we lose every document stored there. And there is no OCR functionality. Editing text is cumbersome too and copy-pasting between pages does not work well. Text boxes often cut off content and moving them around is restrictive, with many seemingly blank areas on the page where you cannot place anything. You cannot even modify or remove background images, page rearrangement is sluggish, merging PDFs is awkward and file conversion is often inaccurate.

Rating Distribution

Ease of use

2

Value for money

1

Customer Support

2

Functionality

2

SA

Shirley Ann

Accounting, 11-50 employees

Less than a year

4.0
July 2024

A clean and precise electronic signature

Pros

I am quite impressed with how clean and precise the electronic signature looks.

Cons

Let me tell you that you really need to use a separate, secure cloud drive as a backup to make sure you do not lose any of your saved files.

Rating Distribution

Ease of use

9

Value for money

8

Customer Support

8

Functionality

8