Total 10 reviews

4

All reviews are from verified customers

Rating Distribution

5

Stars

30%

4

Stars

50%

3

Stars

10%

2

Stars

10%

1

Stars

0%

Satisfaction score

Ease of use

7

Value for money

8

Customer Support

8

Functionality

8

VU

Verified User

Enterprise, 11-50 employees

4.0
March 2019

Basic tool but it works

Pros

It's super user-friendly and feels a lot like Office, but with a few extra features that I actually like. It's familiar but with a little twist and that works for me.

Cons

Honestly, there's not much I don't like about ThinkFree. Just gotta remember, it's not Microsoft Office so don't expect it to be exactly the same.

Rating Distribution

Ease of use

8

Value for money

9

Customer Support

8

Functionality

8

VU

Verified User

Mid-Market, 11-50 employees

3.0
March 2019

Works fine

Pros

What I like about it is how close it feels to Microsoft Office. I've used Microsoft for years, so I felt right at home with the layout and menu options. It totally works as a replacement for Office and I didn't really feel like I was missing anything.

Cons

It costs money, plain and simple. That kinda bugs me especially since OpenOffice is totally free. Also, you can't customize the menu which might seem like a small thing but I actually find it kind of important.

Rating Distribution

Ease of use

6

Value for money

6

Customer Support

6

Functionality

6

NW

Nathaniel W.

Small-Business, 500+ employees

2.0
March 2019

Simple setup, runs without issues

Pros

The cross-compatibility is solid and I had no trouble opening different file types. It loads fast and I really liked how clean the installer was quick, smooth and didn't sneak in any extra stuff I didn't want.

Cons

The user interface took me a while to get used to, it's just not easy. Plus, the collaboration tools are super weak. I honestly think Google Drive does everything better when it comes to working with others.

Rating Distribution

Ease of use

4

Value for money

4

Customer Support

2

Functionality

4

LH

Leilani H.

Small-Business, 500+ employees

5.0
March 2019

Second best to ink pad on my mac

Pros

I usually use Ink Pad on my Mac but when that's not available, this is hands down the best alternative. It helps me sort documents fast and save everything safely. The spell check is surprisingly good too. I've had to use it in offices that didn't have Macs and It was always available. It became my go-to backup in unfamiliar places. Totally recommend it!

Cons

One thing I didn't like was that it didn't come pre-installed on my new Mac. Also, I barely ever see ads or anything about it online. If the company wants to stay low-key and "secure," fine but it would be nice to see it get a bit more visibility.

Rating Distribution

Ease of use

10

Value for money

10

Customer Support

10

Functionality

10

MB

Monte B.

Small-Business, 11-50 employees

5.0
October 2018

Smooth experience with this one

Pros

The best thing for me is how easy it is to teach myself how to use it. I didn't have to Google much or read long guides, it's just very simple.

Cons

If I had to pick something I don't like, I'd say it's the price. It's not crazy expensive but still cost is cost.

Rating Distribution

Ease of use

10

Value for money

8

Customer Support

10

Functionality

10

VU

Verified User

Enterprise, 11-50 employees

4.0
October 2018

Overall good tool!

Pros

I really like how It feels like other office programs but without the steep price. It runs fine on different computers and if you've used Microsoft Office before, this one's a easy to get into.

Cons

For me, it felt a little slow when opening or shutting down. It's not a dealbreaker and everything else worked fine but that lag kind of stood out.

Rating Distribution

Ease of use

6

Value for money

6

Customer Support

8

Functionality

8

PT

Peggy T.

Small-Business, 11-50 employees

4.0
October 2018

Budget-friendly and still pro

Pros

Compared to MS Office, this software feels way lighter. It loads fast, doesn't hog resources and most importantly, it's super affordable. When you're not going with a big name like MS, cost matters and this is a one-time payment not a subscription. It handles all the Office files just fine and I haven't run into any issues with compatibility. It works on Windows, Mac, online and even on mobile which makes it great for working anywhere. The formatting tools, charts and icons are solid too. Honestly, for the price and features, it's kind of a no-brainer.

Cons

They really dropped the ball when it comes to templates and design. You just can't compare it to MS Office, it's a big difference. I also had a hard time working with macros and the lack of add-ons is annoying. Since It isn't as well-known as OpenOffice or MS Office, there's not much extra stuff available. It just feels like you've gotta do more of the work yourself.

Rating Distribution

Ease of use

8

Value for money

8

Customer Support

8

Functionality

9

MC

Madison C.

Small-Business, 500+ employees

5.0
September 2018

Not microsoft but pretty close

Pros

If you're looking for an alternative to Microsoft Office, this one's up there. It's got almost all the features you'd expect but for a much lower price. It works across devices like PC and mobile and it supports a bunch of different languages, which is a nice touch.

Cons

The support isn't that great to be honest. You also have to pay separately if you want it on both your phone and your computer, which doesn't sit right with me. Plus some features and plugins are just missing completely.

Rating Distribution

Ease of use

8

Value for money

9

Customer Support

9

Functionality

9

SL

Stephen L.

Enterprise, 11-50 employees

4.0
June 2018

Kinda let me down honestly

Pros

This one's a lot more affordable than other office tools I've tried. The layout is similar to Microsoft's, so getting used to it didn't take long. I found the change tracker super useful, it lets me see what's been updated over time. The low price was a huge selling point for me and after trying the free trial, I saw it had everything I needed so I just went for the full version. Their web editor is great too, you can edit and back up files from anywhere without even downloading anything. The support team's solid as well and it's easy to reach them through live chat or phone.

Cons

I didn't like the fact that you have to make separate payments for using it on mobile and PC. That should be included together, not two different charges.

Rating Distribution

Ease of use

6

Value for money

9

Customer Support

8

Functionality

8

TP

Thomas P.

Enterprise, 11-50 employees

4.0
June 2018

Solid replacement for excel

Pros

It is definitely one of the better alternatives to Microsoft Office out there. It's affordable and they offer a free trial so you can try it before committing. I really liked the spreadsheet app great for data work and it handles all the regular Office file formats, so sharing is simple. It runs on different platforms, which is great when I'm working on the go and the web version makes it easy to access and back up files from anywhere. What I love most is the lifetime license. No yearly renewals just one payment and done. Plus, the interface feels familiar especially if you've used Microsoft before.

Cons

Support's been kind of disappointing, it usually takes a couple of days just to hear back. Also compared to MS Office, there aren't many helpful add-ons. I even had trouble making basic pie charts in the spreadsheets. Just made things more frustrating than it should've been.

Rating Distribution

Ease of use

8

Value for money

8

Customer Support

8

Functionality

8