Total 10 reviews

4.6

All reviews are from verified customers

Rating Distribution

5

Stars

60%

4

Stars

40%

3

Stars

0%

2

Stars

0%

1

Stars

0%

Satisfaction score

Ease of use

8

Value for money

9

Customer Support

9

Functionality

9

MF
Martina F.

Project Owner, 500+ employees

5.0

Best solution!

Pros

I think It is great because it lets me have multiple teams which is super useful for keeping everything organized.

Cons

Sometimes, the notifications get lost especially if I'm in a really noisy environment. It's a bit frustrating.

Rating Distribution

Ease of use

10

Value for money

10

Customer Support

10

Functionality

10

VU
Verified User

Mid-Market, 500+ employees

5.0

Amazing communication setup

Pros

What I love about it is that everything works smoothly. I don't need to be on a desktop or laptop and since everyone has a phone, it's just so easy to use.

Cons

I don't really dislike anything much but I would love if there was a chat feature (text). It would be a nice addition.

Rating Distribution

Ease of use

8

Value for money

10

Customer Support

10

Functionality

10

VU
Verified User

Mid-Market, 500+ employees

4.0

Efficient tool!

Pros

I find it really helpful for automation, monitoring, reporting alerts, creating logs and even for presentations. It covers a lot of ground.

Cons

It would be awesome if the pre-packaged monitoring items were offered with other manufacturers and if they could lower the cost. That would definitely help.

Rating Distribution

Ease of use

6

Value for money

7

Customer Support

8

Functionality

8

MK
Michael K.

Mid-Market, 500+ employees

5.0

Fantastic app for communication

Pros

The best part about Orion for me is that I always have it right at my fingertips. I don't need to buy new equipment and it works whenever I need it.

Cons

Every now and then, there's a lag or delay in communication which can be a bit annoying.

Rating Distribution

Ease of use

10

Value for money

10

Customer Support

10

Functionality

9

TK
Tisha K.

Small-Business, 11-50 employees

5.0

Great for remote communication with team

Pros

It's just so easy to use and I can take it anywhere at any time. It's super portable which makes my life a lot easier.

Cons

The panic bot can be a bit too sensitive. It goes off pretty easily and that can be a hassle.

Rating Distribution

Ease of use

9

Value for money

10

Customer Support

10

Functionality

9

CM
Craig M.

Small-Business, 11-50 employees

4.0

Realiable alternative

Pros

I can have multiple teams and it's great that I can communicate only with the team I need at the moment. It keeps things really focused.

Cons

Most of the time, it's user error but it can be tricky to get notifications especially in noisy situations or when I need to be really quiet.

Rating Distribution

Ease of use

7

Value for money

7

Customer Support

7

Functionality

7

GM
Gian M.

Small-Business, 11-50 employees

4.0

Outstanding control over operations

Pros

I really love that my team can communicate with other distributed teams and handle dispatching using secure, web-based push-to-talk through a simple browser. It also has awesome location tracking, mapping and management features. It makes decision-making much easier and it works well with most networks.

Cons

I don't like that sometimes my team mentions that the platform disconnects from their devices. Apart from that, I have nothing to complain about. It's really well-designed for push-to-talk.

Rating Distribution

Ease of use

8

Value for money

6

Customer Support

6

Functionality

7

VU
Verified User

Small-Business, 11-50 employees

4.0

Clear audio with unbeatable security

Pros

It works with pretty much any network, Wifi, mesh, satellit and private LTE. The communication is end-to-end secure and it's got super low latency. Even on low bandwidth, it works like a charm.

Cons

Sometimes, the app keeps disconnecting from my phone and that's a bit frustrating.

Rating Distribution

Ease of use

7

Value for money

7

Customer Support

9

Functionality

7

CMY
Crystal Marie Y.

Small-Business, 11-50 employees

5.0

Communication matters most

Pros

I love the stylish design, its size and the ability to connect it to my phone. It's perfect for me and my assistant when we're working weddings. And if we can't hear each other on the walkie-talkies, we can still use our phones as a backup. Honestly it's way better than the walkies I've used in the past.

Cons

I had a few syncing issues while I was at an event which was a little inconvenient.

Rating Distribution

Ease of use

7

Value for money

10

Customer Support

10

Functionality

9

CR
Celia r.

Mid-Market, 500+ employees

5.0

Ultimate tool for messaging

Pros

It has a ton of great features but what stands out to me the most is how easy it is to use. That's really the best part. Plus it's super effective and looks really nice. The messaging system is so secure and it adapts perfectly to what we need. It's exactly what I was looking for in software.

Cons

Honestly there's nothing else I can think of. I'm sure any small issues will get fixed over time.

Rating Distribution

Ease of use

10

Value for money

10

Customer Support

10

Functionality

10