Total 16 reviews

4.4

All reviews are from verified customers

Rating Distribution

5

Stars

69%

4

Stars

13%

3

Stars

6%

2

Stars

13%

1

Stars

0%

Satisfaction score

Ease of use

8

Value for money

8

Customer Support

9

Functionality

8

F

Florent

Marketing and Advertising, 1-10 employees

Less than a year

5.0
October 2024

Loved to use it

Pros

What I really appreciate most about Vendasta is the fulfillment center process and the marketplace.

Cons

I haven't experienced anything negative about Vendasta so far.

Rating Distribution

Ease of use

10

Value for money

10

Customer Support

10

Functionality

10

B

Benjamin

Marketing and Advertising, 1-10 employees

Less than a year

5.0
October 2024

Excellent software

Pros

Vendasta provides everything essential for the digital marketing business.

Cons

Haven't found any issues yet.

Rating Distribution

Ease of use

10

Value for money

10

Customer Support

10

Functionality

10

K

Kelly

Marketing and Advertising, 1-10 employees

More than a year

5.0
March 2024

Exceptional customer support

Pros

This product is incredibly user friendly, featuring an intuitive design that makes it effortless to navigate. Its performance and reliability stand out, making it an excellent choice for anyone aiming to enhance their experience. In addition to its ease of use, it is highly recommendable. Whether for professional use or personal enjoyment, its outstanding features and seamless functionality make it a go-to choice that you'll eagerly suggest to friends, family, and colleagues.

Cons

The sales information did not have any email address provided

Rating Distribution

Ease of use

10

Value for money

10

Customer Support

10

Functionality

10

C

Chandler

Marketing and Advertising, 1-10 employees

More than a year

5.0
December 2023

The all-in-one platform to grow your digital marketing agency

Pros

Vendasta provides access to some of the best digital marketing companies globally. No need to hire employees anymore because everything I need is available in one place.

Cons

It is powerful but it does take some time to learn and figure out how to implement it effectively.

Rating Distribution

Ease of use

8

Value for money

10

Customer Support

10

Functionality

10

A

Anirudh

E-Learning, 11-50 employees

Free Trial

5.0
August 2023

Effortless business optimization

Pros

1. It offers a variety of pricing plans that cater to different needs. 2. It provides sales and marketing support for users. 3. It helps users sell products to local businesses.

Cons

1. It's very complex to set up a business with it. 2. It takes a long time to load, even with a good connection. 3. There are limited customization options available.

Rating Distribution

Ease of use

8

Value for money

9

Customer Support

10

Functionality

10

F

Francois

Marketing and Advertising, 1-10 employees

More than a year

4.0
August 2023

Love having all tools in one place , truly unmatched

Pros

We've been using it for over a year and absolutely love it. It's the perfect solution for a digital marketing agency, and it works great for many other industries as well. The fact that all the tools are in one place is invaluable and the system is highly customizable and white-label-friendly. One of the greatest benefits has been the dedicated support from our Vendasta account manager. We meet every week to discuss business opportunities and get guidance on the right direction. I would give it 11 stars out of 10 if I could!!

Cons

There are too many add ons that should be included in the base price. Integrations and reporting features should be more customizable.

Rating Distribution

Ease of use

8

Value for money

8

Customer Support

8

Functionality

8

R

Rick

Management Consulting, 1-10 employees

More than a year

5.0
March 2023

Unbeatable customer service

Pros

The new AI features are amazing. We re just beginning to explore these features. Social Media Marketing Pro is outstanding and by linking it to our customer's website posts, we effectively improve their Google Business Profile rankings, pushing them into the Google 3-Pack.

Cons

There is a lot to learn, but fortunately, we have the support of our Account Manager. She is very accessible and always willing to go above and beyond to help us!

Rating Distribution

Ease of use

8

Value for money

8

Customer Support

10

Functionality

8

A

Anonymous

Marketing and Advertising, 11-50 employees

More than a year

2.0
January 2023

Not so very good

Pros

No complaints here! though they advertise a one-stop shop for vendor management, the vendors are disappointing, and the customer service is always available but rarely helpful.

Cons

The vendors/services offered are subpar. If you want to sell anything, it's better than nothing, but the quality is disappointing.

Rating Distribution

Ease of use

3

Value for money

2

Customer Support

4

Functionality

3

M

Matthew

Health, Wellness and Fitness, 11-50 employees

Less than a year

5.0
November 2022

A customizable application with great value

Pros

What I love most about the platform is the wide variety of tools and the customization options. But honestly, it's the people that make it stand out. SaaS on its own might not be impressive, but when you combine it with a great team, it transforms into a solution. Vendasta's account team, product specialists, and executives are always there to support their agency clients, which makes it my go to choice.

