MemoriaCall Reviews
Total 26 reviews
4.4
All reviews are from verified customers
Rating Distribution
5
Stars58%
4
Stars27%
3
Stars15%
2
Stars0%
1
Stars0%
Satisfaction score
Ease of use
9
Value for money
8
Customer Support
9
Functionality
8
Small Business, 11-50 employees
“Helpful conversation memory”
Pros
MemoriaCall has been especially useful for capturing and organizing the important details from conversations. It helps me keep track of key points, action items and follow-ups without having to write extensive notes myself. That saves me time and makes it much simpler to revisit past discussions when I need to.
Cons
One downside is that the AI-generated summaries and captured details sometimes need a manual check to confirm everything is accurate. There's also a bit of a learning curve at first and setting it up exactly the way I want can take some time.
Rating Distribution
Ease of use
8
Value for money
9
Customer Support
9
Functionality
9
Electrical/Electronic Manufacturing, 51-100 employees
“browser-based works well!”
Pros
Joining meetings with this tool has been one of its biggest advantages for us especially because the process is very simple and the host controls are user friendly. I'm Houssen Khemiri, Digital Processes & IT Systems Coordinator at ElectroTech GmbH and the platform fits our day-to-day engineering discussions and supplier communication quite well. We often run technical review meetings with our passive component supplier in Hungary and many of their technicians work in environments with strict IT policies that prevent new software installations. Back when we were still using Zoom Workplace last quarter, one of their senior engineers was unable to install the client and missed a key schematic revision meeting which pushed back our prototype adjustment schedule. Since we started trialing Memoria, everyone on their side has been able to join directly through the browser link without any extra setup and that kind of attendance problem has not happened again. Another thing I value is the simple participant management. It lets me quickly adjust screen-sharing permissions for external contacts separately from our internal engineering team. During a confidential PCB design discussion last month, I was able to immediately remove sharing rights for a supplier contact once the meeting shifted to internal-only topics which helped us stay aligned with GDPR requirements and reduce the risk of exposing proprietary design information. The waiting room is also useful from a security standpoint because I can verify who is joining before allowing them into sensitive project calls. Also, audio quality has stayed reliable even when our production supervisors connect from factory workshops with unstable internet. The combination of accessibility and practical moderation tools makes it a very solid option for our ongoing remote collaboration with European suppliers.
Cons
An issue that stands out is the lack of native integration with our PIRS document management system. All of our circuit layouts, assembly drawings and component specifications are stored there so during design reviews every participant still has to manually paste secure document links into the meeting chat. Just two weeks ago, during a joint session with our German wiring harness supplier, one engineer accidentally shared an outdated link. Because of that, the supplier reviewed obsolete drawing parameters and submitted incorrect sample dimensions. We then had to spend additional time in follow-up discussions fixing the confusion and the whole situation could have been avoided if the platform allowed us to browse and attach the current files directly inside the meeting. We have also run into screen-sharing limitations when several participants present high-resolution engineering graphics at the same time. In a three-way technical review last week, two engineers opened detailed circuit schematics simultaneously and colleagues at our satellite production site ended up seeing blurred visuals that were too unclear to identify exact error points on the layout. For our design review process, dependable and sharp visual sharing is essential so adaptive bandwidth optimization for graphics-heavy content would be a meaningful improvement. Unless these integration and performance gaps are addressed, it will be difficult for us to fully replace our current conferencing tool for long-term engineering and supply chain meetings.
Rating Distribution
Ease of use
5
Value for money
6
Customer Support
7
Functionality
5
Information Services, 11-50 employees
“Powerful self-hosted control”
Pros
Coming from a system deployment role, its flexible self-hosted server setup fits exactly what I need. I'm able to deploy and run the full calling, recording and tagging environment on our own private on-prem servers which is absolutely essential when dealing with highly confidential data. Another big advantage is the built-in call recording system especially the native speaker tracking and timeline tagging because it removes the need to bolt on extra third-party tools. Those features save a significant amount of time when it comes to post-call documentation and preparing for audits. I also get a lot of value from the centralized permission controls. Being able to create layered access rules for sales teams, compliance reviewers and client guests from a single admin dashboard keeps everything organized and avoids jumping between separate management systems.
