Total 6 reviews

4.2

All reviews are from verified customers

Rating Distribution

5

Stars

67%

4

Stars

17%

3

Stars

0%

2

Stars

0%

1

Stars

17%

Satisfaction score

Ease of use

8

Value for money

8

Customer Support

9

Functionality

8

BM

Bravo M.

Not Specified, 1-10 employees

5.0
November 2024

clean interface and easy to navigate

Pros

It's been an efficient and reliable solution that I'd definitely recommend to others. The interface is really clean and simple which makes navigating through everything super easy. Setting it up was easy for me and all the features are clearly labeled so sending faxes is a simple process.

Cons

Can't think of any real complaints, everything's been running smoothly for me so far.

Rating Distribution

Ease of use

10

Value for money

10

Customer Support

10

Functionality

10

A

Anonymous

Not Specified, 101-500 employees

1.0
November 2024

clunky interface and hard to navigate

Pros

The interface feels clunky and isn't very user friendly for me which makes it hard to navigate efficiently.

Cons

For me the interface is confusing and setting up multiple users under one account doesn't make sense logically. Overall, this service is really hard to navigate and I'd recommend looking elsewhere for a better solution.

Rating Distribution

Ease of use

2

Value for money

2

Customer Support

4

Functionality

3

CB

Carl B.

Not Specified, 500+ employees

5.0
November 2024

User-friendly plus blends with current processes

Pros

I find this incredibly user friendly and it blends easily with our current processes. It really excels at handling fax communications while maintaining thorough documentation.

Cons

Nothing really, this tool has been phenomenal and exceeded my expectations.

Rating Distribution

Ease of use

10

Value for money

10

Customer Support

10

Functionality

10

KC

Kamala C.

Not Specified, 1-10 employees

5.0
November 2024

convenient and secure cloud based e-fax

Pros

I've had an amazing experience with this cloud based E-Fax service. The convenience and security it provides are incredible. The platform feels very simple which makes sending and receiving faxes completely simple. What I really appreciate is how it complies with important regulations like HIPAA, gives me confidence that my sensitive documents are being handled safely.

Cons

I haven't run into any major issues yet but the fax sending speed could use some work when there are multiple files in the queue.

Rating Distribution

Ease of use

10

Value for money

10

Customer Support

10

Functionality

10

MB

Mike B.

Not Specified, 1-10 employees

5.0
October 2024

Access faxes from anywhere

Pros

For me it is perfect how this E-fax portal lets me send and receive faxes from literally anywhere. The flexibility has been invaluable since I'm constantly on the move for work. Whether I'm at the office, home, or traveling, being able to access everything through such a user friendly interface makes my life so much easier.

Cons

As someone just getting started, I'd really appreciate if they could add a PDF editing feature, that would make things so much easier for me.

Rating Distribution

Ease of use

9

Value for money

10

Customer Support

9

Functionality

8

AW

Audrey W.

Not Specified, 1-10 employees

4.0
October 2024

send faxes directly through outlook

Pros

I can send faxes directly through Outlook which really saves me time and works quickly.

Cons

One major downside I noticed that failure notifications only go to a single person instead of being distributed to all users who need them.

Rating Distribution

Ease of use

8

Value for money

8

Customer Support

8

Functionality

7