Total 10 reviews

4.9

All reviews are from verified customers

Rating Distribution

5

Stars

90%

4

Stars

10%

3

Stars

0%

2

Stars

0%

1

Stars

0%

Satisfaction score

Ease of use

10

Value for money

9

Customer Support

9

Functionality

9

R

RICARDO

Computer Software, 1-10 employees

Less than a year

5.0
March 2025

One click & you're good to go

Pros

It gives me the same functionality as traditional radio communication but it's way better. I used to rely on radios for work but Zello takes it to the next level. There's no signal range limit, so I can stay in touch no matter where I am and it's so much more affordable. I've found it's a great solution for both personal and work-related communication.

Cons

If you have no internet or cell signal you're pretty much stuck. I learned this the hard way! Zello is amazing when you have a good connection but if you're in an area with no signal, it's pretty much a dead zone.

Rating Distribution

Ease of use

10

Value for money

9

Customer Support

10

Functionality

9

JJ

Jorge Javier

Public Safety, 101-500 employees

Less than 6 months

5.0
December 2024

Boosting efficiency with Zello

Pros

I can't say enough about how versatile and easy to use It is. Once I figured out the basics, it became an essential tool in my daily communication. Whether I'm coordinating with my team or just staying in touch with friends, It makes it all seamless. It's like having a walkie-talkie but way more powerful and flexible.

Cons

I have no cons to mention. So far, all of Zello's components are essential and well-designed. Everything just works perfectly together.

Rating Distribution

Ease of use

10

Value for money

10

Customer Support

10

Functionality

10

L

Lisa

Information Technology and Services, 51-100 employees

More than a year

4.0
November 2024

Perfect for keeping connected

Pros

What I love most about It is how I can always get ahold of anyone, no matter where they are. I have a few techs out in the field and zello makes it so easy to keep in touch. No matter what time it is or where they're located, I can always reach them with just a tap. Plus the battery life lasts forever which is a game-changer when I'm on long shifts.

Cons

In some of our more remote areas, the cell signal is really weak which can cause a few problems. It's not something we run into all the time but when we do it can be a little frustrating.

Rating Distribution

Ease of use

9

Value for money

10

Customer Support

9

Functionality

9

T

Themis

Non-Profit Organization Management, 500+ employees

Less than 6 months

5.0
October 2024

Damn! Best App to use

Pros

Honestly It's the best app for first responder teams, hands down. I've been using it for a while now and it's such a great tool for emergency situations. It's reliable, fast and simple to use. It's become a must-have for anyone in the field who needs quick, clear communication with their team. I'd recommend it to anyone working in that space.

Cons

There's nothing bad about Zello! Everything just works as it should and I haven't run into any problems.

Rating Distribution

Ease of use

10

Value for money

10

Customer Support

10

Functionality

10

P

Petros

Public Safety, 51-100 employees

Less than 6 months

5.0
October 2024

How Zello works?

Pros

It has really improved how we communicate in our fire department. We used to waste a lot of time trying to reach people but with Zello the communication is immediate. Whether we're talking about the location of incidents or just coordinating resources, It makes everything faster and more efficient. I'm honestly impressed with how much smoother our operations run now.

Cons

I wish the Live app had a map feature that shows where the cars are in real-time. Right now, you can only do that on the website and I think it would be so much more useful if it was available in the app as well. That would make tracking a lot easier especially when we're on the go.

Rating Distribution

Ease of use

9

Value for money

8

Customer Support

8

Functionality

8

C

C

Alternative Medicine, 1-10 employees

Less than 6 months

5.0
September 2024

My trusted assistant

Pros

It's definitely one of the best communication apps for frontline workers. I can't get over how simple it is to use. It's intuitive and effective plus it adds a fun element to the workday. Being able to chat quickly with colleagues whether I'm on the job or not, is incredibly helpful. It just makes everything feel more connected.

Cons

Honestly no complaints about Zello. It has really boosted our response times.

Rating Distribution

Ease of use

10

Value for money

8

Customer Support

9

Functionality

8

G

gary

Mental Health Care, 51-100 employees

Free Trial

5.0
September 2024

Totally great!!

Pros

With Zello, I don't need to carry around a separate radio anymore. I used to juggle both my phone and a radio which was a problem. But with It everything I need is right on my phone. It's great to have a more streamlined, single tool for all my communication needs. It's one less thing to worry about and it works perfectly.

Cons

The data usage was a bit higher than I expected. I thought it would use much less data but I've noticed it can eat up quite a bit. If you're in an area with limited data or want to be mindful of usage that's something to keep in mind.

Rating Distribution

Ease of use

9

Value for money

9

Customer Support

10

Functionality

9

A

Anthony

Hospital & Health Care, 1-10 employees

Less than 6 months

5.0
August 2024

Zello rocksss!

Pros

When we're working on large projects or responding to emergencies, knowing where everyone is in real time really helps. It's such a practical feature that saves us time and helps ensure we're all coordinated. I can't imagine doing my job without it now.

Cons

It's annoying that you can't add addresses directly into the Zello map to get ETAs. Instead you have to switch over to Google Maps. It would be really helpful if It had this feature built right in. It would save us time by not having to jump between apps.

Rating Distribution

Ease of use

9

Value for money

9

Customer Support

8

Functionality

9

S

Steve

Public Safety, 101-500 employees

More than a year

5.0
July 2024

How Zello helps in community response

Pros

It has made deployment, scaling and maintaining security super easy. From the moment we started using it, the setup was quick and I could tell the system was built with security in mind. Whether we're adding new users or adjusting settings, it's all super simple. It's exactly what we need in a communications tool that's both flexible and secure.

Cons

There's honestly nothing to complain about. Everything works exactly as promised and it's been incredibly reliable from the get-go.

Rating Distribution

Ease of use

10

Value for money

10

Customer Support

10

Functionality

10

G

GUILLAUME

Construction, 500+ employees

More than a year

5.0
March 2024

My experience with Zello

Pros

I like that It is integrated with TrackIT from Command Alkon. Having a single sign-on for our drivers just makes everything flow so much better. It's one less password to remember and I don't have to deal with the hassle of multiple logins. It's these little things that make It so efficient and user-friendly for my work.

Cons

It Standalone has more functionality than the version integrated with TrackIT. It's a little disappointing because I really love Zello but the standalone version just seems to have more features. I wish the integration with TrackIT offered the same functionality but for now I'm sticking with the standalone.

Rating Distribution

Ease of use

10

Value for money

9

Customer Support

10

Functionality

9