MemoriaCall Reviews
Total 26 reviews
4.4
All reviews are from verified customers
Rating Distribution
5
Stars58%
4
Stars27%
3
Stars15%
2
Stars0%
1
Stars0%
Satisfaction score
Ease of use
9
Value for money
8
Customer Support
9
Functionality
8
Not Specified, N/A employees
“AI transcripts that save everything”
Pros
After a few months with it, my workflow feels much more organized. The AI transcript feature has been especially valuable because it helps me keep track of everything said on client calls so important details don't slip through the cracks. The automatic call recording is also a big plus since every conversation gets saved without me having to think about it which makes future reference much easier. This kind of software has been the best fit for me and I really haven't used anything else quite like it before. I'd honestly purchase it again just for how well it remembers everything for me and that makes it a very valuable part of my daily routine.
Cons
Getting started with it was a bit challenging especially during the first few hours. Some parts of the setup were hard to understand and linking my account was one of the more confusing steps. A guided setup wizard would make the onboarding experience much better and help new users get up and running with less frustration.
Rating Distribution
Ease of use
7
Value for money
8
Customer Support
9
Functionality
8
Small Business, 11-50 employees
“powerful transcript and history search”
Pros
It works really efficiently. For example, I can search through audio transcripts, meeting history, files and more without any trouble.
Cons
Because it's still growing, it doesn't have the same broad adoption as Zoom so getting more people to join quickly is a bit less convenient.
Rating Distribution
Ease of use
10
Value for money
9
Customer Support
9
Functionality
9
Small Business, 11-50 employees
“Accurate AI note-taking”
Pros
Best part is the AI-powered note taker and it's impressively accurate.
Cons
I honestly can't think of any downsides. The product delivers exactly what it promises and does it really well.
Rating Distribution
Ease of use
10
Value for money
10
Customer Support
9
Functionality
9
Mid Market, 51-100 employees
“It's reliable even on weak networks”
Pros
Even on low-bandwidth connections, it works really well.
Cons
The AI assistant transcribes the entire conversation which removes the need to create separate meeting minutes and share them afterward.
Rating Distribution
Ease of use
10
Value for money
9
Customer Support
10
Functionality
10
Health, Wellness and Fitness, 11-50 employees
“web-based AI works well!”
Pros
Not having to install any software is a big plus and the AI does a solid job digging through the call and answering different questions accurately.
Cons
It can run a little slowly on older computers that don't have enough memory.
Rating Distribution
Ease of use
10
Value for money
9
Customer Support
8
Functionality
9
Small Business, 11-50 employees
“excellent call notes”
Pros
Right away, this felt like a really valuable tool that covers some major gaps left by the current industry-leading products. On my very first call, both the video and audio quality were outstanding. The meeting records were captured clearly and stayed focused on what we actually discussed. The executive summary, detailed notes and even the voice recording were all done very well.
Cons
At this stage, it's still a bit early for me to point out any downsides. As I introduce the tool more within my organization, share it with friends, test group calls and spend more time exploring different features, I may eventually come across a few suggestions,although I doubt there will be many.
Rating Distribution
Ease of use
10
Value for money
9
Customer Support
9
Functionality
9