
Threema Reviews
Total 9 reviews
4.8
All reviews are from verified customers
Rating Distribution
5
Stars78%
4
Stars22%
3
Stars0%
2
Stars0%
1
Stars0%
Satisfaction score
Ease of use
9
Value for money
9
Customer Support
9
Functionality
8
Alexander
Mental Health Care, 1-10 employees
Less than a year
“Allows us to manage trade promotions easily
Pros
I really like that all my conversations remain completely private.
Cons
Nothing major but setting it up initially was a bit challenging.
Rating Distribution
Ease of use
8
Value for money
10
Customer Support
8
Functionality
8
Ramon
Hospitality, 1-10 employees
Less than a year
“WhatsApp alternative customized for businesses
Pros
In my opinion it is a pretty user friendly chat app with an all in one management dashboard for user control.
Cons
Well I am excited to see multi-device functionality in the future.
Rating Distribution
Ease of use
9
Value for money
10
Customer Support
10
Functionality
8
Robin
Building Materials, 1-10 employees
Less than a year
“Trusted tool for confidential information
Pros
Unlike other services where providers and their partners can access metadata or even entire communications, Threema ensures full encryption with very little metadata being generated. Plus it generates revenue through app sales not by selling user data. With it we are the customers, whereas with WhatsApp, we are essentially the product being sold.
Cons
Unfortunately I noticed it does not support voice or video calls on desktop which is a feature that Signal offers and does better.
Rating Distribution
Ease of use
9
Value for money
9
Customer Support
8
Functionality
6
Lee
Hospitality, 1-10 employees
More than a year
“Budget-friendly. I highly recommend it!
Pros
Threema Work is simple to set up and use. It lets us communicate effortlessly between iOS, Android, Mac and PC devices. There is no spam on it unlike WhatsApp which is filled with spam messages and scam calls.
Cons
I use it internationally especially between Mexico, the US and the UK. In Mexico WhatsApp dominates and I have found it hard to convince new customers to switch to it. People often change phones and numbers and they do not prioritize backing up their contacts or chats.
Rating Distribution
Ease of use
9
Value for money
9
Customer Support
8
Functionality
8
Daniel
Hospital & Health Care, 51-100 employees
Less than a year
“great replacement for WhatsApp
Pros
User management is streamlined through the management cockpit (MDM) so there is no need to use personal phone numbers or emails. Also the support team is highly knowledgeable, responsive and always ready to help us in a friendly manner.
Cons
At first it was hard for us to get oriented with so many settings and options.
Rating Distribution
Ease of use
7
Value for money
10
Customer Support
10
Functionality
9
Sven
Information Technology and Services, 1-10 employees
More than a year
“Reliable, fast and secure
Pros
It is fast, secure, and reliable. The good thing is that it does exactly what it is meant to do. Honestly there is nothing more I can add.
Cons
Well I think a little more flair would not hurt but it is not essential!
Rating Distribution
Ease of use
10
Value for money
9
Customer Support
10
Functionality
9
Oliver
Education Management, 11-50 employees
Less than a year
“Legally good for schools!
Pros
The speed of it is impressive. Additionally the order processing is fully compliant with legal standards and has proven highly beneficial for us.
Cons
Setting up new users is complicated without prior knowledge. Also handling employee phone swaps is a challenge for me.
Rating Distribution
Ease of use
9
Value for money
9
Customer Support
10
Functionality
9
Ju
Education Management, 51-100 employees
More than a year
“Excellent app for communication without linking a phone number
Pros
Now we have no need for an additional or personal phone number. Also surveys within the app are neatly organized and reassigning a completed ID to prevent data clutter is pretty simple.
Cons
The admin app takes a bit of time to get used to. Also I noticed that non-Threema users do not have a read only function available.
Rating Distribution
Ease of use
9
Value for money
8
Customer Support
10
Functionality
9
Rouven
Wholesale, 1-10 employees
More than a year
“All-around excellent
Pros
Everything about it is good. As I have the option to pause receiving messages whenever I need to which is really convenient.
Cons
No complaints so far. I am really happy with the software.
Rating Distribution
Ease of use
10
Value for money
10
Customer Support
10
Functionality
10