
Upland InterFAX Reviews
Total 6 reviews
4.2
All reviews are from verified customers
Rating Distribution
5
Stars67%
4
Stars17%
3
Stars0%
2
Stars0%
1
Stars17%
Satisfaction score
Ease of use
8
Value for money
8
Customer Support
9
Functionality
8
Bravo M.
Not Specified, 1-10 employees
“clean interface and easy to navigate
Pros
It's been an efficient and reliable solution that I'd definitely recommend to others. The interface is really clean and simple which makes navigating through everything super easy. Setting it up was easy for me and all the features are clearly labeled so sending faxes is a simple process.
Cons
Can't think of any real complaints, everything's been running smoothly for me so far.
Rating Distribution
Ease of use
10
Value for money
10
Customer Support
10
Functionality
10
Anonymous
Not Specified, 101-500 employees
“clunky interface and hard to navigate
Pros
The interface feels clunky and isn't very user friendly for me which makes it hard to navigate efficiently.
Cons
For me the interface is confusing and setting up multiple users under one account doesn't make sense logically. Overall, this service is really hard to navigate and I'd recommend looking elsewhere for a better solution.
Rating Distribution
Ease of use
2
Value for money
2
Customer Support
4
Functionality
3
Carl B.
Not Specified, 500+ employees
“User-friendly plus blends with current processes
Pros
I find this incredibly user friendly and it blends easily with our current processes. It really excels at handling fax communications while maintaining thorough documentation.
Cons
Nothing really, this tool has been phenomenal and exceeded my expectations.
Rating Distribution
Ease of use
10
Value for money
10
Customer Support
10
Functionality
10
Kamala C.
Not Specified, 1-10 employees
“convenient and secure cloud based e-fax
Pros
I've had an amazing experience with this cloud based E-Fax service. The convenience and security it provides are incredible. The platform feels very simple which makes sending and receiving faxes completely simple. What I really appreciate is how it complies with important regulations like HIPAA, gives me confidence that my sensitive documents are being handled safely.
Cons
I haven't run into any major issues yet but the fax sending speed could use some work when there are multiple files in the queue.
Rating Distribution
Ease of use
10
Value for money
10
Customer Support
10
Functionality
10
Mike B.
Not Specified, 1-10 employees
“Access faxes from anywhere
Pros
For me it is perfect how this E-fax portal lets me send and receive faxes from literally anywhere. The flexibility has been invaluable since I'm constantly on the move for work. Whether I'm at the office, home, or traveling, being able to access everything through such a user friendly interface makes my life so much easier.
Cons
As someone just getting started, I'd really appreciate if they could add a PDF editing feature, that would make things so much easier for me.
Rating Distribution
Ease of use
9
Value for money
10
Customer Support
9
Functionality
8
Audrey W.
Not Specified, 1-10 employees
“send faxes directly through outlook
Pros
I can send faxes directly through Outlook which really saves me time and works quickly.
Cons
One major downside I noticed that failure notifications only go to a single person instead of being distributed to all users who need them.
Rating Distribution
Ease of use
8
Value for money
8
Customer Support
8
Functionality
7