Timerise Reviews

“Easily handles complex scheduling but expensivee

Pros

It easily handles complex and intricate scheduling. Also it is very adaptable for custom integrations and automatically prevents double-booking so I never have to manually track my appointments. The setup was simple too and it provides great value for the price.

Cons

Some features need extra configuration and we have to write template text manually. And when I compare prices with other tools that do similar jobs, it seems more expensive to me.

“great for personalizing our schedules

Pros

We can personalize our schedules, set up automatic reminders and use time-blocking to organize our day well. Plus the clean, simple layout makes it a pleasure to use and the app runs smoothly even on older phones and computers.

Cons

It is missing some advanced capabilities like calendar connections and links to other work apps which makes it less practical for professional settings. There are no team collaboration tools either so it is not ideal for group work or office scheduling. The lack of cloud saving or multi-device support also makes it tricky to manage our schedule across different gadgets.

“a great and dependable booking system

Pros

Timerise provides a great booking system for our company. It is both highly adaptable and completely dependable. Also the software is simple to operate and works perfectly on both phones and desktop browsers.

Cons

Our experience with it has been excellent and it has met our needs perfectly.

“Cannot imagine working without it

Pros

I had not come across anything like it before but now I cannot imagine working without it. I only discovered it after getting frustrated with every other calendar tool I tried.

Cons

In my opinion multi-factor authentication is absolutely essential for a tool like this from the very beginning. Since it handles client names and sensitive appointment details, security should be a top development priority. It would also be helpful to have pre-built configurations for GraphQL integrations and maybe even a user community to share setups with proper security oversight, of course. While I primarily use it as a headless system, I would also love if it could function as a standard scheduling tool on its own to avoid switching between different apps.

“very user-friendly with excellent support

Pros

Timerise platform is very user-friendly and offers a lot of flexibility for customization. On top of that their customer support is absolutely excellent.

Cons

I honestly don't have any complaints so far.

“incredibly responsive and tailored support

Pros

The support team is incredibly responsive in building a tailored solution for us. They integrated custom emails and fields and resolved any technical problems quickly. The admin interface is also very easy to navigate.

Cons

Clients sometimes do not receive the email notifications and I miss having an overall calendar view to see everything at once.

“the best feature is the flexibility

Pros

The best feature is the flexibility as we can customize almost anything we need. But what really made me a loyal customer is the exceptional service I have received from day one. The dedication and support from Peter have been outstanding. This is exactly how you build a business that earns complete customer satisfaction.

Cons

Being a newer product, some features are not fully documented which can be challenging when we are trying to set things up independently. However any questions I have in the support chat get answered in seconds. Plus Peter is always incredibly helpful and clarifies everything perfectly.

“Up and running very quickly with great support

Pros

We were up and running very quickly. There were a couple of features we needed that were not there at first but the team added them in no time. Our communication with the support staff has been excellent too.

Cons

Well we ran into a few small technical issues during the initial setup but the team fixed them very quickly.

“API design is good but lacks multi-language

Pros

Its API-first design means it is not locked into one specific video calling service.

Cons

The platform does not fully support multiple languages yet which means I have to manually rewrite all the automated notification messages.

“Perfect for managing seminar registrations

Pros

I run about a dozen seminars each year with 8 to 20 attendees. I needed a system that lets multiple people register for one event, prevents overbooking and allows customers to sign up for multiple spots. Timerise handles all of this perfectly. I can even show customers how many seats are still available. Plus the booking page is quick to set up and has a clean, modern look. It also offers creative control through its open-source code, though I have not used that feature yet. For me, the key is that it is simple to set up and works brilliantly. All my seminar details are displayed clearly on the landing page. Setting up the booking process is simple and my clients find it very easy to use as I have received great feedback. Also the ability to offer fixed time slots for one on one sessions is very important for me and it works flawlessly. And after booking a confirmation email is sent immediately and the customer must click to confirm their spot. The final confirmation email includes a direct link for the customer to independently view, change or cancel their booking. If a customer forgets to confirm within 10 minutes, the system cancels it automatically but I can still see the unconfirmed booking in my list and follow up if needed.

Cons

After a significant system update, my booking selections stopped appearing correctly on the main page. I reached out to support and they fixed the problem right away without requiring any action from me. They also gave me a clear explanation of what caused the issue. The service has been completely stable since then. I must say the support team is very attentive and resolves concerns immediately. And initially as a German user, characters like umlauts were not displaying properly in emails but the excellent support team reformatted everything for me and now they show up perfectly. Overall it's been ideal for my requirements ever since.

“impressed with the clean interface and features

Pros

Well I am really impressed with the clean interface, the smooth user experience, the range of features and the amazing support from Peter.

Cons

The main thing I'd change is the limit on how many bookings can be made. Other than that I am quite happy with the service.

“Makes scheduling with clients much easier

Pros

I was looking for a solution to make it easier for my clients to schedule time with me. After a quick setup, I now have a clear list of my available slots. This has made my workflow much smoother and I am no longer constantly interrupted by unscheduled calls.

Cons

One thing I will admit is that I need to spend more time learning it but I find some of the API commands challenging to use.

“support team understands and acts fast

Pros

Timerise support team quickly understands our issues and priorities and acts fast to resolve them.

Cons

I have experienced occasional technical hiccups though I am not certain what was causing them.

“Clear and easy documentation for developers

Pros

The documentation for developers is clear and easy to follow.

Cons

Several features I'd expect are not available yet. As a headless system it still feels like it's in the early stages of development.

“fully customizable for a white-label experience

Pros

I love that I can fully customize the platform and add my own logo for a white-label experience.

Cons

There are not many clear guides or practical examples to help us learn how to use the platform effectively.

“integrates smoothly with our existing tools

Pros

It integrates smoothly and reliably with our existing software tools.

Cons

I would have preferred more hands-on code samples though I don't consider this a major drawback.

“The simplest and most user friendly booking tool

Pros

This is the simplest and most user friendly booking tool I have ever used. In short it is great.

Cons

No complaints as this application has been incredibly useful for managing my company's operations.