Cons
On the downside, the server maintenance and scaling side still feels a bit immature for multi-branch deployments. I oversee separate MemoriaCall nodes for our remote satellite offices and there's no unified bulk configuration option in the admin dashboard. Whenever I need to change firewall access rules, update recording retention schedules or roll out new custom tag categories across every branch instance, I have to sign into each server individually and make the same updates one at a time. Just last month, changing data encryption settings across three regional nodes ate up an entire afternoon and that could have been much faster with proper cross-instance bulk editing. At the moment, each regional server runs like a completely isolated silo with no centralized configuration sync at all. There's no master admin console to push consistent settings across all deployments. So when company security policies change,whether that means stricter recording encryption, revised data retention periods for compliance or new approved tag categories for client consultations,I'm stuck logging into every server separately to manually duplicate each configuration update.
Rating Distribution
Ease of use
7
Value for money
5
Customer Support
7
Functionality
5
Not Specified, N/A employees
“Well-organized healthcare scheduling...”
Pros
Working as a dietician and nutritionist while also creating health education content for social media means I'm constantly coordinating nutrition review meetings, preventive wellness conversations, lifestyle improvement sessions and healthcare awareness planning calls. It has been really helpful for keeping all of those consultation meetings, follow-ups and educational planning discussions properly organized throughout my regular workflow. Setting up meetings, checking schedules, arranging follow-up sessions and reviewing upcoming consultation times feels simple even when work gets busy. I also appreciate having calendar scheduling, meeting history, participant management, recurring meetings, task coordination and structured meeting tracking all in one place because it makes handling different types of healthcare discussions much more comfortable. Even when I'm managing multiple consultation sessions at once, things don't feel disorganized during longer workdays. Keeping nutrition progress reviews, preventive care meetings, wellness discussions and healthcare content planning running side by side is much more manageable because each meeting stays clearly separated and organized within the workflow. The meeting history section is especially useful when I need to look back at earlier consultation discussions and follow-up activities during the course of regular work. Performance has been solid too when scheduling meetings, opening upcoming sessions, reviewing history and managing ongoing consultation tasks. The platform feels stable in daily use and moving between meetings, schedules and task sections is smooth most of the time. I also value how meeting scheduling, follow-up coordination, task organization and the overall consultation workflow stay connected together in one system which helps me manage healthcare activities and wellness planning in a more professional way. Overall, it fits naturally into my daily healthcare and wellness routine and helps me keep consultation meetings, planning sessions and follow-up discussions consistently organized.
Cons
Small issue I've noticed is that when a lot of meetings and follow-up sessions are scheduled at the same time, the dashboard can start to feel a bit crowded since so much meeting information shows up at once. During especially busy work periods, it takes a little more attention to move between meetings and tasks comfortably.
Rating Distribution
Ease of use
10
Value for money
9
Customer Support
10
Functionality
8
Not Specified, N/A employees
“reliable notes and faster follow-ups”
Pros
Something that really helps is how well the notes are organized which makes them simple to track down later. Because of that, reviewing earlier conversations takes less work, keeping an eye on task progress stays clear and updates reach different teams without confusion. Right after a meeting, the discussion appears quickly so everyone can verify details on the spot instead of waiting. It stays dependable every time, with no real issues even when meetings stack up day after day. Since it runs that consistently, collaboration feels more connected, communication stays focused and next steps happen faster.
Cons
A little more control over how the summaries are formatted would make it fit better with the way different teams operate. Rather than sticking to fixed layouts, it would also help to have more flexibility with alerts and how files are organized. Looking up older conversations can still take more time than it should. Filters or tags for topic, date or speaker would probably make that process much faster. In larger calls, there are occasional small delays. Processing heavier audio files seems like it could use a bit more optimization in the background. Better performance during bigger sessions would match real workflow demands more closely.
Rating Distribution
Ease of use
9
Value for money
10
Customer Support
7
Functionality
7
Oil & Energy, 51-100 employees
“meeting recaps actually help”
Pros
Instead of being just another video meeting app, it actually helps our team capture the real value of every meeting. The searchable transcripts, AI-generated summaries, notes, chat, file sharing and meeting history being kept in one place make a big difference. It also makes follow-ups much easier by giving us recaps of earlier conversations, helping us find decisions and tracking action items without relying on manual note-taking. The one-click meeting access is another really useful feature since users can join directly from their browser without needing downloads, passwords or meeting IDs. Its AI assistant is also a strong part of the platform because it can summarize meetings, identify tasks and answer questions from past discussions which is very helpful and professional when handling follow-ups.