Cons

There are always new software features on the market that should be included on the platform.

Rating Distribution

Ease of use

10

Value for money

10

Customer Support

10

Functionality

8

C

Chandler

Philanthropy, 1-10 employees

Less than 6 months

5.0
October 2022

Customer success team has been incredible, and we've seen great results on the platform

Pros

Vendasta offers great opportunities and pricing for businesses, whether early-stage or more experienced and established.

Cons

I actually have no complaints! This have been an efficient tool and technology so far.

Rating Distribution

Ease of use

10

Value for money

10

Customer Support

10

Functionality

10

DDC

Dr D Charles

Information Technology and Services, 101-500 employees

Free Trial

3.0
August 2022

Amazing functionality

Pros

Vee Plus is fantastic for B2B startups, offering a great UI/UX and enterprise-grade functionality. Affordable? Sort of!

Cons

No 90-day free trial, no community portal and no non-profit enterprise services.

Rating Distribution

Ease of use

6

Value for money

4

Customer Support

10

Functionality

6

J

Jared

Market Research, 1-10 employees

Less than 6 months

4.0
August 2022

Like a Swiss Army knife

Pros

I love the way you can create engagement tools for different customers and offer various solutions tailored to each one.

Cons

The lack of educational materials for specific needs and discovery time hindered closing customers because it reduced time for consulting clients, driving need-based solutions, and building rapport.

Rating Distribution

Ease of use

6

Value for money

6

Customer Support

8

Functionality

8

J

Jeff

Marketing and Advertising, 1-10 employees

Less than 6 months

5.0
July 2022

Impressive support

Pros

I have participated in training masterminds, bought software to manage my agency, and hired contractors and white-label providers. Vendasta brings it all together in one place.

Cons

The CRM needs more maturity, prospect scoring would be a valuable addition.

Rating Distribution

Ease of use

10

Value for money

10

Customer Support

10

Functionality

9

J

Jacob

Marketing and Advertising, 1-10 employees

Less than a year

2.0
June 2022

Did not deliver what it promised

Pros

I no longer feel comfortable endorsing all of Vendasta's features, but their SEO vendors have done a great job fulfilling their promises, helping my clients rank on page one. That alone has nearly made the platform pay for itself, despite all the challenges I've faced.

Cons

Vendasta promises a lot, including marketing automation, white labeling, CRM, and task management. However it falls short in delivering on these promises. It's a marketing automation platform that doesn't automate much. I was recently told I can't embed their meeting booking tool into my webpages with HTML, and I can't automatically import leads from my native contact forms (Elementor) into their email marketing software. This means I will need to pay for additional tools like Mailchimp and Calendly to accomplish basic tasks that should be handled within Vendasta. I highly recommend checking out GoHighLevel, as it appears to be the software of choice for marketing automation. As for their white-label features, they are disappointing. Both of my experiences with their "white glove" team were terrible; they spent $1,150 to produce only $75 in revenue for my client. The next month, I spent $500 managing their Google Ads on my own and generated $2,775 in revenue. Their "social media posts" were awful, going against every single instruction I gave them. The posts (stock photos with generic captions) were so bad that they would have greatly embarrassed me if I delivered them to a client. Nobody should pay for it. I share these reviews to warn future agency owners and small businesses about my negative experience.

Rating Distribution

Ease of use

3

Value for money

2

Customer Support

2

Functionality

3

F

Francisco

Internet, 1-10 employees

More than a year

5.0
June 2022

Very professional, with quick responses from support

Pros

Automation, analytics and support. The software simplifies most of my needs.

Cons

White label features are a little expensive but still attainable.

Rating Distribution

Ease of use

10

Value for money

9

Customer Support

10

Functionality

10

J

Justin

Marketing and Advertising, 1-10 employees

More than a year

5.0
June 2022

Excellent software for your agency's growth

Pros

The level of help, support, resources and service offerings is unparalleled! I mainly use the tools to discover new services to offer and the sales decks that accompany them.

Cons

The only downside is the overwhelming amount to learn, which can cause "analysis paralysis" in figuring out where to start and what to do next. Having a helpful partner developer makes all the difference.

Rating Distribution

Ease of use

10

Value for money

10

Customer Support

10

Functionality

9