
Sherpany Reviews
Total 16 reviews
4.2
All reviews are from verified customers
Rating Distribution
5
Stars44%
4
Stars44%
3
Stars6%
2
Stars0%
1
Stars6%
Satisfaction score
Ease of use
8
Value for money
8
Customer Support
9
Functionality
8
Eric
Banking, 500+ employees
Less than 6 months
“It is an awesome tool
Pros
I really love how everything just comes together so seamlessly. From start to finish, the design, flow, and features all feel consistent and well thought out, making the whole experience not just smooth but genuinely enjoyable and satisfying to use.
Cons
One thing I noticed is that switching between documents and meetings while adding notes is not smooth enough, especially when there is a lot of pressure during meetings.
Rating Distribution
Ease of use
8
Value for money
9
Customer Support
10
Functionality
9
Tis
Electrical/ Electronic Manufacturing, 500+ employees
More than a year
“Useful, Though Im not using it currently
Pros
What I find particularly helpful is the way it manages a large number of meetings in a practical and organized manner. In addition, the tips and guidance I receive from time to time while chairing sessions have consistently proven to be valuable and effective in improving how I run them.
Cons
Honestly I cannot recall much because I have not used it in the last three years.
Rating Distribution
Ease of use
8
Value for money
9
Customer Support
8
Functionality
9
Markus
Utilities, 101-500 employees
More than a year
“Nice tool, keep it up!
Pros
I think this is a really cool tool, the design is smooth, everything flows easily, and the Futurae two factor authentication just works perfectly.
Cons
It's frustrating that whenever I upload new files the old ones get overwritten instead of being saved.
Rating Distribution
Ease of use
8
Value for money
8
Customer Support
8
Functionality
8
Kurt
Financial Services, 11-50 employees
More than a year
“Good tool but feels a bit limiting
Pros
The software keeps everything super organized, so the whole process feels clear, smooth, and really easy to follow.
Cons
At times it feels a bit restrictive, I would really like to have more freedom when taking minutes.
Rating Distribution
Ease of use
8
Value for money
7
Customer Support
10
Functionality
8
Viola
Real Estate, 51-100 employees
More than a year
“Boosted Efficiency in Our Work
Pros
We have been able to prepare meetings efficiently and share documents without any complications with this tool.
Cons
The way the meeting minutes appear could use some improvement, and the notifications could be a lot clearer too.
Rating Distribution
Ease of use
8
Value for money
8
Customer Support
10
Functionality
9
Roger
Investment Banking, 51-100 employees
Less than a year
“Doesn't justify the cost
Pros
Honestly, not much stands out. At first, the design seems fine, but theres nothing particularly special beyond that.
Cons
From my experience it is both too complex and pricey. On top of that no training was provided.
Rating Distribution
Ease of use
2
Value for money
2
Customer Support
3
Functionality
2
Guenter
Chemicals, 500+ employees
More than a year
“Simplifies organizing meetings
Pros
What I like is how it helps set up meetings and quickly locate the materials or content needed.
Cons
I often notice repeated alerts for unread content whenever I log in again which is annoying.
Rating Distribution
Ease of use
8
Value for money
8
Customer Support
8
Functionality
8
Juerg
Mechanical or Industrial Engineering, 500+ employees
More than a year
“Helps in quick note taking!
Pros
From my side, I find it simple to handle as taking notes and saving them is quick and the library makes it easy to refer back later.
Cons
At the moment there is not anything I can think of that would make the tool more useful for me personally.
Rating Distribution
Ease of use
10
Value for money
9
Customer Support
9
Functionality
10
nicoletta
Financial Services, 500+ employees
Less than a year
“Very user friendly software
Pros
It is really simple to use and it allows us to create and run board meetings even for people who are not very comfortable with the internet or tech gadgets.
Cons
In my opinion, they need to work on improving both the quality and variety of documents that can be uploaded.
Rating Distribution
Ease of use
9
Value for money
8
Customer Support
9
Functionality
8
Sixtine
Consumer Goods, 500+ employees
More than a year
“Easy and secure tools with a great support team
Pros
The support team is excellent as they are always available for us, attentive and responsive. The tool keeps evolving to meet changes and improve user experience. Also it offers a wide range of features with a clean, pleasant design that's easy to use.
Cons
Sherpany takes some time to get used to, especially if youre used to working with paper. It has a lot of features, but some of them dont get used since they don't fit certain legal rules.
Rating Distribution
Ease of use
10
Value for money
9
Customer Support
10
Functionality
8
Jessica
Transportation/ Trucking/ Railroad, 500+ employees
Less than a year
“Works as expected!
Pros
Since it's a SaaS tool, it comes with all the benefits we expected from it. The support team responds quickly, scheduled maintenance is communicated and executed well and updates about product improvements are presented clearly.
Cons
The admin console is not really efficient as it lacks proper reports and KPIs for monitoring usage. Plus the existing version with members, reports and invoices feels quite limited to me.
Rating Distribution
Ease of use
8
Value for money
7
Customer Support
9
Functionality
9
Marjolein
Packaging and Containers, 500+ employees
More than a year
“Customer Support is always available!
Pros
The 24/7 support is amazing as they always follow up and make sure everything is understandable and easy to use.
Cons
Last minute updates are a hassle like if you delete a file after publishing, participants lose all the notes they added which makes things quite harder for us.
Rating Distribution
Ease of use
7
Value for money
7
Customer Support
9
Functionality
8
Manuel
Professional Training & Coaching, 1-10 employees
Less than a year
“Fast performance but bit costly
Pros
I really like how quickly it works and how easy the interface is to use making it very user friendly.
Cons
The pricing is hard to justify, especially for medium sized businesses. I feel like it is not a strong selling point at this cost.
Rating Distribution
Ease of use
9
Value for money
7
Customer Support
9
Functionality
8
Verified User
Enterprise, 500+ employees
“Good pick if you're just starting out
Pros
I like how it handles brand strategy and social media marketing. It's been a solid method for getting things done on that front.
Cons
Everything's been great, no issues at all. They work professionally and get things done right.
Rating Distribution
Ease of use
10
Value for money
10
Customer Support
10
Functionality
10
Nicolas V.
Small-Business, 51-100 employees
“flexible system with a great support team
Pros
It's very reliable and really customizable, thanks to Sherpaan. It's straightforward, no fluff and does exactly what it's supposed to. It connects with all the right tools, but honestly, what makes it stand out is the people behind it. They're skilled, always available and super helpful.
Cons
The user interface and overall experience feel outdated. It does the job but it's not exactly up to modern standards. That said, in an automated ecommerce setup, what really matters is reliability and it delivers on that. Still, having a more userfriendly, modern interface would be a nice upgrade. You can tweak a lot in the settings but a good chunk of the control stays with backend. That might actually be a good thing, but I do wish there was more room for self-service.
Rating Distribution
Ease of use
8
Value for money
8
Customer Support
10
Functionality
9
Verified User
Mid-Market, 51-100 employees
“Sherpa works well as a CRM
Pros
The interface is very user friendly and easy to pick up. I had no trouble learning how to use it and it just makes sense right away.
Cons
It gets buggy sometimes and could use more attention to detail. A few polish fixes here and there would make a big difference.
Rating Distribution
Ease of use
6
Value for money
6
Customer Support
4
Functionality
6