Marketing and Advertising, 11-50 employees
More than a year
“The best for cross-border calling”
Pros
RingCentral Video has been an excellent way to stay connected with both my prospects and my team members. At Supersales Guys and Gals, I have used it for cold calling as well as my weekly team video meetings. I prefer it over other similar apps I have tested because the interface is easy and includes only the core features I actually need. It also provides me with fully functional international virtual numbers with team extensions. That has made it possible to reach businesses and individuals across the US and Canada without needing to be physically based in either country.
Cons
The biggest downside is that the service is restricted to certain countries. For example, they don't offer direct access for clients in Cameroon. Our team could only use it because the subscription was purchased in Canada. Buying a subscription directly from Cameroon isn't currently an option.
Rating Distribution
Ease of use
10
Value for money
10
Customer Support
10
Functionality
10
Banking, 51-100 employees
Free Trial
“helpful chat and recording tools”
Pros
Using it is easy and I can message people individually during a meeting to ask specific questions without interrupting everyone else. It also lets me share my screen and record meetings which makes collaboration and follow-up much more convenient.
Cons
One downside is that it's difficult to assign multiple administrators to a meeting so they can all share their screens.
Rating Distribution
Ease of use
8
Value for money
8
Customer Support
8
Functionality
8