Simply.Coach Reviews

Pros

Using Simply.Coach has been a real plus for both my workflow and the way I manage clients. The platform is very user-friendly and the part I value most is having everything centralized in one place. Client management, invoicing and contracts are all handled inside the same system which saves me a lot of time and helps me stay organized.

Cons

A few parts of the navigation could feel more user friendly especially when it comes to booking calls. I'd also love to see stronger calendar integrations and the pricing could be explained more clearly. The billing functionality has room for improvement too particularly if it allowed invoice accounting details to be updated or edited automatically after the invoice has already been created.

Pros

Whenever something comes up, their team is quick to step in and sort it out. They clearly put a lot of effort into supporting their clients, whether that means jumping on a call, chatting live or handling things over email to work through bugs and issues. Even though their business hours are the complete opposite of mine, they still made time to schedule calls during my workday and I really value that. Another big bonus is the amount of money I save by having everything in one place which is especially helpful if you like keeping detailed records.

Cons

Their operating hours being the reverse of mine was a problem at the beginning. That said, their AI chat has gone a long way in closing that gap and honestly it is one of the better support bots I have used. The calendar feature also did not line up well with mine when I first signed up although I believe that has been corrected now.

Pros

The pricing tiers pack in a lot of value and stay budget-friendly. Client support is also very responsive and they even check in while you're getting acclimated.

Cons

There are so many features that it can feel a bit overwhelming at first. It would be even better to have some base-level resources, journals and email templates included though I may have missed the on-demand videos.

Pros

Everything being in one place has been fantastic for both me as a coach and my clients. The platform is user-friendly and I really appreciate how many features it includes to handle the backend side of running a coaching business.

Cons

No real complaints at this point. I'm still getting used to all the features but it's very convenient to have so many of the tools coaches need in one platform.

Pros

This platform really fits the coaching space and offers an all-in-one approach to running a business. You get a lot of value for the price and the system is simple to use. The interface doesn't take long to get used to and the client support is comparable to what I've seen on most clinical therapy platforms. I'm genuinely proud to be part of this platform.

Cons

Only thing that could be better is faster customer support response times. That said, it's hardly a real issue since they still reply within the same day which they do consistently.

Pros

The overall functionality was enough to get me to start a trial and the support team responded quickly. It also helps that it integrates with Google Meet and Calendar.

Cons

It felt very outdated and not user friendly especially for more complex programs and journeys. The UI customization is extremely limited, with very few options for fonts, text or overall settings and there's no favourites feature either. Navigation is unpleasant and it's nowhere near as simple as the platform claims to be. The restricted trial functionality also doesn't make much sense. The biggest issue is that once a program is active and a client has signed up, you can't edit the program or journey without making that client enroll all over again which is incredibly frustrating and basically useless.

Pros

Helped both me and my clients stay much more focused, structured and organized. The goals and actions sections are especially helpful here because without them our conversations could sometimes drift without much direction. Being able to add attachments to session notes is another feature I really value since it lets me regularly share client-specific resources and keep everything together in one place. That gives clients a clear, consolidated view of all the useful material I've shared with them. I also feel that working with a platform like this one adds a more professional touch to my coaching services from the client's point of view. The Google Calendar integration works well and the session reminders are very helpful too. Also, the pricing feels extremely reasonable and affordable especially the annual plans.

Cons

Something that wasn't immediately obvious was how to get in touch with support from the website, even though the welcome email explained it clearly. It would also be helpful to have tooltips for the icons in the top right.

Pros

Their after-sales support is second to none. The software is simple to use and it's clear a lot of thought went into the way it was built. I'm genuinely impressed and honestly haven't come across another CRM that comes close to it.

Cons

I can't really think of anything negative about it. If anything, like with most software, you always wish it cost a bit less.

Pros

With so many coaching platforms available, it clearly keeps up by regularly improving the product and rolling out new features. Also, their customer support has been outstanding... truly top notch!!

Cons

What I'd really want is an a la carte option for features that are only available in the highest-tier plans. For a small business that's just getting started, a lot of those tools would be useful but it's hard to justify paying for the top package when only one or two features really fit the stage of business development I'm currently in.

Pros

So it works really well with Google Docs and the support team has been absolutely fantastic. The private notes feature is especially useful and the Google Calendar scheduling integration is something I really appreciate.

