MyChat Reviews
Total 15 reviews
4.5
All reviews are from verified customers
Rating Distribution
5
Stars53%
4
Stars40%
3
Stars7%
2
Stars0%
1
Stars0%
Satisfaction score
Ease of use
9
Value for money
9
Customer Support
9
Functionality
8
Small Business, 11-50 employees
“User-friendly with helpful support”
Pros
Using MyChat has been a really positive experience for us. One of the biggest reasons is how user-friendly it is... you can install it and start working with it right away and the implementation is just as simple while still offering plenty of features. The customer support team has also been very responsive and they are willing to help with almost anything related to the software. We end up using this software very often in our daily work.
Cons
The part we really don't like is the integration side of things. That area feels quite limited since the software only connects with Telegram.
Rating Distribution
Ease of use
8
Value for money
7
Customer Support
9
Functionality
7
Mid Market, 51-100 employees
“Secure collaboration across teams”
Pros
Working on a project with both offshore and onshore teammates, I use this chat app a lot to stay connected. Collaborating with colleagues in different countries is very convenient and the encryption makes file transfers feel much more secure. It has been especially useful for sharing data and files with team members safely.
Cons
There are occasional delays when sending large amounts of data in bulk. Aside from that, it has been a perfect messenger for our team.
Rating Distribution
Ease of use
10
Value for money
9
Customer Support
8
Functionality
9
Enterprise, 500+ employees
“chat-friendly interface”
Pros
The interface is the part I enjoy most since chat is where I spend most of my time. It's simple to navigate and sending messages is very convenient.
Cons
From my perspective, there really isn't anything to dislike. I'm constantly using the chat and it works well for me.
Rating Distribution
Ease of use
10
Value for money
9
Customer Support
9
Functionality
9
Small Business, 11-50 employees
“My favorite!”
Pros
Running chats over a local LAN feels secure and collaborative with this app. It's an excellent way to communicate within the local network and share confidential files and videos with each other. I plan to keep using it regularly because the features and overall performance have been really impressive. The technical support is also helpful, even when it comes to writing chat text or handling small issues. Implementation is simple, integration is simple, I use it often and the customer support and overall usability have both been very good.
Cons
I honestly haven't come across anything to dislike about this app. It has been a really impressive option for local chatting on our LAN network, with solid features for communication and sharing.
Rating Distribution
Ease of use
10
Value for money
9
Customer Support
10
Functionality
8
Small Business, 11-50 employees
“Simple navigation”
Pros
File sharing feels secure and simple and the interface is very simple to navigate. It also performs well even when the internet connection is slow.
Cons
Screen sharing with teams has been a bit sluggish at times and the pricing feels slightly expensive.
Rating Distribution
Ease of use
10
Value for money
9
Customer Support
8
Functionality
9
Mid Market, 51-100 employees
“Fast and reliable”
Pros
Using it has been a really positive experience.. it feels completely secure and runs very fast. It also provides a simple way to stay connected with colleagues and keep up with updates regularly.
Cons
At this point, I haven't run into any issues. It works well across all platforms.
Rating Distribution
Ease of use
8
Value for money
10
Customer Support
9
Functionality
7
Small Business, 11-50 employees
“handy team communication tool”
Pros
We originally started using it as our internal communication platform and it has been really simple to use for staying connected with team members. It also makes sharing files or data through the platform very convenient on a personal day-to-day basis.
Cons
One annoying part is that whenever the app gets an update, it stops working until the Android application is updated. If you do not install the latest version right away, the system will not let you use it which can be pretty irritating at times.
Rating Distribution
Ease of use
7
Value for money
7
Customer Support
6
Functionality
6
Small Business, 11-50 employees
“Easy to use”
Pros
Helps me stay in touch with my coworkers and keeps communication going throughout the workday.
Cons
It could use some upgrades so it can offer more features and do more for my company.
Rating Distribution
Ease of use
10
Value for money
10
Customer Support
8
Functionality
7
Not Specified, N/A employees
“team setup and project grouping is easy”
Pros
Adding new team members is simple and setting up groups based on projects and functions works really well.
Cons
Document sharing through chat could be improved.
Rating Distribution
Ease of use
8
Value for money
10
Customer Support
8
Functionality
10
Not Specified, N/A employees
“clean interface!”
Pros
The interface feels very user-friendly and getting to the content is quick and convenient.
Cons
I honestly haven't come across anything to dislike and it has been helpful in a lot of ways.
Rating Distribution
Ease of use
8
Value for money
10
Customer Support
8
Functionality
9
Not Specified, N/A employees
“Best chat experience”
Pros
Hands down, it offers the best chat experience along with an excellent user interface.
Cons
Everything has been good with it and I haven't run into any issues at all.
Rating Distribution
Ease of use
10
Value for money
9
Customer Support
9
Functionality
9
Small Business, 11-50 employees
“convenient sharing”
Pros
I've been using this tool for a long time and the best thing about it is how simple it is to share files. Screen sharing across the network is also very convenient which makes it even more useful.
Cons
Works really well for communication and honestly I haven't had any major issues with it. If I had to mention one drawback, it would be that it's a bit more expensive than some other options.
Rating Distribution
Ease of use
10
Value for money
9
Customer Support
10
Functionality
9
Mid Market, 51-100 employees
“reliable collaboration on weak networks”
Pros
Even on a slow internet connection, this platform performs really well which makes it stand out. It covers the essentials like screen sharing, voice calling and video calling and it also handles project management, task tracking and document management quite effectively and accurately.
Cons
The biggest downside is that customer support takes too long to respond. The pricing for the minimum 10 connections should be lower and video calls on this tool use noticeably more data than audio calls.
Rating Distribution
Ease of use
10
Value for money
10
Customer Support
8
Functionality
8
Computer & Network Security, 11-50 employees
“Secure free calling for business”
Pros
A really solid platform for business communication, with an efficient setup that makes conversations clear and productive. It's simple to use and the free, highly secure calls without restrictions are a big advantage.
Cons
Only thing I'd change is the automated update feature, it really shouldn't be there.
Rating Distribution
Ease of use
9
Value for money
9
Customer Support
9
Functionality
7
Computer & Network Security, 51-100 employees
“Simple to navigate”
Pros
Being able to message the right people directly is a big plus and the app makes it quick and simple to use.
Cons
Don't have any complaints about this product, it works really well and is very simple to navigate.
Rating Distribution
Ease of use
8
Value for money
9
Customer Support
10
Functionality
9