Cons
The platform is definitely useful but it can feel a little less familiar compared with more widely used tools like Zoom or Microsoft Teams. For teams that are already deeply integrated with those platforms, switching over can be a bit of a hassle. Since it includes several AI-driven features, new users in my field may face a fairly steep learning curve before they fully understand how to use transcripts, meeting summaries, meeting histories, tagging and the other assistant functions. I also think the platform would benefit from more customization options and deeper integrations with existing workplace tools which would make it even stronger and more widely adopted.
Rating Distribution
Ease of use
7
Value for money
7
Customer Support
7
Functionality
7
Account Executive, N/A employees
“Clear calls”
Pros
It has been really practical for day-to-day communication. The interface feels user-friendly and polished and getting meetings set up takes very little time which matters a lot for our workflow. The platform feels dependable overall and I've been especially happy with the video and audio quality, how simple it is to join meetings and the collaboration tools. Having communication centralized and being able to manage conversations without extra hassle is a big advantage. It fits well for both internal team check-ins and conversations with clients.
Cons
There's still some space to improve when it comes to advanced customization, reporting and third-party integrations. A few of the more advanced functions could also be clearer for new users at the beginning. Updating certain parts of the interface to feel more modern would make the overall experience even better.
Rating Distribution
Ease of use
7
Value for money
5
Customer Support
6
Functionality
5
Not Specified, N/A employees
“so convenient to use”
Pros
Very convenient to use, really! And the service feels simple to navigate. The AI tools have been especially useful because they help automate parts of my business. Getting everything set up in the beginning was also pretty simple which made the whole process a relief.
Cons
A few parts of its feature set still need some work especially the space tools and the collaboration tools.
Rating Distribution
Ease of use
8
Value for money
8
Customer Support
10
Functionality
7
Sales, N/A employees
“helpful transcripts for meetings”
Pros
Having MemoriaCall create both text and audio transcripts automatically has been a huge help. It pulls the key information from meetings without requiring much effort from me. I just open the app, hit record and it handles the rest. That convenience has honestly been a lifesaver and I've also used it for school when I need to capture information quickly and efficiently.
Cons
One thing that would make it better is having different summary levels for the information. During a meeting, if something especially important comes up and I don't want to lose any of the details, it would be useful to tell the program to generate a more in-depth recap for that section. That would make it a more dependable source of information for me. Also since we're a Spanish-speaking university, I'm not sure whether MemoriaCall is fully optimized for taking notes in Spanish.
Rating Distribution
Ease of use
9
Value for money
9
Customer Support
9
Functionality
7
Small Business, 11-50 employees
“Fantastic for team collaboration”
Pros
Actually, it has been excellent for video conferencing and really helps improve team productivity and overall workflow. It's also very simple to use.
Cons
We do run into minor hiccups or inconsistent app performance sometimes
Rating Distribution
Ease of use
9
Value for money
9
Customer Support
8
Functionality
7
Not Specified, N/A employees
“Smart reminders!!”
Pros
Something that really works well in it is its simple interface along with the smart reminders. It makes it much easier to stay on top of daily calls and important dates. With this app, my routine feels more organized and manageable.
Cons
At times, its notifications arrive a little late and having a few more customization options would make the overall experience even better.
Rating Distribution
Ease of use
10
Value for money
9
Customer Support
9
Functionality
9
Not Specified, N/A employees
“All calls are secure now”
Pros
Switching to this tool has been a big upgrade compared with the outdated video tools I used before. The secure video and audio conferencing works without any hassle and I really appreciate that everything runs right in the browser with zero downloads. Not having to deal with meeting IDs, passwords or app installs makes joining calls much simpler for everyone. The one-click join option and SpeedCall(tm) feature are especially useful for quick meetings and syncing across devices happens smoothly. The enterprise-level security is another major benefit, with end-to-end encryption and private invite links making it a strong option for sensitive conversations. One of the best parts is how it captures and organizes conversational knowledge, turning calls into searchable, actionable information. The AI transcription is incredibly impressive, staying highly accurate even with multiple speakers and technical jargon which lets me stay focused on the discussion instead of taking notes. Its search tools are also excellent making it fast to pull up details without digging through old emails or chat threads. I also really enjoy the one-click sharing for calls, notes and recordings because it removes a lot of the usual friction. Setup was very organized and user-friendly as well.
