Total 20 reviews

4.8

All reviews are from verified customers

Rating Distribution

5

Stars

75%

4

Stars

25%

3

Stars

0%

2

Stars

0%

1

Stars

0%

Satisfaction score

Ease of use

9

Value for money

9

Customer Support

9

Functionality

9

A

Anonymous

Entertainment, 51-100 employees

More than a year

5.0
January 2025

Solid app for growing a network

Pros

Getting started with this app was honestly very easy. I didn't have to deal with any complicated steps or confusing tools, it just made sense right away.

Cons

Some of the features were kinda confusing at first and took me a bit to figure out. But once I got the hang of them, everything was smooth and easy to work with.

Rating Distribution

Ease of use

10

Value for money

10

Customer Support

10

Functionality

10

T

Tim

Computer Software, 1-10 employees

Less than 6 months

5.0
December 2024

Boosted our customer interaction

Pros

It hits the sweet spot between being easy to use and having powerful features. I love the sleek design, fonts, layout all of it. Setting up a branded community portal took no time. I especially enjoy how simple it is to organize content, lessons and chats.

Cons

Honestly I haven't run into anything I'd call a downside. Everything's been working fine for me so far.

Rating Distribution

Ease of use

10

Value for money

10

Customer Support

10

Functionality

10

PD

Pastor Deidre

Religious Institutions, N/A employees

More than a year

4.0
May 2024

Smart concept that works

Pros

When I first started with this tool, it was perfect for building something like a Facebook group but better. The setup made it easy for folks to jump in and interact with each other and the content.

Cons

They changed how the setup works, now everything's tied to specific rooms or spaces. That really limited how I could engage with everyone and made it harder to promote or convert people into paid members.

Rating Distribution

Ease of use

6

Value for money

6

Customer Support

6

Functionality

8

M

Mohammed

Health, Wellness and Fitness, 51-100 employees

More than a year

4.0
June 2023

Really helpful app, made things easier for me

Pros

Everything is really easy to manage. I can get multiple things done quickly without any confusion.

Cons

There's a lot to like here. Nothing really annoyed me or felt like a dealbreaker which is a good sign.

Rating Distribution

Ease of use

8

Value for money

8

Customer Support

6

Functionality

9

A

Anonymous

Education Management, 500+ employees

More than a year

5.0
June 2023

Awesome hub for group discussions

Pros

I really enjoy how it lets me connect with people in my group. Everyone can post, share and comment. It's easy to keep up with new stuff and follow conversations.

Cons

I don't think the interface is user-friendly. I used another app before and it felt easier to get around. This one's okay, just not as interactive for me and I don't use it as much because of that.

Rating Distribution

Ease of use

7

Value for money

9

Customer Support

10

Functionality

8

A

Amy

Professional Training & Coaching, N/A employees

More than a year

5.0
May 2023

One of my favorite tools ever

Pros

It's awesome. I'm a big fan of the software itself and the MN support team is amazing. Their guides are super helpful. Adding "spaces" really changed the game for how I organize everything. Also I love how supportive the other community hosts are.

Cons

It can be tricky figuring out how to use some of the newer tech features but the host support team is amazing. Anytime I hit a snag, they've helped me out fast and that makes a big difference.

Rating Distribution

Ease of use

10

Value for money

10

Customer Support

10

Functionality

10

L

Linn

Oil & Energy, 1-10 employees

Less than 6 months

5.0
April 2023

Made staff training super smooth

Pros

You can create online training courses for your team in any area like workplace safety or role-specific skills. It's flexible and helps staff improve within set timelines.

Cons

At first, the price felt pretty high for Latin America but honestly it's been worth every cent.

Rating Distribution

Ease of use

10

Value for money

10

Customer Support

10

Functionality

10

G

Genesis

Marketing and Advertising, 500+ employees

More than a year

5.0
March 2023

My experience with this software

Pros

MN is very user friendly especially when I'm designing digital communities that really matter.

Cons

Sometimes it's hard to find what I'm looking for, the navigation isn't always simple.

Rating Distribution

Ease of use

8

Value for money

10

Customer Support

9

Functionality

9

A

Anonymous

Semiconductors, 1-10 employees

More than a year

4.0
March 2023

Good solution!

Pros

I like how I can create different communities around the same topic. Being able to ask questions, share files and set up events makes the whole experience way better.

Cons

I was working on an e-learning setup and there are so many features that it's easy to get lost. It would be awesome if it gave you automatic suggestions or ideas based on what you're trying to do.

Rating Distribution

Ease of use

8

Value for money

8

Customer Support

9

Functionality

8

L

Laura

Sports, N/A employees

More than a year

5.0
February 2023

Tons of cool features to explore

Pros

It brings together everything I want in a community platform, posts, courses, events. it's all there!

Cons

The plan setup is kind of a mess right now. Editing and combining them feels clunky but I think they're working on improving it.

Rating Distribution

Ease of use

10

Value for money

10

Customer Support

10

Functionality

10

J

Jeff

E-Learning, N/A employees

More than a year

5.0
February 2023

Couldn't run my work without it

Pros

The mobile-first design is a big win for me. It works great on the app and it's the best tool I've found to organize all my content. I create a lot and the resources MN provides are top-notch, they help make my platform really shine.

