Total 8 reviews

4.4

All reviews are from verified customers

Rating Distribution

5

Stars

38%

4

Stars

63%

3

Stars

0%

2

Stars

0%

1

Stars

0%

Satisfaction score

Ease of use

8

Value for money

9

Customer Support

9

Functionality

8

O

olamilekan

Mid-Market, 500+ employees

4.0
August 2025

Flexible and easy remote collaboration

Pros

What I like best is its flexibility and how easy it is to use. Our team can handle communications, scheduling, and collaboration from anywhere without a hitch. The interface is simple, the tools are reliable and it integrates smoothly with other apps we use. This helps us stay organized and productive without being chained to a physical office.

Cons

While NexGen is really effective, the only downside is that some of the more advanced features can take a bit of time for new users to learn. We've also had occasional, minor delays with syncing across devices but it's rare and doesn't really get in the way of our day-to-day work.

Rating Distribution

Ease of use

7

Value for money

8

Customer Support

8

Functionality

7

D

Dishebh

Small-Business, 11-50 employees

4.0
July 2025

Realistic, in-person energy feel

Pros

It�s the closest we've found to truly capturing the energy and connection of working together in person.

Cons

I love how easy it is to jump into quick chats or discussions as it feels just like turning to someone at the next desk in a real office. The layout is simple and being able to see who's available really helps smooth out daily communication. It's also surprisingly great for team bonding, even spontaneous catch-ups feel natural.

Rating Distribution

Ease of use

8

Value for money

7

Customer Support

7

Functionality

7

R

Rushikesh

Enterprise, 500+ employees

4.0
July 2025

user-friendly with great team presence

Pros

The first thing I love is how user-friendly it is. It makes daily work life easier and almost feels like popping over to a colleague's desk. Launching events is simple, support is great and I really appreciate being able to sense the mood and presence of others in meetings. The security and AI avatars are standout features. I'd definitely recommend it to friends and colleagues.

Cons

Haven't run into any major issues with NexGen so far. My only suggestion would be to improve network connectivity as I've been disconnected a couple of times during meetings. Overall, it's a solid tool.

Rating Distribution

Ease of use

7

Value for money

8

Customer Support

8

Functionality

7

Z

Zabi

Apparel & Fashion, 500+ employees

5.0
January 2025

cuts office costs significantly

Pros

It's helped us significantly cut costs on office infrastructure and staffing.

Cons

Honestly, there's nothing I really dislike and I can't think of any cons.

Rating Distribution

Ease of use

10

Value for money

10

Customer Support

10

Functionality

10

S

Sonja

Not Specified, 11-50 employees

5.0
October 2024

Real office feel & affordable pricing

Pros

I love how realistically it recreates the feeling of being in an office with my team. The connection and communication flow better than on any other platform. And the price is surprisingly affordable!

Cons

The only thing I don't like (I hear they're already working on it) is that it isn't as mobile or browser-friendly as it could be.

Rating Distribution

Ease of use

9

Value for money

10

Customer Support

10

Functionality

9

S

Swati

Small-Business, 11-50 employees

4.0
June 2024

Efficient and cost-effective

Pros

It delivers a highly efficient, cost-effective, and flexible environment that really meets the needs of how we work today.

Cons

The main challenges for me have been difficulty building company culture remotely and occasional technical issues.

Rating Distribution

Ease of use

9

Value for money

9

Customer Support

9

Functionality

9

K

Kristy

Non-Profit Organization Management, 11-50 employees

5.0
October 2023

easy to use and integrate

Pros

The most helpful part is how easy it is to use and integrate. No matter where you are in the platform, it's easy to find your way around. And if you ever have a question, customer support is quick to help.

Cons

Only thing I dislike about my experience with NexGen is that I didn't start using it sooner!

Rating Distribution

Ease of use

9

Value for money

9

Customer Support

9

Functionality

9

J

Jane

Information Technology and Services, 500+ employees

4.0
September 2023

crystal-clear video, great for meetings

Pros

Video sharing is crystal clear, making communication with clients smooth and easy. Information is shared smoothly with everyone in the meeting, eliminating the need for in-person gatherings.

Cons

This tool has been my favorite so far. I haven't had any big problems with the software itself. It's just that the usual internet connection issues that can sometimes cause interruptions during meetings.

Rating Distribution

Ease of use

8

Value for money

8

Customer Support

8

Functionality

8