Cons
An area that still needs improvement is transcription accuracy with accents, dialects and larger group calls. It tends to be less reliable with non-native English accents, including strong regional accents and non-Western English dialects. On calls with six or more participants, it also has trouble identifying speakers correctly and will sometimes merge people together or assign dialogue to the wrong person. For global teams or client meetings that involve international stakeholders, that can create confusion later when going back to the transcript.
Rating Distribution
Ease of use
10
Value for money
8
Customer Support
7
Functionality
8
Not Specified, N/A employees
“love the searchable notes”
Pros
Love it. This tool does a lot more than standard video meetings by turning every call into something genuinely useful afterward. The automatic AI transcripts, summaries and action items save me from taking constant notes and make follow-ups much easier. I also really appreciate the secure browser-based access,being able to join with one click and no downloads or complicated logins removes a lot of friction. Another big plus is having meeting history, files, notes and chat all kept together in one organized place which makes it much simpler to go back and reference things later. The AI-generated transcripts and summaries help make sure important details do not get lost and reviewing decisions or next steps after a meeting is very convenient. The features I rely on most are the transcripts, summaries, recordings and centralized meeting history because they let me revisit key points, track decisions and follow up on action items without sitting through full replays of calls. Keeping everything in one place has made my workflow more efficient and helps projects keep moving. Setup was also very simple, with quick calendar integration and no difficult configuration. Overall, the combination of secure browser-based meetings and strong AI-powered summaries has been a real productivity boost.
Cons
Overall experience has been very good but there are still a few areas that could be better. Some parts of the interface are not as user friendly as they could be especially when it comes to organizing and navigating older meeting content. There are also times when the AI summaries and transcripts need some manual cleanup particularly for technical conversations or more nuanced discussions. It would also be helpful if the platform included more advanced collaboration features, such as built-in whiteboarding or task tracking, to make it even more capable. Better organization and navigation for past meetings would be especially valuable. More useful filtering by topic, project or participant would make specific conversations easier to find and a more visual timeline, clearer tagging, plus stronger search inside transcripts and notes would improve the experience even further.
Rating Distribution
Ease of use
8
Value for money
9
Customer Support
10
Functionality
9
Not Specified, N/A employees
“reliable call memories keeper”
Pros
Proved to be quite a valuable tool for keeping important conversations saved without any extra effort which lets me stay present during the call instead of stressing about forgetting something important later. The recording runs quietly in the background so it never pulls my attention away from the conversation itself. Being able to go back and listen again for personal memories or follow-up details has honestly changed the way I handle communication. The interface is user friendly and simple so there's no time wasted trying to understand complicated menus or settings. I also appreciate how simple it is to access and organize recordings afterward which saves time and makes the whole process feel less stressful. It comes across as thoughtful and built around what users actually need, with features that genuinely improve communication. It feels like more than just a calling app, it's a dependable way to hold on to what matters.
Cons
There are still a few things that could make it even better. Organization and search within recordings is one area that stands out. Once you start building up a larger collection of saved calls, more advanced options for searching, tagging or sorting recordings would make it much faster to locate specific moments or conversations. Another improvement would be added customization. Having more control over notification settings or recording preferences would make it easier to adjust the app for different situations, whether the call is personal or work-related. These aren't major problems at all but small upgrades like these could make daily use even more efficient and user-friendly.
Rating Distribution
Ease of use
10
Value for money
10
Customer Support
9
Functionality
10
Not Specified, N/A employees
“searchable transcripts are a win”
Pros
A feature I've really appreciated is Searchable AudioTranscripts. It lets me quickly locate and replay specific parts of a meeting just by searching with keywords which saves a lot of time. Getting everything set up at the beginning was also quite simple.
Cons
I feel it still needs better stability in low-bandwidth situations since connection drops can happen and interrupt the experience.
