Total 15 reviews

4.5

All reviews are from verified customers

Rating Distribution

5

Stars

73%

4

Stars

20%

3

Stars

0%

2

Stars

0%

1

Stars

7%

Satisfaction score

Ease of use

9

Value for money

9

Customer Support

9

Functionality

9

S

Shania

Accounting, 500+ employees

More than a year

5.0
January 2025

Dependable cloud solution

Pros

V2 Cloud Workspaces has made sharing data via SharePoint quick and efficient for us.

Cons

Nothin much, it is a dependable cloud-based solution.

Rating Distribution

Ease of use

10

Value for money

10

Customer Support

10

Functionality

10

B

Bishal

Computer Software, 11-50 employees

Less than a year

5.0
December 2024

Highly efficient software

Pros

I really appreciated the support from the V2 team during our workspace setup. Their customer support made the process fast and the cost was very reasonable compared to other options.

Cons

Setup was a bit complex for us but I couldn't find any other dislikes.

Rating Distribution

Ease of use

7

Value for money

9

Customer Support

10

Functionality

10

JA

Jade Anthony

Consumer Services, 11-50 employees

Free Trial

4.0
December 2024

Quality service delivery

Pros

Accessing the platform is so simple and the live chat support on the website is very helpful.

Cons

It is somewhat pricey but not that much, its still reasonable for beginners.

Rating Distribution

Ease of use

9

Value for money

5

Customer Support

10

Functionality

10

M

Michael

Information Technology and Services, 1-10 employees

Less than a year

4.0
September 2024

Gets the job done

Pros

It enables seamless sharing of local resources.

Cons

The setup process is involved and requires a fast internet connection.

Rating Distribution

Ease of use

9

Value for money

9

Customer Support

7

Functionality

10

T

Thomas

Accounting, 1-10 employees

Less than 6 months

1.0
February 2023

Needs to work

Pros

The Remote Desktop Connection setup was simple and the performance was solid.

Cons

Website claims support for many software applications but they weren't able to resolve issues with my tax software or provide guidance on using Teams video for Zoom meetings on V2 desktop.

Rating Distribution

Ease of use

2

Value for money

2

Customer Support

2

Functionality

2

R

Russell

Accounting, 1-10 employees

Less than 6 months

5.0
July 2021

Finally found my perfect match

Pros

The flat-rate pricing without hidden fees for storage or bandwidth is a big plus.

Cons

Logging into another app to access my virtual machine is inconvenient, though it does serve as a sort of VPN proxy.

Rating Distribution

Ease of use

7

Value for money

9

Customer Support

10

Functionality

10

P

Paul

Marketing and Advertising,, 1-10 employees

More than a year

5.0
March 2021

It eliminates all my worrie

Pros

Before moving to V2 Cloud, we managed our own servers, which was a constant source of stress and maintenance. Since switching, we can focus more on our core business. The V2 Cloud team is prompt, reliable and effective, they even notify us proactively about any issues and usually fix them before we even notice.

Cons

Honestly, I can't think of any real drawbacks. We see V2 Cloud as an essential part of our operations and are very pleased with its performance. Sure, there have been minor hiccups, life isn't always perfect but those issues pale in comparison to the problems we had before switching.

Rating Distribution

Ease of use

10

Value for money

10

Customer Support

10

Functionality

10

B

Becky

Construction,, 1-10 employees

Less than a year

5.0
March 2021

Very easy and helpful to use

Pros

The software feels so userfriendly that sometimes I forget I am not working on my own desktop. It integrates smoothly with my printer and download functions, making saving PDFs or printing checks from the V2 workspace effortless.

Cons

The only issues I have faced so far are with the download feature not playing well with Excel. When I try to download Excel files from V2, it doesn't always work smoothly, and I end up fiddling with the file type when saving. Also, the clipboard function doesn't sync between this and my local computer. It's not a huge problem but it would be really convenient to copy and paste an address from a local invoice directly into my accounting software on the V2 cloud.

Rating Distribution

Ease of use

9

Value for money

10

Customer Support

10

Functionality

9

D

Damian

Computer & Network Security, 1-10 employees

More than a year

5.0
March 2021

Loving it for more than 2 years

Pros

When I had questions or needed troubleshooting help, the support team was excellent. The user interface for managing sessions and file storage is very easy to use.

Cons

I have not seen any major problems, the software consistently works well for my clients.

Rating Distribution

Ease of use

10

Value for money

10

Customer Support

10

Functionality

10

A

Abdul

Computer & Network Security, 1-10 employees

More than a year

5.0
March 2021

Fast, reliable, and easy

Pros

Creating a new customer environment is incredibly easy.

Cons

Honestly there's nothing I can complain about and the software is complete and works great.

Rating Distribution

Ease of use

10

Value for money

10

Customer Support

10

Functionality

10

J

John

Wholesale, 1-10 employees

More than a year

5.0
March 2021

Excellent technical support

Pros

We rely on them every day for our business. Their tech support is incredibly responsive, replying quickly and resolving issues with great efficiency.

Cons

I can't think of any issues, concerns or areas that need improvement.

Rating Distribution

Ease of use

10

Value for money

10

Customer Support

10

Functionality

10

R

Ranga

Information Technology and Services, 1-10 employees

Less than 6 months

5.0
November 2020

Fully productive, user-friendly and great support

Pros

Its pricing is very straightforward and the platform performs well, it's easy to navigate and customer service is very good.

Cons

I'm satisfied with all the features at this point.

Rating Distribution

Ease of use

10

Value for money

10

Customer Support

10

Functionality

10

J

Joseph

Information Technology and Services, 11-50 employees

Free Trial

4.0
October 2020

It fits my needs

Pros

I found the software easy to customize according to our needs, and the implementation was remarkably quick and simple. This was a completely different experience compared to Microsoft Azure, where support was unavailable during the free trial and repeated implementation failures led me to switch to V2. Choosing it turned out to be a great decision, saving us both time and money.

Cons

I had some difficulty setting up Teams because remote VM access to local hardware was required. The support team was very helpful and now everything works fine.

Rating Distribution

Ease of use

7

Value for money

9

Customer Support

10

Functionality

7

J

Joseph

Information Technology and Services,, 1-10 employees

Less than 6 months

5.0
October 2020

So simple to get started

Pros

The setup was fast and simple from the start. The system works well for our distributed business operations. On the rare occasion I encountered an issue with the remote desktop, I received immediate help through their website's chat feature. The support team responded within a minute and fixed the problem in under five minutes.

Cons

The restriction that only allows using O365 E3, E5 or Apps for Enterprise on Team Desktops is an important consideration for small businesses, especially those with existing O365 accounts tied to different license types. However this limitation comes from Microsoft and the way shared desktops operate on Windows Server so it's not something V2 Cloud can control. It's just how things are set up.

Rating Distribution

Ease of use

10

Value for money

10

Customer Support

10

Functionality

10

M

Marie-Jose

Accounting, 1-10 employees

Less than a year

5.0
September 2018

Easy for small accounting firms to use

Pros

Ease of use was a big plus for us. We needed an application that would allow our clients to remotely access their accounting software and data while our staff could work on the same computer. Being a small business with only a few employees, most alternatives required minimum commitments and were over our budget. V2 Cloud helped us set up the exact machine we needed and even assisted with installing our accounting software.

Cons

Web browser connection doesn't support dual monitors, only the Windows app has that feature.

Rating Distribution

Ease of use

9

Value for money

10

Customer Support

10

Functionality

9