Cons

I sometimes forget where to go to change certain settings, it's not the smooth layout. But their support is quick and there's lots of helpful info if you search around.

Rating Distribution

Ease of use

10

Value for money

10

Customer Support

10

Functionality

10

D

Dustin

Environmental Services, N/A employees

More than a year

4.0
January 2023

Build strong communities with mighty

Pros

It gives me total control to build a community that isn't tied to annoying social media algorithms. I've grown a group with shared values and we're making a real difference together. As a teacher the course tools have been awesome for building hands-on lessons that actually reach people.

Cons

I really like that It connects with Stripe but setting up plans or changing them later can feel a bit awkward. That said, it's improved a lot since I started using it almost two years ago.

Rating Distribution

Ease of use

8

Value for money

9

Customer Support

9

Functionality

8

L

Leslie

Defense & Space, 500+ employees

Less than a year

5.0
January 2023

Definitely a top-notch option

Pros

This tool is great for tracking and reaching out to potential clients. The centralized dashboard makes follow-up easy and it's been super helpful in growing my client list.

Cons

No complaints at all, I really like this tool. It's honestly one of the best I've used.

Rating Distribution

Ease of use

10

Value for money

10

Customer Support

8

Functionality

9

R

Redley

Computer Networking, N/A employees

Less than 6 months

4.0
January 2023

Very simple to use

Pros

Getting started was easy. You can personalize your community to match your brand and it really helps members interact and connect. Plus you can earn money through memberships or by selling courses.

Cons

It's not really built for huge communities. If you're planning to grow big, this might not be the right platform. The analytics are pretty basic and it doesn't have a ton of integration options compared to other tools.

Rating Distribution

Ease of use

8

Value for money

8

Customer Support

6

Functionality

8

A

Alex

Marketing and Advertising, N/A employees

Less than a year

5.0
December 2022

Everything you need in one place

Pros

I like that you can run multiple communities related or not all from one place.

Cons

It is pricey especially if you're not monetizing your community. The free version is so limited now that it's not even worth it. Plus it's not available in Spanish which is frustrating.

Rating Distribution

Ease of use

10

Value for money

10

Customer Support

10

Functionality

8

A

Anonymous

Arts and Crafts, N/A employees

More than a year

5.0
November 2022

Awesome for group learning

Pros

What I appreciate most is how MNconnects me with others without all the social media distractions. I rarely use Facebook groups and it's frustrating when they're used for learning. It gives me a cleaner, more focused space to run a community.

Cons

I really wish it was easier to manage private group chats. Right now you can't just add someone to an existing message, you have to start a whole new one, which is annoying. It feels clunky especially when you're trying to create group discussions.

Rating Distribution

Ease of use

10

Value for money

8

Customer Support

9

Functionality

9

A

Anonymous

E-Learning, 1-10 employees

More than a year

5.0
October 2022

Moved over from fb & loving it

Pros

I used to juggle Facebook groups and course platforms separately but now I manage everything in one place with MN. It's easy to use and their support team is amazing. They're constantly offering new tips and the customer service is top-notch.

Cons

It is difficult to use especially for folks coming from Facebook who aren't super into tech. Some left because they found it confusing but I'm getting new members in who seem to be adjusting better.

Rating Distribution

Ease of use

8

Value for money

9

Customer Support

9

Functionality

9

T

Taryn

E-Learning, N/A employees

Less than a year

5.0
September 2022

Easier if you already have an audience

Pros

I've managed a community launch and even set up a MN for my own biz. Their livestreams and resources have been super helpful. The customization options are awesome and they keep adding new features. I've come up with tons of ways to use their

Cons

The features for setting up plans feel kind of limiting. There have been times when I had an idea for pricing or structuring a plan but couldn't do it because of how the system works. Even as someone who's good with tech, it took me a while to figure out all the different containers and how to get back to the main feed. Customizing settings is powerful but it's a lot to handle.

Rating Distribution

Ease of use

6

Value for money

8

Customer Support

8

Functionality

8

E

Emelda

Information Technology and Services, 500+ employees

More than a year

5.0
September 2022

Perfect tool for creating a group space

Pros

One of the best part I enjoy most is how easy it is to connect and communicate with different teams. Since we often work in cross-functional groups, I really appreciate being able to create separate chat spaces for each team. It helps us stay organized, keep conversations focused and makes collaboration feel way more natural. It's honestly made teamwork a lot smoother for us.

Cons

A few of my members struggled to find project files and resources on the platform. It's not easy to use for everyone.

Rating Distribution

Ease of use

6

Value for money

9

Customer Support

9

Functionality

9

I

Isabel

Marketing and Advertising, 11-50 employees

Less than 6 months

5.0
July 2022

Really easy to customize

Pros

The thing I love most about this software is how much freedom it gives me to build whatever I want. Whether I'm setting up a new space, designing a course or just organizing content everything is very flexible and customizable.

Cons

I had some trouble getting rid of old stuff I didn't need anymore. Deleting info should be more simple.

Rating Distribution

Ease of use

10

Value for money

10

Customer Support

10

Functionality

10