Cons

There is a bit of a learning curve at first but beyond that, I really do not have much to criticize.

Pros

It really broadens what you can do in a coaching process. With its tools, forms and other features, it feels like a very complete toolbox.

Cons

Getting around the platform can be a little confusing at times. Since I've only recently started using it, I still haven't fully gotten the hang of everything. Some sections feel clear and user friendly, while others are less easy for me. That said, whenever I've run into problems, the support and attention I've received have been exceptional.

Pros

Right from the start, the interface feels very user-friendly. The platform has strong functionality and everything runs quickly and efficiently.

Cons

One limitation is that the mobile version does not include every feature. For example, I can't view a list of my clients on my phone and I also don't have access to the shared space feature from my mobile device.

Pros

Getting started with it was pretty easy thanks to the simple interface and short learning curve. Also, the customer service has been better than with any other product I've used, both in how quickly they respond and how knowledgeable they are.

Cons

What's still confusing is understanding the difference between forms and digital tools. Also, the reports generated from the forms don't look very polished or professional.

Pros

Hands down, the customer service has been the best I've ever dealt with. The team responds quickly, approaches things with a "yes" mindset or works with me to find a solution and they're genuinely lovely and talented to work with. Also, the reporting is already excellent and with the planned enhancements, this analytics tool is going to become incredibly powerful.

Cons

Really, there isn't much to fault. If I had to point out one thing, it would be nice if Simply.Coach could integrate directly with my accounting platform, Wave though using CSV files in between is still a simple enough workaround.

Pros

The platform feels user friendly right from the start and it covers all the essential features that really matter for running a coaching business.

Cons

Few additions would make it even better, like being able to move files between folders and there are some small glitches here and there but overall it's fantastic.

Pros

Right from the start, the platform felt very user-friendly while still being packed with features. It has the potential to really elevate how our brand comes across to prospective clients. I also appreciate that all coaches can quickly access and deploy whichever digital tools they believe will help their coachees most. The flexibility is another big plus,different coaches can use it in their own way which lets me give them a good amount of autonomy. The option for coachees to use certain features without needing to log in is especially valuable when working with CXO-level leaders. Also, their customer service has been exceptionally supportive throughout the adoption process. The level of support has been outstanding and they are very receptive to feedback and suggestions for new features or improvements. For a growing coaching business like ours, where manual records and session tracking are no longer practical, this has been a very worthwhile investment.

Cons

As with any new software, it can feel a little overwhelming at first but the very responsive support team has helped reduce that anxiety considerably. I was also hoping to integrate invoicing and payments but at the moment the platform does not connect with Indian accounting software. Since our corporate clients usually pay us through direct bank transfers, we are also unable to use the payment tracking feature, as it depends on clients paying through a specific payment gateway.

Pros

Its landing page works really well and being able to add electronic attachments is a big plus.

Cons

There's still one feature I'm waiting on but the team has been very responsive to changes and improvement requests.

Pros

Their support team has been fantastic. I connect with them regularly to give feedback, get one-on-one training and pick up tips on spending less time in admin mode and more time coaching. Between the live calls, customer training videos and the fast, accurate help desk support, getting help is never a hassle. Whenever I run into an issue, it usually gets resolved pretty quickly.

Cons

I'd really like to see a simpler way to hide cold prospects or duplicate clients from the dashboard. I'm also still getting used to the coaching logic behind the app. The more I work with it though, the more I understand that it revolves around "journeys" as a way to create a standardized customer experience. I'll probably need to upgrade once I'm more established in my coaching practice.

Pros

Scheduling appointments and bookings feels really convenient thanks to the native connection with Microsoft 365 Outlook and Google Calendar. I also appreciate that meeting links from Microsoft Teams, Google Meet and Zoom can be added automatically which makes it simple to set up coaching sessions on whichever platform works best while keeping everything synced with the calendar system you already use. That smooth integration with the most common calendar and meeting tools is really what makes it so strong.

Cons

Honestly I don't have any real complaints. At times, newly released features can come with a few limitations but the team responds quickly and usually fixes things fast once they're made aware of the issue.

Pros

Right from the start, the platform has felt very secure and it's clear the administrator really takes pride in providing solid support. It's user-friendly and comes with a wide range of features which makes it even more valuable to use.

Cons

No complaints at this point. Whenever I've run into an issue and reached out to the support team, they've always been there to help resolve it.