
NexGen Virtual Reviews
Total 8 reviews
4.4
All reviews are from verified customers
Rating Distribution
5
Stars38%
4
Stars63%
3
Stars0%
2
Stars0%
1
Stars0%
Satisfaction score
Ease of use
8
Value for money
9
Customer Support
9
Functionality
8
olamilekan
Mid-Market, 500+ employees
“Flexible and easy remote collaboration
Pros
What I like best is its flexibility and how easy it is to use. Our team can handle communications, scheduling, and collaboration from anywhere without a hitch. The interface is simple, the tools are reliable and it integrates smoothly with other apps we use. This helps us stay organized and productive without being chained to a physical office.
Cons
While NexGen is really effective, the only downside is that some of the more advanced features can take a bit of time for new users to learn. We've also had occasional, minor delays with syncing across devices but it's rare and doesn't really get in the way of our day-to-day work.
Rating Distribution
Ease of use
7
Value for money
8
Customer Support
8
Functionality
7
Dishebh
Small-Business, 11-50 employees
“Realistic, in-person energy feel
Pros
It�s the closest we've found to truly capturing the energy and connection of working together in person.
Cons
I love how easy it is to jump into quick chats or discussions as it feels just like turning to someone at the next desk in a real office. The layout is simple and being able to see who's available really helps smooth out daily communication. It's also surprisingly great for team bonding, even spontaneous catch-ups feel natural.
Rating Distribution
Ease of use
8
Value for money
7
Customer Support
7
Functionality
7
Rushikesh
Enterprise, 500+ employees
“user-friendly with great team presence
Pros
The first thing I love is how user-friendly it is. It makes daily work life easier and almost feels like popping over to a colleague's desk. Launching events is simple, support is great and I really appreciate being able to sense the mood and presence of others in meetings. The security and AI avatars are standout features. I'd definitely recommend it to friends and colleagues.
Cons
Haven't run into any major issues with NexGen so far. My only suggestion would be to improve network connectivity as I've been disconnected a couple of times during meetings. Overall, it's a solid tool.
Rating Distribution
Ease of use
7
Value for money
8
Customer Support
8
Functionality
7
Zabi
Apparel & Fashion, 500+ employees
“cuts office costs significantly
Pros
It's helped us significantly cut costs on office infrastructure and staffing.
Cons
Honestly, there's nothing I really dislike and I can't think of any cons.
Rating Distribution
Ease of use
10
Value for money
10
Customer Support
10
Functionality
10
Sonja
Not Specified, 11-50 employees
“Real office feel & affordable pricing
Pros
I love how realistically it recreates the feeling of being in an office with my team. The connection and communication flow better than on any other platform. And the price is surprisingly affordable!
Cons
The only thing I don't like (I hear they're already working on it) is that it isn't as mobile or browser-friendly as it could be.
Rating Distribution
Ease of use
9
Value for money
10
Customer Support
10
Functionality
9
Swati
Small-Business, 11-50 employees
“Efficient and cost-effective
Pros
It delivers a highly efficient, cost-effective, and flexible environment that really meets the needs of how we work today.
Cons
The main challenges for me have been difficulty building company culture remotely and occasional technical issues.
Rating Distribution
Ease of use
9
Value for money
9
Customer Support
9
Functionality
9
Kristy
Non-Profit Organization Management, 11-50 employees
“easy to use and integrate
Pros
The most helpful part is how easy it is to use and integrate. No matter where you are in the platform, it's easy to find your way around. And if you ever have a question, customer support is quick to help.
Cons
Only thing I dislike about my experience with NexGen is that I didn't start using it sooner!
Rating Distribution
Ease of use
9
Value for money
9
Customer Support
9
Functionality
9
Jane
Information Technology and Services, 500+ employees
“crystal-clear video, great for meetings
Pros
Video sharing is crystal clear, making communication with clients smooth and easy. Information is shared smoothly with everyone in the meeting, eliminating the need for in-person gatherings.
Cons
This tool has been my favorite so far. I haven't had any big problems with the software itself. It's just that the usual internet connection issues that can sometimes cause interruptions during meetings.
Rating Distribution
Ease of use
8
Value for money
8
Customer Support
8
Functionality
8