Rating Distribution
Ease of use
6
Value for money
6
Customer Support
6
Functionality
5
Not Specified, N/A employees
“clear call capture every time”
Pros
Been really useful for saving important calls, going back over the key points and helping me communicate more clearly and productively. It fixes the problem of missing or forgetting important details from conversations so I can review what was said, stay organized and avoid confusion later. One thing I appreciate is how simple it is to use and being able to replay important calls has been genuinely helpful. It also runs quietly in the background without disrupting calls which makes the whole experience feel reliable. The setup at the beginning only took a few minutes and the process was clear and simple from the start.
Cons
App does its job well but there's still some room to improve performance and add a few more features. It would be better if the app loaded faster and felt more responsive especially when opening recordings. Features like improved search, tags for important calls and cloud backup would also make it much more useful.
Rating Distribution
Ease of use
10
Value for money
10
Customer Support
10
Functionality
9
Not Specified, N/A employees
“Good for important calls”
Pros
It turns messy call chatter into clean, searchable insights which has been incredibly useful. With one search, I can pull up every promise, price point and customer pain point right away. Getting started was incredibly quick too, it took about five minutes per rep with just a single OAuth connection to Office 365 and after that we were up and running without needing IT involved. I moved over from Zoom and Otter and honestly haven't looked back because it gives us better call quality and much faster search. Clara handles notes during every client call, whether it's a pitch, demo or discovery session so I can stay focused on the conversation instead of scrambling to document everything. I also really value how well it connects with HubSpot for deal notes, Slack for team notifications and Notion for archiving which makes the whole workflow feel very smooth.
Cons
The only thing I'd still want improved is mobile sync being a bit more polished and less delay when loading live transcripts. Other than that, the rest feels nearly flawless.
Rating Distribution
Ease of use
10
Value for money
9
Customer Support
10
Functionality
9
Not Specified, N/A employees
“smart summaries really help”
Pros
Right away, it stood out for its highly accurate transcription and speaker labeling, plus the added contextual intelligence behind it. The AI-generated structured summaries and action item extraction are especially useful because they turn raw call recordings into searchable, actionable information without requiring any manual work from me. That solves one of my biggest frustrations with call tracking by cutting out time wasted on verification and the overwhelm that comes with messy, unstructured notes. Also, getting started with it was surprisingly quick and low-effort.
Cons
What really bothers me is the lack of support for call audio that includes embedded media. If I share my screen or play an audio clip during a call, MemoriaCall treats that media audio like it's another speaker and transcribes it into the conversation. That fills the transcript with random words, interrupts the natural flow of the discussion and makes those calls much harder to review. I end up having to manually remove the media audio text every single time.
Rating Distribution
Ease of use
8
Value for money
9
Customer Support
9
Functionality
10
Not Specified, N/A employees
“My meeting support!”
Pros
Thus tool has proved to be a really strong tool for managing meetings especially because of its intelligent assistance features. Clara, the smart assistant, performs particularly well and helps make meetings much more efficient. It keeps up with recurring weekly meetings, gives detailed updates and automatically turns important discussion points into actionable tasks. The meeting controls are also very convenient, letting me set up video meetings with a single click and switch between phone and web without any hassle when joining. Also, the transcription and search features are powerful enough to help me quickly locate the exact information I need so I don't have to worry about missing important details. Security is another area where it inspires confidence since it puts a strong focus on encryption protection. The Trello integration is also smooth, with tasks syncing automatically and helping improve project management efficiency. Getting started did not take long either and the initial setup was simple enough to begin using it quickly.
Cons
Things become much less reliable when the network connection is poor, such as in places with weak signal coverage or while using unstable public internet. In those situations, the video and audio can stutter, lag or even disconnect entirely. That disrupts the natural flow of the meeting, makes communication harder and can result in important information being missed which significantly hurts both the overall experience and the efficiency of the meeting.
Rating Distribution
Ease of use
8
Value for money
9
Customer Support
10
Functionality
9
Small Business, 11-50 employees
“Perfect for our team”
Pros
Bringing advanced AI into the workflow, it automatically captures, transcribes, summarizes and organizes conversation data, turning meeting content into one central knowledge base that's actually searchable and useful.
Cons
One con is that its features are hard to uncover through public search results and most of the information out there seems to come mainly from the company's own promotional materials.
Rating Distribution
Ease of use
8
Value for money
9
Customer Support
9
Functionality
8